Samsung Galaxy Note20 Ultra (N986B-DS), 5G, International Version (No US Warranty), 256GB 12GB RAM, Mystic Bronze - GSM Unlocked

12R/256GBMystic BronzeSM-N9986B/DSExynos 990: hot without a case but it's noticeablely normal now with a full battery lasting over 10hrs before I needed to charge at 5%. Fingerprint reader feel like a 1 second lag compared to my S9+ and now with having to wear a mask 😷 I opted to use it more so I really don't notice it.The phone is great as it very much an upgrade from my S9+ and is intended for use outside the US with the dual sim/esim. My package came with phone/pen, wired C-type earphone, Sim needle, some notes, international charger and US wall adapter for the charger.

I think it is a great product to possess.

TL;DR: I bought and expected a new phone. I got a used/open-box/like-new/refurbished phone.I bought this phone from gsmHero and expected to receive a new Galaxy Note20 Ultra 5G (N986B-DS) with 256GB of storage. I had this delivered to a dropoff location so I can pick it up. When I received the package, half of the package was damaged. I wasn't too worried, as long as the phone was good.I got the box out of the package and inspected it to see if it was legitimate. It came with a seal on the box which made it look like new at first glance. Immediately, I noticed that the box contained a different code compared to the one listed on the Amazon page. It listed SM-N986U, which is the US version. But the sticker on the box claims N986B-DS. I ordered a N986B-DS. I opened up the box and saw the Note20 Ultra with a sticker covering the screen that looks like the phone when it boots up. This is very odd since most Note20 Ultras don't come with this sticker. The phone also had its stylus not even inserted all the way. The plastic covering that is supposed to protect the back of the phone lost most of its adhesive and felt like it could fall off at any moment.There you go. A phone with a weird box, the stylus not even inserted all the way when I first opened the box, a weird sticker on top of the phone screen, and the plastic on the back of the phone that has lost most of its adhesion. This is NOT a NEW device. It is only MADE TO LOOK LIKE NEW. Now, I don't know if this is a used, open-box, like-new, or refurbished phone. But what I do know is that this is not new. I paid $749.99 for this phone and I am very disappointed. I'm pretty sure the phone is fine. But I wanted a NEW Note20 Ultra 5G.Now, I don't know if all of gsmHero's products are like this. I understand that people and businesses have to make money somehow, but don't be shady about it. Do better. I have already started the return process and I expect a refund.5/15/2024

This is a very good flagship phone replacing my 2018 Note 9 running Android 10 and One UI 3.5. This phone just got Android 12 and One UI 4.0. Is very fast and the screen and camera are gorgeous. Pro features on camera can really improve photos.A couple quirks/things I dislike about this phone:It is "only" 256 BG storage. For whatever reason, 512 GB Note 20 Ultras are hard to find. I am replacing a Note 9 512 GB phone and I can already feel the constraints. I almost wish I waited for the 512 BG version.No headphone jack. Phone manufacturers are really pushing people to use Bluetooth devices, but I still love my B&W wired earbuds. I bought a short flexible USB-C to headphone jack and it works fine. Incidentally, this USB-C to headphone jack works on my Note 9 which DOES have a headphone jack.The Note 20 Ultra does not have a notification LED. This is quite a change from my Note 9, and I think it is super-dumb to eliminate the LED. You CAN set up whole-screen flash notifications, which is even dumber. Samsung has eliminated the ability to just look at your phone sitting face up on a table, etc. and see if you have messages, email, etc waiting for you. This is supremely stupid. There is one app, AODNotify available from the Play store to use the ring light around the front camera. Will experiment with this, but this means installing yet-another-app to do an essential thing the manufacturer refuses to support. Just brain-dead.Yes, this is an International Unlocked version. This phone's CSC region code is THL meaning it was made for Thailand. (Google "Find SAMSUNG CSC REGION" to find this out.) I live in Bulgaria/EU so it remains to be seen if the phone can pick up 5G bands in Bulgaria/EU. The seller does not list the 5G bands the phone is compatible with. But the phone works fine out of the box with my Bulgarian SIM in it and can get 4G+ speeds without any problems.Not so easy in the USA. I put my AT&T SIM in the phone and it took SEVERAL trips/calls to the AT&T store/support to get it working properly beyond the stupid "what is your IMEI" hassle for getting a SIM card to work. AT&T will block what it considers "legacy" phones from its network if they don't recognize the phones are 4G/5G compatible. Because this is an unlocked international phone with "strange" model numbers, the AT&T network doesn't automatically recognize that it is capable of 4G/5G speeds, so it throttles it. It took several trips to the AT&T store to edit my user profile on the network to recognize this phone. It's a pain - so I am considering switching to Google Fi for my USA service.Overall: I like my Note 9 better than this phone except for the overall processor speed, screen, and camera. I think Samsung's functional "updates" are a step backwards from a user-friendly perspective. But we consumers have very little say in what features our phones and telecom services think are best for us.

HAY ALGO SUELTO DENTRO DEL EQUIPO QUE SUENA COMO SI FUERA UN PERNO QUE SE AFLOJO, SIN EMBARGO NO AFECTA LA FUNCIONALIDAD

Was worried in the beginning but read about the noisy camera lens. Great phone and so fast in 5G.

Awesome! It's a Real Samsung Note20 5G. Works great in the US. It even arrived one day early. Thanks! :)

This is an international phone meaning you cannot use the full function from Samsung. You will be limited to 4g not lte.You will not be able to use an esim which limits you from using the sdcard.The US version is the one you want if you need dual sim and still have SD card access.Also be aware Amazon charges 20% if you return this to non functional phone.