I purchased this product and got 2 500ml of e45 derma protect moisturising lotion which is not the same lotion as i have previously purchased

That is sad. You should contact the seller and ask for replacement (or refund).

I can see some complaints that only one pack was received. Can anyone kindly confirm if two packs were actually received as described?

I have received two packs as described. The complaints may be an isolated case.

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Dermatological Moisturising Lotion, 16.91 Fl Oz (Pack of 2)

Product ID: 24980070

Details

Age Range (Description)
Adult
Brand
E45
Item Volume
500 ml
Item dimensions L x W x H
4.72 x 0.39 x
Special Feature

🌿Hypoallergenic & allergy screened

👶Safe for whole family, including babies

🧴2-pack value boost

245.23 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

✨ Unlock your skin’s natural glow with dermatologist-approved hydration! 🧴

FAMILY FRIENDLY FORMULA - Dermatologically tested and allergy screened, perfect for babies and adults alike.
CLINICALLY TRUSTED RELIEF - Proven to calm dry, itchy skin and eczema flare-ups with consistent daily use.
GENTLE YET POWERFUL HYDRATION - Light, fast-absorbing formula that soothes and softens even the most sensitive skin types.
FRAGRANCE FREE FOR PURE COMFORT - No perfumes or irritants—ideal for sensitive skin and allergy sufferers.
DOUBLE THE CARE DOUBLE THE CONFIDENCE - Two 16.91 fl oz bottles to keep your skin nourished longer without interruption.

E45 Dermatological Moisturising Lotion offers a hypoallergenic, fragrance-free formula designed to soothe, soften, and relieve dry and sensitive skin for the entire family. Packaged in a convenient 2-pack of 16.91 fl oz bottles, this dermatologist-tested lotion absorbs quickly without greasiness, making it ideal for daily use on body, face, and hands. Clinically proven to calm eczema and irritation, it’s the trusted choice for lasting skin comfort and hydration.

Specifications

ASIN	B012FQYUTI
Active Ingredients	carbomer,glyceryl stearate,isopropyl palmitate,methylparaben,propylparaben,sodium hydroxide
Age Range (Description)	Adult
Age Range Description	Adult
Best Sellers Rank	#113,366 in Beauty & Personal Care ( See Top 100 in Beauty & Personal Care ) #1,555 in Body Lotions
Brand	E45
Brand Name	E45
Container Type	Bottle
Customer Reviews	4.6 out of 5 stars 587 Reviews
Item Dimensions	4.72 x 0.39 x 4.72 inches
Item Form	Lotion
Item Volume	500 Milliliters
Item Weight	200 Grams
Item dimensions L x W x H	4.72 x 0.39 x 4.72 inches
Manufacturer	Grocery
Manufacturer Part Number	8O-8I08-G2YK
Material Type Free	Chemical Free
Model Number	SG_B012FQYUTI_US
Number of Items	2
Other Special Features of the Product	Hypoallergenic
Product Benefits	Hypoallergenic
Scent Name	Cherry
Skin Type	Sensitive
Special Feature	Hypoallergenic
Special Ingredients	Goat Milk
Target Use Body Part	Skin
Unit Count	34 Fluid Ounces

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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245.23 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

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