BWT WS555 Hi Flow Electronic Demand Block/Tablet Water Softener, Blue, 14 Litre

A superb product but the overflow outlet is too close to the product back wall that it cannot accept the standard overflow pipe if the cabinet it is installed into has anything other than a 2mm thickness back panel. Anyhow it's just so much easier to use some of the supplied flexible discharge pipe, if any is spare, to make the overflow Into 1.5 inch waste pipe reduced to 22mm standard overflow solvent weld, but adds few turns of electrical insulating tape to increase the flexible pipe diameter to a secure push fit into the 22mm socket. It's now setup correctly with an included uk engineer site commissioning visit. I should have fitted one years ago. What a time saving product and everything is sparkling clean every day.

Awesome bit of kit, installed myself as simple to connect two 22mm copper pipes. Comes with two 22mm flexible hoses but prefer copper. This unit has run without any issues for 7 years. Just booked a service as one of the seals has failed, should be serviced every 2 years, model still made and all parts are available. Would purchased again if needed.

Yey!!! It’s in and working beautifully may it continue.. We are absolutely thrilled,we badly missed our old ancient softner and the one we ordered to replace it was faulty.. this time we chose one with 5 star customer service rating and that alone and have peace of mind.. The pipes included were too hard to install but we were able to use ones from our previous one.. I cannot as yet comment further as it’s only day one but beautiful silky water and no scum on our tea and stained cups, shiny sinks again.. doing its job

It’s my second purchase of this machine, this time for my mum. Works perfectly, can highly recommend. Great value for money and so easy to use.

I fitted this myself. The video provided by the manufacturer, on you tube, showed that it had 15mm hoses and valves. This have me confidence that this softener would fit easily into the space I had available. When it arrived the hoses were massive and steel braided, it was like wrestling a python!!! All of the valves were huge and cumbersome to fit! I eventually managed it and the softener works well but I don't know why it needs 22mm fittings when it is connecting into a 15mm domestic system! The video should reflect the reality! I was asked to review flavour but we don't drink the softened water, I have retained a hard water supply to the kitchen tap and the outside tap.