Microwave Oven NN-SN686S Stainless Steel Countertop/Built-In with Inverter Technology and Genius Sensor, 1.2 Cubic Foot, 1200W

The best part about this brand of microwave is that it works - no hassle. My first Panasonic Inverter lasted 15 years. Replaced it b/c I wanted a smaller one. Gave it away to a coworker who says it’s still working 5 years later. Still looks new. So, instead doing the smart thing + buying another one, I bought a Toshiba based on the over 15k reviews. First one came dented. Sent back. Reordered and hated it. Cheaply made, door was noisy to open + close and within a year had to throw it in a dumpster. The back blistered and the inside was stained (could never get any food stain to go away). Idk if I just got a bad one or not, but this Panasonic is hands down a superior machine. Pros: minimalist look, no handle, easy to use, reheat option - did I mention it works??? My fridge + stove are black stainless, but my dishwasher is reg stainless, and the microwave sits right above it on the counter. I was thinking about replacing the dishwasher to match the rest, but the microwave kind of pulls it together, + the look is aesthetically pleasing now, so saved some $ there. Cons: in dim light, the operating panel is harder to see, and I still haven’t figured out how to permanently disable the child lock, but tbf, I haven’t spent any time reading the manual other than having to press 0 to open the door. I think that a child safety lock should be something you have to purposefully activate, not come already enabled. So, if you want a reliable, attractive, microwave that has an inverter and multiple cooking options, I cannot recommend Panasonic enough. The LG models are more expensive and aren’t nearly as attractive. I was tempted to buy the small Breville, but reviews were mixed. Btw…if it matters, Panasonic is one of the few microwave brands that isn’t made in China. That was a nice bonus for me. I’ve had this model a month with no issues. Some ppl didn’t like the dark gray interior, but I do. It’s different and makes it look more expensive than it is. Honestly, if I became a millionaire overnight, I’d still buy Panasonic microwaves. They’ve never let me down.

I absolutely LOVE this inverter microwave!! I used to sell appliances, and we also sold these (in a larger size). I always knew that when my old GE microwave crapped out, that I wanted a Panasonic inverter microwave next. FIRST, an inverter microwave is SUPERIOR to a regular microwave. It’s more powerful, cooks faster, doesn’t change the texture of your food (ie- frozen bread can be thawed in it and it comes out soft and not ruined), it does a great job with defrosting overall, and doesn’t turn hot dogs into rubbery sticks. Time to heat a cup of coffee to a perfect hot temperature is only slightly more than a minute. I have a small shelf built into my kitchen cabinets on which a microwave sits. It really only can accommodate a small microwave with a small interior. But this fits and it has a nice big interior in which I can put full size plates and casserole dishes. Now let me address some negatives. The sensor technology, which senses steam, doesn’t work the greatest. You have to leave the food uncovered to get it to work its best, which means the possibility of food “popping” and getting all over the interior of the microwave. If you cover the food, even loosely, the steam sensor can’t pick it up. With foods that I can put in without any cover, I often find them not hot enough, even with the additional time feature, but sometimes it’s perfect. So the sensor is hit or miss. One disadvantage is that the directions on frozen foods don’t work with this, so you have to learn how long to cook things. So if your Marie Calander’s meatloaf dinner says 4 minutes on high in a 1200 watt microwave, that’s going to be too long in this one! I did buy the extended warranty (through Amazon) because when I used to sell the larger version of these, I had more than one customer who told me theirs died after a couple years. But the inverter technology is so superior to a regular microwave, that I wasn’t discouraged by that. If it dies after my extended warranty, I”ll just buy another! This was made in Communist China for Panasonic, which is a Japanese company.

The microwave does not weight a lot and is not bulky. I like the Stainless steel metal look. It is easy to use and heats and cooks as well as the microwave it replaced. Sometimes I need to press the zero button once or press the stop/reset button 3 times to get the child proof lock to release so I can open the microwave door. I wipe the inside of the door and the microwave of moisture after each use then leave the door open for several minutes. I hope this will delay rust for as long as possible. The noise is okay and the lightening is good.

I have no complaints about this microwave whatsoever. It's been a joy to use & the settings I use most aren't complicated. 1200W of power and changing the power level (which I do frequently) is super easy. It's a beautiful microwave. It's as large inside as my old one but has a smaller footprint. Speaking of prints: If you hate fingerprints on stuff, you'll be dismayed that the brushed stainless part at the bottom does show fingerprints. However, it doesn't bother me -- I'm more concerned with getting good use out of it and I absolutely do. If you don't know what difference an INVERTER makes, I can tell you what I know. In other microwaves, if you turn the power level down to say 50%, that just means it'll cycle *full power* 50% of the time which can make your food cook unevenly. With the inverter, when you set power to 50%, it runs at 50% power the whole time -- which means your food cooks more evenly. I'm very happy I purchased this microwave. I've been using it to make full meals since the super-hot heat came on this summer & it has changed the way I cook some things. EXTRA NOTE: The unit came with some advertising for Anyday cookware to get the most out of the microwave oven. Well, I bought that cookware since the heat of summer was already upon us & it's amazing cookware. It's how I cook fish now!

I bought this to replace my last Panasonic Inverter Microwave. The old started to peel paint and operate oddly. This works well. Only complaint is probably my confusion. I thought it would unlock the door after a period of cooking. The 0 button has to be pushed to open the microwave. Not a problem, just an extra step. Very happy with it so far.

