Question 1

Isn’t the kettle supposed to sit snug to base ? I just bought a new one today and the kettle is not sitting snug in the base, it is shaking.

Accepted Answer

Hello, Amazon Customer. Thank you for your inquiry pertaining to the COMFEE'  Kettle. Yes, the kettle should sit snug on the base. Please reach out to us via email if you are having trouble. Have an excellent day! comfeecustomercare@hartehanks.com (BBB A+ Accredited Business)

Question 2

My kettle doesn't shut off after it boils. Is this normal?

Accepted Answer

Hello, Amazon Customer. Thank you for your question on the Comfee Electric Tea Kettle.  In regards to your inquiry, the appliance has an auto-shutoff feature, the kettle will automatically switch off once the water has boiled and the neon light goes off. For assistance, please contact us at DigitalSupport@FeelComfee.com. Comfee Customer Care. (BBB A+ Accredited Business)

Question 3

How long is the cord?

Accepted Answer

Hello, Amazon Customer. Thank you for your question about the Comfee' Kettle. A short power-supply cord is provided to reduce risks
resulting from becoming entangled in or tripping over a longer cord.
b) Longer extension cords are available and may be used if
care is exercised in their use.
c) If a long extension cord is used:
1) The marked electrical rating of the extension cord should be at least as great 
as the electrical rating of the appliance;
2) The longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over. Have a fantastic day! comfeecustomercare@hartehanks.com (BBB A+ Accredited Business)

Question 4

Is this item exactly the same as the more expensive ($39) hamilton beach electric tea kettle?

Accepted Answer

Hello, Amazon Customer. Thank you for posting your question about the Comfee Electric Tea Kettle. Please reach out to Amazon customer service for pricing information. Have a nice day. DigitalSupport@feelcomfee.com (BBB A+ Accredited Business)

ASIN	B08CDTN15F
Best Sellers Rank	#28,277 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #42 in Electric Kettles
Brand Name	COMFEE'
Capacity	1.7 liters
Color	Silver
Container Type	Kettle
Customer Reviews	4.5 4.5 out of 5 stars (8,248)
Finish Type	Polished
Global Trade Identification Number	00810040940309
Included Components	1.7L electric kettle1, swivel base1, user manual*1
Item Dimensions L x W x H	8.66"L x 5.91"W x 9.65"H
Item Type Name	Electric Kettles
Item Weight	1.8 pounds
Manufacturer	Midea
Material	Stainless Steel
Material Features	High-quality, food-safe stainless steel construction; BPA-free materials
Model Name	CEKG001/CEKS002
Model Number	CEKS001
Number of Items	1
Other Special Features of the Product	Programmable
Part Number	CEKS002
Product Care Instructions	Hand Wash Only
Recommended Uses For Product	Making hot beverages (tea, coffee, etc.)
UPC	810040940309
Unit Count	1 Count
Voltage	120 volts
Warranty Description	Comfee will provide 1 year manufacturer warranty together with your purchase. If you have any questions, please refer to customer service information in the user manual.
Wattage	1500 watts

Comfee 1.7L Stainless Steel Electric Tea Kettle, BPA-Free Hot Water Boiler, Cordless with LED Light, Auto Shut-Off and Boil-Dry Protection, 1500W Fast Boil

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