ASURION 3 Year Floorcare Extended Protection Plan ($80 - $89.99)

Would recommend it 1000%, Asurion has been great annd is super easy to use - I always buy it!

Simple and quick with positive results!

I order an allergy vacuum for my mother and with 2 frenchies always shedding around the house she uses the vacuum a lot in the last 6 month. Eventually one of the flaps that helps pick up the trash came loose and starting flapping around very loudly. She loves this vacuum so much that we where hoping for a full replacement but we got a gift card so we have a new one on the way

I liked the product but it stopped working properly, but you handled the problem and I thank you

I love my handheld shampooer! Worked great easy to assemble and lightweight. The only issue, is where the hose meets the end of the handheld attachment, it tore. It seems like it needs to have a swivel or something, so the hose has more moveability. Other than that issue, great product.UPDATE..asurion customer support was helpful, although, they couldn’t replace/fix my shampooer because I got it on sale..they at least sent a egift card for the sale purchase amount. Easy to file claim and fast processing of issue.

I bought this as a protection plan for a vacuum I had purchased back in 2022. Didn't think I would ever need it and forgot about it. One day my vacuum suddenly stopped working. I though I would have to get a new one and pay out of pocket. When I looked up my receipt to find out the model of my vacuum, I saw that I paid for protection on it. I contacted Asurion, they were very nice and helpful. Very fast too, I only answered a few questions and it took less than ten minutes. They resolved the issue with my vacuum. I will definitely purchase their protection plan again. Thank You Asurion!!

Took out ASURION Protection plan for my floor steamer. A piece broke off and I called Asurion. I did not speak to any robot or pre-recorded messages. I quickly was able to speak with a live person, On a Saturday afternoon. She spoke clearly and I was able to get a credit back to my amazon account.

Assurion was extremely difficult to deal with. Although they claim easy resolution for insured products, the process is anything but. Ultimately I spent over 8 hours on the phone and several hours more on the computer dealing with Assurion.I would send them the documents they requested only to be told they were inadequate and I needed to send other documents to verify my purchase and ownership. They would evaluate the docs, accept them, then send another email rejecting them and asking for even more documentation. After I sent in the documents and they finally accepted those, they then told me I needed to send photographs of the product (3 angles, the serial number plate and unbelievably - a photo showing what didn't work). What kind of a picture would that be when a vacuum cleaner will no longer turn on and stops sucking?! One person at Assurion told me I would be required to send the product to their headquarters in Nashville, TN.All of this seems like INTENTIONAL delay designed to frustrate the customer and cause them to give up the pursuit of the claim. Why would Assurion do that? They get to keep more of the money customers paid them. If Amazon won't back their electronic products and prefers to offer inexpensive insurance for purchase instead, they need to make sure the insurance company has integrity, is supportive, and easy to work with. Assurion was constantly moving the goal posts to discourage me from obtaining a refund.I finally got my purchase refunded but what a hassle and over 10 hours invested between Assurion & Amazon.