Listen, I'm not the kind of person to write angry product reviews. I try to be an informed consumer, I research products before buying them, and I try not to assign blame where it isn't deserved. But my experience with this microwave was ridiculous. Setup of the microwave out of the box was painless, pop the rotating tray inside, plug it in, you're good to go. The sensor heating worked well, operation was reasonably quiet, no complaints! ...for four days. On day five when attempting to defrost some hamburger, the microwave stopped working 30 seconds into a cycle and the display said "H97." A quick look in the user manual said of this error simply: Contact Panasonic Support. And here my troubles began. Panasonic's support website is labyrinthine, and does not list a support phone number. The first point of contact I could find was a live support chat. Clicking on the support chat link gave me a DNS error saying that the server could not be reached. I eventually figured out that the support chat line is only operated from Monday to Friday during Eastern Seaboard business hours, and outside of those hours they just... turn off the web server? Keep in mind that this is an international consumer electronics giant. Attempt #2 was when I found a separate page on the Panasonic website for making a service/repair request. Emailing the repair request email generated an automated email saying that I would get a reply within 48 hours. 48 hours later, I received an email telling me to call their support phone number, the one that was not listed anywhere on their website. But whatevs, I passed their first temple guard and now I had the magic number. I called the number, an automated voice told me that I could expect a 30 minute wait before hearing a human voice, and that I might be charged a $9.95 service fee just for calling them(!?). Ok, I'll fight that battle when I get there. I follow through a nesting doll of "Press 1 for X, Press 2 for Y," until I get to a menu for "Consumer Microwaves that display an H97 error." Jackpot! I Press 1. The automated response is, "Visit the service request webpage to submit a repair request ticket. Have a nice day." Listen, I'm not a luddite who is scared of phone robots. I know they serve a useful function by funneling calls to the appropriate channels of large corporations with millions of customers. But this particular phone robot made me want to travel back in time to 1995 and kill Dr. Myles Dyson before he can invent Skynet. I return to the computer the next day and try the support chat once more, making sure that I'm doing it during "banker's hours." The website does work this time, and I'm connected with what I'm fairly convinced was a human being. After asking the basic support questions, "model number, when did you buy it, did you try turning it off and on again," I was given this stupendous piece of advice. By a paid human employee. Of the Panasonic Corporation, formerly Matsushita Electric Industrial Co., Ltd., established 1918. "I suggest you just return it to Amazon for a refund and buy another one." Listen, I believe in science. I feel I know enough about electronics manufacturing to understand that sometimes, every once in a while, an appliance or device can be shipped with a defect, a bad inverter or a weak fuse. I know that my experience with Panasonic microwaves is not going to be a universal experience. Someone else's Panasonic microwave might last for twenty years without a lick of trouble. But know that if you ever do experience a problem with your Panasonic microwave, and if you attempt to seek support from the Panasonic Corporation, you will be drawn into a Kafkaesque customer service nightmare that will make you want to brick yourself up in the wall of a Catholic Church and become an anchorite. I did return it to Amazon. I did receive a refund. I'm not buying another one.

This is our second Panasonic as the first one died after 10 years. I did not even consider any other brand to replace it. This one is smaller in size with 1200 W instead of 1250 like the first one but the results are the same. I think my favorite feature is the easy defrost operation. If I could give it 10 stars, I would.

This replaced a large Panasonic microwave that had to be 12-15 years old and one day quit working. The old one had a push bar to open the door which was loud and very hard to close. Was wanting a door with a handle to try and avoid the problem with the old one. Finally decided to go with another Panasonic also with the push to open door. What a difference 15 years make. Very little push pressure needed to open the door and again very little pressure to close it and really quiet. Totally satisfied with this improvement. Went from a 16.5” turntable to one that is 13.4” which is fine for all our needs. Another improvement in my opinion is a clock that has white numbers instead of blue. If this lasts as long as our other one I wouldn’t complain. UPDATE…the screen of the push pad to enter time for the microwave has started to “bubble up” at the add 30 seconds area. Panasonic will warranty, but have to send the unit back at my cost. Not worth it, BUYER BEWARE !

Had a Panasonic very similar to this that burned out. This is apparently a common issue with ALL microwave brands.... none of them have perfect review scores due to this or other issues. Debated whether to even get a Panasonic again, but it is still rated better than many other brands. So far the new one is working well. Very powerful, probably more than our last one. Hopefully it has a longer lifespan.

Me gusta porque está mejor que el que tenía viejo, pero no aporta tanto como para decir que es mucho mejor, calienta rápido pero no es tan homogéneo, si es algo sólido como frijoles congelados es lo típico que calienta lo exterior más que lo interior, y si le pones más tiempo pues arde lo exterior y deja tibio lo interior, es la misma tecnología que un micro de toda la vida.

excelente horno. todo lo calienta muy rapido y bien solo hay que calcular el tiempo de calentamiento de alimentos si te pasas te puedes llevar una no muy grata sorpresa. SOLO PRODUCTOS INVERTER

This is a great microwave. It warms really well, and works across the board on all food types. Noise levels are medium. Would recommend.

Les comunicó que el producto me llevo muy bien y es lo que esperaba pero aún no puedo opinar sobre él porque aún no lo uso