K-22068-CP Graze Kitchen Sink Faucet, Polished Chrome

Delivery was as fast as promised, and we love the fixture.

I am really disappointed with the quality and unreliability of such a high end faucet from a formerly reputable company. The things I like: 1.Really good design aesthetics 2. The three spray modes, particularly the "berry washing" gently and volume 3. Spray hose smooth and reliable retractable design that prevents from kinking on under sink components (pipes, etc). The bad: 1. missing parts. I've had to return three of these due to missing parts, key components. Quality assurance is lacking here and must be addressed. 2. Pitiful and incompetent documentation. Does not even include a parts list, with names of components. This Results in not knowing what parts should be in the box and later referenced to in the poorly written installation instructions. 3. The VERY poor quality of the design and parts tolerance of the electro-mechanical operation of the solenoid control valve. This causes unreliable and unpredictable operation, often to the point of just stops working, or on/off oscillation. The cause of issue is primarily caused by the defective solenoid open/close position control, on the white bypass valve control that is used to switch the valve from manual (power loss etc) or touchless operation. Specifically the issue is that the inside valve plastics are misaligned and are stuck causing the actuator to freeze up which requires rotation of the manual bypass (used during power loss) to "free up" internal components. You have to open and close (clockwise/counter clockwise) the manual bypass valve several times, well beyond the open/close limits positions with a fair amount of force to enable smooth operation, and to locate the very specific position to allow the solenoid to operate in touchless mode that is actuated by the touch sensor. Its a very challenging weak link in the design. The troubleshooting suggestions in the installation manual do not cover this issue This defect has caused literally days and weeks of my time too diagnose and work with customer technical support who has no idea this is the issue and keeps sending me new control panel which in fact is not the issue at all. The overly complicated design coupled with a very poor quality components in the solenoid make this a very frustrating product to install and operate, and very disappointing. Don't waste your money on this touchless operation model of this faucet. If you want this faucet for the reasons I like it (stated above) then purchase the manual operating model with no electronic components. Kohler has missed the mark on this, and is in the plumbing business, not electronics, and it shows. I hope Kohler cares enough pay attention to customer reviews and feedback to address these sub standard design and quality control issues. Very disappointing.

The faucet works as expected, and it is a beautiful piece for the kitchen. I’m not sure I would get this touchless over just the regular one for the money now. Sometimes it shuts off when I don’t want to, so not sure I would order this particular one again, but I would definitely order the design

Great faucet, good sprayers, I loved the wide angle because it allows you to do the dishes more comfortable without forcing or bending your back toward the front too much.

I really like the faucet. It is perfect for a farm style sink. The problem is that the spray stream is all over the place. It doesn’t shot straight down. Some of the spray goes off to the left and right. It sprays the counter top unless I pull I down into the sink. For the price I would expect perfection. As for sturdiness I can’t say as I haven’t had it long enough. I am disappointed, I expected better.

DO NOT BUY. Item received was defective. Recommend buying from a reputable distributor.

We love this faucet and the no touch feature. Beautiful addition to the kitchen

Insertion of hose into solenoid did not go smoothly with resultant leakage and need for parts replacement to correct. Covered under warranty but very concerning