Apple iPhone 12 Pro, 128GB, Graphite (Renewed)

Why did you choose this product over others?:First time buying a second had phone, to be honest I was a tiny bit concern about how good the qualit of the device would be but to my surprise it was really good it looks like new!Another concern of mine was the batery health and again to my surprise 100% battery !!!Overal a good purchase TOP NOTCH

Aside from a few nitpicks which I'll refer to in this post, the phone I received is pretty much exactly as is detailed in the product description.Face ID works as expected, and out of the box it has a battery health of 86% (not at all perfect, but for a refurbished phone it's pretty good!), which is essentially as described by seller. Both the front and rear cameras work as expected, and so far produce images and videos just as well as if it were bought new from Apple. As expected, the device came with a charger, though keep in mind that (in line with all Apple products nowadays) these are now often sold as USB-C to Lightning cables, as opposed to USB 3.0. For that reason, make sure you have a port/adapter which takes USB-C cables, or have an existing lightning cable you can use.I'm also pleasantly surprised at how visibly clean the phone is - after reading a few reviews on this page for the "excellent quality" version of this refurb, I was expecting to see a few imperfections. Thankfully though, I seem to have gotten lucky. After a few minutes of looking over it, I can't spot a single hairline crack or any points of damage on the edge/back of the phone. Regardless I'd advise caution if this is a concern you have when purchasing, as this has been an uncommon yet known problem with this seller.The only noteworthy issue I have with the product is I sadly didn't receive a pin to open the SIM tray - thankfully I do keep some spare around my house, but had I not, this would've been a pain to sort out. Just in case, I would recommend making sure you have a SIM tray pin/alternative thin metal item, on the off-chance they don't remember to put one in the box for you.As a side point, it's important to be aware that non-Apple approved refurbishment businesses often do not necessarily use OEM (original equipment manufacturer) parts. While this is noted in this product's description, do keep it in mind. This is *very* rarely a problem as non-OEM parts - in my experience - work just as good as original, but they have been known to cause dilemmas. Things like weaker screen glass, less water resistance, and weaker battery overall. Regardless, if you're buying refurbished these can usually be ignored for the lower price.In conclusion, I'd personally recommend this if you're looking for a cheaper device but still want an iPhone/iOS device. Whether it be for the icloud, Apple's ecosystem, or purely for the feel/user experience, it does its job, and does it well.I hope this review helped you come to a decision on your purchase, whether you bought it or not :).

The media could not be loaded. Be very wary. This phone was sent with potential faulty battery, i couldn’t even swipe up and it was glitching from the moment i switched it on . The battery instantly overheated. In fact it was so hot i was worried it would catch fire.Nightmare to get refund too. Consistently waited 2 days for responses from the seller. It was returned to them 9 days prior - luckily i had it tracked, and they messaged me on day 9 (7 working days) to say they had just received it in the warehouse where they would have it ‘checked in’ etc etc and ‘they will contact me when refund ready’ another 3-5 working days.…. i don’t think so. They sent me a non working phone, and no updates and said THEY will contact me ….. no doubt you will wait for 10 plus days or never for that refund. You will have to chase them. Poor phone quality poor customer services and would never recommend buying refurbished phones from here. I would rather save and get a new one.

Nice phone !! Value for money !! Phone condition was good as expected!! Just the charging cable is not charging properly so have to buy a new one, rest is fine with the phone !!

Very good quality and looks as described. Delivery was fast and has no scratches or dents. Exact colour that I ordered.

Amazing phone in mint condition, it is in excellent condition as described, top seller giving top customer service, really pleased.

happy with item.Well packaged - but overly so. Arrived ahead of time also.Arrived with plug charging cable and SIM drawer tool and Glass screen kit with wipes to fit to phone.Really clean example and no damage and sure it will give many years of service I'm certain.Really more about seller that product as we all know how goof these are.

I ordered an iPhone 12 Pro in the "excellent" condition category for my daughter's birthday. It arrived promptly but along both sides of the phone were numerous scratches. They were visible from further than 30cm away so Loop failed to categorise this phone correctly. It should not have been sold as "excellent" condition, even though the screen was perfect.Also the battery health was at 81%. While this is just about within their "at least 80%" guarantee, I would like it to have been a little higher given the price of this "renewed" phone sold in "excellent" condition.I contacted Loop to ask for a replacement. They gave me the option of keeping the phone for a £30 refund, or to return it to them (free postage). I returned it. They refunded the money to my card within a couple of days, so I guess they didn't have any iPhone 12 Pros in genuinely excellent condition they could send me.To their credit, their customer service was good. I decided not to purchase another one though and chose a brand new Android instead to avoid repeating the same experience.