15UA Under Sink Water Filter System, 24420 Gallons, 2 Years

I originally purchased my Waterdrop system in June 2023, so I’ve now had experience with both the product and the company for about three years. I’ve had two issues during that time, and both times Waterdrop’s customer service has been excellent. Most recently, Becky helped me with my warranty claim and was fantastic to work with. She responded quickly, made it extremely easy to show what was happening by submitting a short video, and got a replacement taken care of without making me jump through a bunch of hoops. They even replaced an additional filter I had recently purchased for the system. Becky made the entire process quick and painless. Obviously, I’d rather never have an issue with a product, but things fail. What matters to me is whether a company actually stands behind what it sells, and Waterdrop absolutely has in my experience. Both times I’ve needed help, there was no runaround or fighting to get the problem resolved. As for the filter itself, it does exactly what we bought it for. Our water tastes noticeably cleaner, the system is simple and convenient, and we’ve been happy enough with it to keep using it for three years. Most importantly, my wife likes the water — which means I’m happy. Based on my experience with Waterdrop’s customer service, and especially the help I received from Becky, I wouldn’t hesitate to buy from them again.

Honestly, this is probably my best purchase on Amazon and trust me, as an Amazon Prime member I order from them constantly!! I am extremely pleased with this Waterdrop filter. It is very easy to install as it connects to your cold water line and voila, super clean and great tasting water from the tap! For years, I was a slave to lugging bottles of water home. I preferred purified water only and bought the 2.5 gallon containers with the tap. With all of the brands of water on supermarket shelves, you’d be surprised how little the selection is when it comes to “purified” vs. “spring” water. This meant I had to go to the local pharmacy because they always carried it. Purified water was essential for me because I received a bone marrow transplant some years ago and spent many weeks in the hospital for the procedure. I am a huge water drinker and the ONLY water offered in the hospital to BM recipients was purified water. Hence, I continued to drink only purified water because of its higher level of purity when compared to spring water. So, basically I’m a water snob lol. While selecting a filter, I was obviously concerned about the quality and taste, but also the possibility of a loss of pressure. I’m happy to report that the Waterdrop filter addressed my concerns and exceeded all my expectations!! I do not have my own well. Instead, my neighborhood has a community well that treats the water and we are all charged based on usage. Still, the taste was awful. Also, it contained a high level of lime scale which clogs up my sprayer heads so I have to use cleaning products to remove it. It is also has a noticeable chlorine odor and taste. With this filter, my water now tastes clean, “nonminerally” and its odor free. The cost savings is huge!! I can’t believe how much money I poured down the drain. Also, there was no loss of pressure. Keep in mind it hooks to your cold water supply. This is fine because who consumes 8 cups of hot water a day anyway? For cooking, I use cold water that gets heated up anyway. My coffee tastes much better. Also, it’s better for my pets! I highly recommend this water filter. It is a great value and saves you a considerable amount of money in the long run! It is more practical than water pitchers that require filter changes. I’ve had it installed for 3 months now with no issues. I’m pretty sure you will feel the same way.

