LaubenLow Sugar Rice Cooker with low sugar function, capacity 1.5l, 6 modes, delayed start, keep warm, dishwasher safe container, non-stick surface, UK plug included

Very easy to use and practical, extremely good products

Design is good but Compared with Japanese cooker is bad internal structure, sticky rice in pot

Rice doesn’t get cooked properlyTried 2, 3, 4 cup worth of rice with varying amount of water. The top half stays uncooked.The bottom half cooks or gets soggy when put too much water.Returned

It’s simple to use, small enough to fit tight kitchen spaces. However the product was supplied with a US plug in when purchased on UK marketplace

Seems like it is not true abt 40% reductionMy sugar doesnt go down

We bought this last year when we moved into a new flat and our old Japanese rice cooker hadn't survived the move. When it first arrived, we had good expectations - the design was stylish and the controls were easy enough to understand (a bit limited if compared to East Asian rice cookers of the same price range, if anything). We've used a fair number of Japanese rice cookers in the past, both cheap and expensive, and in comparison, the rice pot of the Lauben rice cooker does feel cheap in comparison. A year later, it's in fact survived pretty well, still unscratched and without issue.The major con however is that a year later, the "Desugar" mode (which is the main gimmick of the product), no longer works - the rice cooker simply overheats and starts obnoxiously beeping until you unplug it. We contacted customer service via email, who enthusiastically just sent along a form to log a complaint, and that was the end of that - no further replies or suggestions on what to do. One further complaint, is that when opening the rice cooker after use, the water that condenses on the inner surface of the lid, will exuberantly drip everywhere, and on surfaces of the rice cooker that you probably don't want water to pool on. In most other rice cookers that I've used, conduits are usually designed in, to channel the water away from where it's not supposed to go.Overall, an okay rice cooker. This is by no means "expensive" for a rice cooker, but we just didn't expect that after-sale support would be so half-assed, especially when they're (over)confident enough to increase the price by 50%. Can't help but feel that the appliance has a nice fancy shell, but sub-par internals.

Rubbish and bad product. I wash the basket and inner container by using damp cloth after the appliance has finished cooking and cooled down. I don't wash rice in the inner container to avoid the scratching the non-stick coating.In view of the fact that is shown above, it was found non-stick coating inside the inner container was removed after use in a few month and I have never scratched the device directly when using the product or washing it. I wanted to order an inner container on the official website but it was out of stock for a long time. Therefore this product become a rubbish product.

I've wanted a good rice cooker for ages and I've had a couple in the past but I was never happy with the results. This one does an amazing job, I've run both white and brown through with both in low carb mode and the results are nothing short of amazing. Loose fluffy grains, perfectly cooked and just moist enough to taste great. Now I just need a rice cooker cook book....