What can I do if there is no 5G signal?

Ensure your router supports 5G.

How can we troubleshoot if the internet speed is slower than we expected?

(1) Try to use the PC WiFi Adapter in a place that has a stronger signal.

What can I do if no WiFi signal can be detected?

(1) Check if the WiFi function of the nearby router work properly when connected to the cell phone directly.

What can I do if the internet disconnect when the computer awakens after inactivity?

We suggest you turn off the power-saving mode of the computer, otherwise, it will take about a minute to reconnect to the router when the computer awakens after inactivity, giving the impression that the network is directly disconnected.

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🚀 Elevate Your Connectivity Game!

COMPACT PORTABLE - Lightweight design (only 20g) makes it the perfect travel companion for your tech needs.
STATUS AT A GLANCE - Built-in LED indicator keeps you informed of your connection status.
WIDE COMPATIBILITY - Supports a range of operating systems including Windows 7/8/8.1 and Mac.
SEAMLESS CONNECTIVITY - Experience lightning-fast internet with dual-band support for 5GHz and 2.4GHz.
PLUG PLAY CONVENIENCE - Effortlessly connect to your devices with driver-free installation for Windows 10.

The UGREEN USB WiFi Adapter AC650 is a compact and efficient dual-band wireless network adapter designed for seamless connectivity across various devices. With speeds up to 433 Mbps on 5GHz and 200 Mbps on 2.4GHz, it supports multiple operating systems and offers a plug-and-play experience for Windows 10 users. Its lightweight design and built-in LED indicator make it a practical choice for both home and on-the-go use.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

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Brand	UGREEN
Product Dimensions	4 x 2 x 0.5 cm; 20 g
Item model number	20204
Colour	Black
Operating System	8 . 1,Mac,Win10,Windows 7
Are Batteries Included	No
Item Weight	20 g
Guaranteed software updates until	unknown

UGREEN USB WiFi Adapter AC650 Mini USB 2.0 WiFi Dongle 5Ghz 2.4Ghz Dual Band Wireless Network Adapter for PC Desktop Laptop Computer, Driver-free for Win10/11, Supports Windows 7/8/8.1, Mac

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