I have one primary criteria for a water filter: the water coming out the other end needs to taste good. This filter was a smashing success in that regard. The next criteria are ease of filter changes and ease of installation. Changing the filter is dead easy, but I'm not anticipating having to do that for 5 full years. My last house had a 4-stage RO filtration system and changing those filters was a royal pain, involving wrenches, buckets, towels to mop up spills, etc. So, through painful experience, it was one of the things I looked for this time around. I want to be able to change a filter in 3 minutes - not 3 hours. Installation was very easy, too, but because I am using this as an in-line filter for our refrigerator, it did not come with the correct fittings. It assumes you are installing it in the cold water line under your kitchen sink, and those are typically 3/8" compression fittings - which understandably match what is on this unit. A fridge, on the other hand, uses 1/4" compression fittings for its water line (as well as the valve in the wall behind the fridge) and so I had to make a run to my local plumbing store to purchase two adapters - one for the inlet and one for the outlet - for a grand total of $8. I also found that the threaded connection at the water supply valve leaked unless I used the Teflon tape that (thankfully) ships in the box. I torqued everything up and observed it for 30 minutes: no leaks. This is important since it will be behind the fridge where slow leaks wouldn't be obvious until the floor and/or walls were ruined. So, why TWO filters for my fridge? Simple. The one inside my Whirlpool fridge (Everydrop EDRARXD1) is both expensive and it doesn't do a very good job. I had to fire it. Nothing personal. They retail for $60 and need to be replaced every 6 months. So that's $120/year - all for the privilege of bad-tasting water. And, both the water and the ice in my fridge tasted horrible, even with regular filter changes. So, for essentially the same price, I purchased this 5-year filter and put it in-line with the fridge. Now, I have dual filtration: the first is this one and then the one inside the fridge. I figure that the fridge filter will no longer have to do much of anything, since this filter does all the heavy lifting, so I do not plan to change it - it can act as a pass-through piece of pipe for the next 5 years. After installation, I ran the water for 5 minutes as instructed and then had my wife and a guest in our house taste the water. Moment of truth... We all agreed it was pristine. No odor. No taste. Mission accomplished.

Good price, easy to install, no leaks and the filter lasts a surprisingly long time removing chlorine tastes. Used one for about 18 months before changing out the filter. Just moved to a new house and installed a new filter, and it barely even affects flow.

I've been using the Waterdrop 15UA Under Sink Water Filter System for a few weeks now, and I'm overall quite pleased with it. The water tastes noticeably better, and I appreciate the reduction in chlorine and other contaminants. However, the one downside I've noticed is a significant decrease in water pressure. Pros: Excellent water quality: The filter effectively removes chlorine, sediment, and other impurities, resulting in cleaner, fresher-tasting water. Easy installation: The system is designed for DIY installation, and the included instructions make it straightforward to set up. Long filter life: Each filter cartridge lasts up to 24 months or 16,000 gallons, reducing the need for frequent replacements. Affordable price: Compared to some other under-sink filter systems, the Waterdrop 15UA is a budget-friendly option. Cons: Reduced water pressure: The most noticeable drawback is the decrease in water pressure. While it's still usable, it's definitely a trade-off for cleaner water. Overall: If you're looking for a reliable and affordable under-sink water filter that significantly improves water quality, the Waterdrop 15UA is a good choice. However, be aware that you may experience a decrease in water pressure. Additional Tips: If water pressure is a major concern, you might consider a different type of filter system, such as a reverse osmosis system. Regularly check the filter cartridge and replace it as needed to maintain optimal water flow and filtration. I hope this review is helpful!

This product comes with everything to install as a main filter or on a single line. IF you bought a water filter faucet to be installed in addition to the original OR you purchased a Kitchen Faucet WITH Water Filter Faucet, you will need to buy an additional splitter for the cold-water supply valve. Really good choice if you live in a apartment or rental property. Not a install and better than using a pitcher for drinking water. The price and ease of installation makes it easy to remove and take it with you for the next place. The filter is thin and a little tall but fits nicely under the sink. The part that you mount, where the filter installs to, has the ability to lift up and be removed as a complete unit before taking the filter off. That helps to have something under it to catch water when you remove the filter. I purchased a pressure gauge to see when the filter is getting to the end of its life. Ad says 2 years of use, MAX. That depends on many factors but the two easiest is water Use and Quality. Water quality can greatly reduce the life. If you have a well or if the municipality has sediments, mineral deposits, and "other", the life will be far less. If you have the filter in line with the main faucet and dishwasher, more water flow, the more water used, the more the filter is catching. The 10UA is good for 11000 Gallons. The 15UA is good for 19000 Gallons. You can look up water usage on USGS. Can you buy the 10UA and upgrade the filter to 15UA later, yes. The mounts are the same. Water quality is really good; Price point is great; Filter replacement cost is budget friendly.

