Aplio NP-100 Internet Phone

I have used aplio phone since it was out inthe market1998/1999.I used it to make international callsThe product did save me a lot of money.But some thing bad happened last year(2001)My aplio stopped working.Nobody was in place to support the product.I called support many times in vainThen I learned that :-Aplio was bought by an company called Net2phone (reallya competitor)This new company has no interest in supporting the aplioSince they have another similar product called i-phoneThe main disadvantage (to consumers) of the iphone isthat you need a special ISP for which you pay for every minuteyou talk.(unlike aplio you can use almost any ISP)Now I have an aplio which is totally dead.And i am too scared to invest money in a new one.I prefer to talk PC_PC.

The manual is outdated and the 800 number doesn't exist at all(Actually, they disconnected the 800 number so you have to pay for the phone call). I tried the product and always get "Server Connection Failed"(means Aplio's IP Finder server is not available!) at night after 9pm EST, though it did pass the test at day. I have a feeling that the company is no longer going to continue to support this product.(The software 2.0 hasn't been updated since Feb. 1999). I recommend you wait for a while for their new product(if there is one).

My wife gave me a set of Aplios for my birthday this last year so I could keep in touch with my father in India. At first I was skeptical, but once we figured out how to use it, we were pretty pleased with the Aplio. The sound isn't bad considering how poor the internet connection is in India. We usually use it to talk either late at night or early in the morning, and it has saved us quite a bit of money. I have recommended it to my other Indian friends who want to talk back to home.

I use this at the office. We are a realestate firm with offices all over Oklahoma, Colorado, California and Texas. We specialize in helping companies relocate their employees and so are always making long distance calls between our offices. Once we started making those calls over the Aplios it saved us bunches and bunches of money, so I really can't complain. In fact, we're down right pleased with the Aplio devices.

I have been very impressed by the quality of the transmitted voice. While so many Internet phone products sacrifice the sound quality to performance, Aplio found a way to keep both.You can't believe its going through the same unreliable medium as your normal Netscape session.Still, my mother-in-law can use it...Update: the company stopped all operations and the thing is now worthless (no servers AFAIK, no support, ...)