Question 1

Which side should i put close to my body, the hard plate side or the soft side?  No heat can be felt if using the soft side.

Accepted Answer

I have been using the Thermotex heating pad for 2 years and give it a 5 star rating, except for the price.   Always used the "hard" non padded side with the Thermotex logo against my body.  After reading some of the comments, I thought I was using the pad incorrectly, so I called Termotex and was told the "hard" side (logo side) should be placed against you body.

This may be why several commenters gave it a lower rating, stating that they could not feel the heat.

Question 2

What is the difference between the gold and platinum besides a few inches?

Accepted Answer

The gold edition is not flexible and primarily is used for the back. The platinum one is flexible and does conform to the body such as the knee in addition to use on the back. Hope this helps.

Question 3

where Are these Made?  USA?  Thanks!

Accepted Answer

It is good of you to ask.  This is a Calgary, Alberta, Canada product.  There a few dealers in the US, lots more in Canada.  The electrical components are made in Canada, Thermotex having a Calgary Alta address.  The cover is made in China.  The "face" of the cover is 100% nylon, sort of like a velveteen.  The backing is 50% nylon and 50% cotton.  This is all according to the tag on my Thermotex Platinum.  It comes with two velcro straps; a small one which I use for knees, etc. and a larger one for backs, hips, and so on.  This is a very sturdy pad, and I very much like what it does for me.

Question 4

Does this emit high levels of EMF from the cord / area coming out of the pad?

Accepted Answer

The Thermotex Therapy products are electrical and use standard 110/120 volt power.  The EMF emitted is the same as other small appliances in your home such as a light bulb.  The Thermotex Personal products are registered medical devices with the FDA and Health Canada and are required to meet specific electrical standards and certifications in order to be used in medical facilities and hospitals safely.

ASIN	B003BMVF8A
ASIN	B003BMVF8A
Brand	Thermotek
Colour	Black
Country of Origin	USA
Country of Origin	USA
Customer Reviews	4.1 4.1 out of 5 stars (967)
Date First Available	14 August 2012
Is Discontinued By Manufacturer	No
Item Dimensions	19.6 x 38.6 x 14 Centimeters
Item Dimensions LxWxH	19.6 x 38.6 x 14 Centimeters
Item Weight	1.2 Kilograms
Item Weight	1 kg 200 g
Item model number	TTS Platinum
Manufacturer	Pro Therapy Supplies
Manufacturer	Pro Therapy Supplies
Manufacturer Part Number	029
Material	Platinum
Model Name	Platinum
Model number	TTS Platinum
Net Quantity	1 Count
Number of Heating Elements	3
Number of Items	1
Number of Packs	1
Number of settings	3
Product Dimensions	19.56 x 38.61 x 13.97 cm; 1.2 kg
Special Features	Adjustable Heat Settings
UPC	183470000258 754807353899 769658000007 030211000001
Unit Count	1 Count
Wattage	12 Watts

Thermotex Universal Platinum Radiant Energy Pain Relief Heating Pad - 17" X 1...

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