Noticed significant difference when we installed water filter, installation was easy and instructions were very clear we ended up having a issue with filter later down the line but customer service was quick to respond and send us a replacement unit in a timely manner, will continue purchasing filters and products from this brand

Before installing this, the water in our ski resort condo tasted awful in spite of a clean bill of health from the water department. I wonder if they filtered the water before they tested it! As someone who practically lives on ice for my water, juice, and Thai Iced Tea, the bad taste was (1) unpleasant and (2) made me worry about the health of the water. In particular, the widespread issues of lead are worrisome. Installation was very easy and quick after I found that this was the right unit for us in both the under-sink and refrigerator applications. Make sure you have 3/8" connectors (which are standard under sink). The company was very helpful in solving my problems with a companion product: the refrigerator water filter. It seems that my fridge was connected using a 3/8" system and had a step-down at the fridge. The under sink version was the one we needed for the fridge too, given the non-standard connections the appliance installer used. Others have worried about TDS (total dissolved solids), but I was just worried about lead and taste. During these times when you can't even be sure the water authorities are managing lead effectively, it's so nice to have this off of your plate of worries about the world. It's like magic that the water tastes fresh and clean now in our condo. No longer am I having to pull out the Pur pitcher from the fridge and keep it refilled. And better yet, managing ice cube trays in the freezer is no longer an issue, given that I've used another one of these units for the fridge. We had the automatic ice cube maker feature turned off given that they tasted like poison before installing this filter. The connectors worry some people. Yes, they merely slide in, but rest assured they cannot easily come out. I was a little nervous about the "push-on" connectors, especially given some of the comments here. But the instructions on the original fridge version provide cautions that if you cut the tubing, the cut needs to be perfectly straight. Also, you have to push in the connectors all the way in until they firmly stop. I did not see any instructions that talked about a "click," which someone mentioned. After pushing in until they stop, try pulling them out (be gentle) and you'll see they are in there solidly. I tested for leaks and everything has been fine for the last two months. If you need to pull the connectors out, there is a sleeve you pull on with your fingernail while pulling out the tubing. It seems quite well implemented. Until a month ago, I didn't even know that plumbers have used push connectors as a common option in copper pipes for some time for main water distribution to your faucet/dishwasher, etc. So I'm confident these wont' leak, even with renters currently in our condo for the month of August. Now my fridge doesn't need a Brita/Pur pitcher and our second unit that feeds the fridge assures that the ice cubes taste perfect. And they do! And not worrying about filter changes for two years is quite nice. I hope this company does well! Their outstanding, superb, excellent customer service is going to help them quite a bit. The only problem I had was trying to make sure they understood what my problem was, and using this under counter version was the answer. They helped me get to this resolution above and beyond the call of duty! Cheers (clinking glasses filled with clean tasting water)!

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Super easy Installation and the flow rate is decently quick.

Installation facile selon où se trouve l'accès aux arrivées d'eau (ce qui peut d'ailleurs nécessiter l'achat de rallonges comme dans mon cas). Un peu encombrant sous l'évier donc prévoir un peu de place. La filtration se fait bien, surtout sur le chlore qui se ressent/sent de suite, le goût de l'eau est plus neutre. Le débit est un peu moindre mais pas drastique. Je regrette juste que cela ne filtre pas (ou peu) le calcaire.

The filter was delivered a day earlier than expected (which is always a good plus point). I installed it in less than 15 mins. However, I did not drill, instead I used those 3M sticky tapes with velcro (as I'm renting the property), the filter still holds up decently with 2 tapes on either side. As instructed, I allowed the water to run for 5 mins, and when I first tried drinking it I could definitely taste the difference (in that there was very little taste of minerals which is common in the area, even if the water is considered potable - so this is a great sign!) The 60,000L capacity will help keep this filter for long! One of the best purchases I've made so far.

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