I understand that there was a problem with the cut-outs in the headphone jack and microphone not aligning with the Key2. Have those been fixed yet?

No problem in mine purchased in March 2019

Why am i having a hard time getting the charger plug to fit thru the cutout when the cover is on the phone?

Not all cords are made the same, I would recommend another cord from a different manufacturer.

Is the edge thick enough that you can put it face down without the screen or keys touching the surface?

Yes. This case featuring raised edges to protect the front screen or rear camera when place facing down.

It's normal that the external layer (Thermoplastic Polyurethane) arrived separated from the main body? I received mine in that way, without glue.

The TUDIA Merge is a dual layer case and is made of two separate pieces. Since the case is made of two separate parts, it's completely normal for the case to sometimes come apart. Once installed, the weight of the phone should hold the case together and nothing will fall apart or separate.

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Tudia BlackBerry KEY2 Case, [Merge Series] V2 Heavy Duty Extreme Protection/Rugged with Dual Layer Slim Precise Cutouts Case for BlackBerry KEY2 [NOT Compatible with KEY2 LE] (Matte Black)

Product ID: 253603274

Details

Brand
TUDIA
Colour
Matte Black
Compatible devices
Blackberry
Compatible phone models
Blackberry
Material
Thermoplastic

⚡Dual-layer shock absorption

🧩Precision cutouts for seamless access

🛡️Military-grade drop protection

Description

🖤 Tough on drops, sleek on style — protect your KEY2 like a pro!

SCREEN SAVIOR - Raised edges protect your display from scratches and pair perfectly with most screen protectors.
SLEEK YET STURDY - Matte black finish offers a smooth, stylish grip that complements your BlackBerry KEY2’s natural elegance.
CERTIFIED CONFIDENCE - Military-grade tested to withstand shocks, drops, and vibrations—your phone’s ultimate bodyguard.
RUGGED MEETS REFINED - Dual-layer design fuses hard polycarbonate with soft TPU for unbeatable drop defense without bulk.
FLAWLESS FUNCTIONALITY - Precision-cut openings ensure effortless access to all ports, buttons, and cameras—no case removal needed.

The Tudia BlackBerry KEY2 Merge Series V2 case combines military-grade drop protection with a slim, dual-layer design featuring a hard polycarbonate shell and shock-absorbing TPU inner layer. Precision cutouts provide seamless access to all phone functions, while raised edges safeguard the screen. Finished in matte black, this rugged yet refined case is tailored exclusively for the BlackBerry KEY2, delivering premium durability without compromising style.

Specifications

ASIN	B07G43JS8Q
Additional Features	Scratch resistant
Best Sellers Rank	#48,687 in Mobile Phones & Communication Products ( See Top 100 in Mobile Phones & Communication Products ) #20,738 in Mobile Phone Basic Cases
Brand	TUDIA
Built-In Media	Screen Protector
Color	Matte Black
Compatible Cellular Phone Models	BlackBerry KEY2
Compatible Devices	Blackberry KEY2
Compatible Phone Models	Blackberry KEY2
Customer Package Type	FFP
Customer Reviews	4.4 4.4 out of 5 stars (1,400)
Embellishment Feature	No Embellishment
Enclosure Material	Thermoplastic Polyurethane
Finish	Matte
Form Factor	Bumper
Is Autographed	No
League Name	No League Name
Manufacturer	TUDIA
Mfr Part Number	Blackberry KEY2
Model Name	KEY2
Model Number	TUDIA-KEY2-DS-MAT-BLK
Number of Items	1
Number of Packs	1
Pattern	Solid
Screen Size	4.5 Inches
Style Name	Back Cover
Subject Character	No Subject Character
Theme	Military
UPC	819286023463 819286023661
Unit Count	1 Count
Water Resistance Level	Not Water Resistant

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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