Surya Flame Naples Gas Stove 4 Burner Stainless Steel | Tri-Pin Brass Burners with Jumbo Burner | 4 Burner Steel gas Stove with 360 Revolving Nozzle | Brass Valve | ABS Knobs

Very good product and beautiful

Brass burners are quickly carbon accumulated.

Efficient, easy to clean and install with cylinders, sturdy

*Poor and Pathetic After Sales Service From Surya Flame*This is a formal warning to potential buyers regarding Surya Flame gas stoves.I purchased this product on 14 February 2026, and within a short period of normal usage, the jumbo burner switch began malfunctioning and it was not user damage . What followed was a prolonged and highly unsatisfactory service experience.Despite registering multiple complaints:- An initial repair was carried out from Surya Flame , but the defect reappeared within a week- A second service attempt (including involvement of a Reliance technician) failed to resolve the issue- The company continued to push for part replacement instead of addressing the recurring defect- There was no ownership, no timely follow-up, and repeated need for customer chasing. They ask to share the same issue repeatedly on Whatsapp to the point that I now have 5 people connecting with me from Surya Flame from different numbers and me explaining the same issue. That is how pathetic their after sales service isEven after multiple authorized service visits, the product remained defective. The service team continued to restart the troubleshooting process by asking for repeated explanations and videos, despite prior inspections already being conducted.At no stage was a permanent or effective resolution provided.The situation escalated to the point where I had to initiate formal consumer court proceedings and still after knowing there was no reply. Eventually, it was only after intervention from Amazon ( after 2 months) that a refund and return process is now initiated, as the brand failed to provide a satisfactory resolution.This experience clearly highlights:- Serious concerns around product quality- Repeated failure of service and repair mechanisms- Lack of coordination between Surya Flame’s service teams- Complete absence of accountability until escalationBuyers should be aware that in case of a defect, resolution may involve multiple failed service attempts and significant inconvenience.I would strongly caution against purchasing this product based on my experience.

Product is good but price is very high in comparison with products from same brand in other sites.

Best in the price tagQuality productNob marking so lightBurning without flame colour there is chance to keep openMake marking bold and legible on knob

Good 👍

Besttttttt