The card swipes are being sent to the controller, but the pin codes are not. What could be the reason?

Hello, This problem may be that you set up the card to open the door mode, Now you can change it to a password or swipe the card to open the door. Set valid card or PIN users: * + master code(99999) + #, 3 + 2 + # In this way, entry is by either card or PIN The default password for the product is 999999. If you have changed the administrator password, use your changed administrator password. You can try this method. If it is not successful, please contact us by Amazon email. Thank you for your support! Best wishes, Angela

WIll it work off of 24vdc?

Hi,This is amazon seller Angela,thanks so much for your attentionYes,it work off of 12-24vdc,hope my answer is helpful for youIf any,email me freely,I am always here for youHave a good dayAngela

When using the unit it activates by just handeling the metal casing??? Any suggestions

Hi!Including add user settings, delete user settings, to unlock the door, security mode settings, Full programming from the keypad.Thank you for your supportHave a good dayAngela

Have access control board. would like to use this as slave rfid + keyboard reader using wg output. will this unit send both via wiegand?

hey i am using following Access Control Board https://www.amazon.com/gp/product/B00UX02JWE/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 but its only working with rfid and showing red led with 2 beeps so can you guide me how to make it work on a slave mode i have connected red = +12 block = gnd white = d1 green = d0 brown and blue = led

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Retekess TIVDIO Access Control Keypad Door Keypad Outdoor Waterproof IP68 Metal Case RFID 125KHz Keypad Single Door Stand Alone with 2000 Users for Outdoor and Indoor Wiegand 26 bit(Silver)

Retekess TIVDIO Access Control Keypad Door Keypad Outdoor Waterproof IP68 Metal Case RFID 125KHz Keypad Single Door Stand Alone with 2000 Users for Outdoor and Indoor Wiegand 26 bit(Silver)

Product ID: 334973776

Details

Colour
Silver
Brand
Retekess
Voltage
12 Volts
Product dimensions
14L x 5.6W x
Material
Zinc Alloy

💧IP68 waterproof rating

🔒2000 users capacity

⚙️Zinc alloy anti-vandal metal case

Description

🔐 Secure your space with style and resilience — access control redefined.

RUGGED ELEGANCE - Durable zinc alloy electroplated housing resists vandalism while maintaining sleek, professional aesthetics.
PLUG PLAY SIMPLICITY - Standalone or Wiegand 26-bit integration with easy keypad programming and adjustable door relay timing.
UNMATCHED USER CAPACITY - Supports up to 2000 users with Card, PIN, or Card+PIN access modes for ultimate control.
NIGHT READY BACKLIT KEYS - LED backlight and multi-color status indicators guarantee effortless operation even in complete darkness.
BUILT TO BRAVE THE ELEMENTS - IP68 waterproof and epoxy-encapsulated circuit board ensures flawless outdoor and indoor performance.

The Retekess TIVDIO Access Control Keypad is a robust, IP68 waterproof security solution featuring a zinc alloy anti-vandal metal case and epoxy-encapsulated circuitry. It supports up to 2000 users with flexible access options (Card, PIN, or Card+PIN) and offers clear LED backlighting for night use. Designed for both indoor and outdoor environments, it integrates easily with Wiegand 26-bit systems or functions standalone, making it ideal for homes, offices, warehouses, and gated entrances.

Specifications

ASIN	B01MSZC2AP
Best Sellers Rank	#136,525 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #49 in Home Security Access-Control Keypads
Brand	Retekess
Brand Name	Retekess
Color	Silver
Colour	Silver
Customer Reviews	4.3 out of 5 stars 197 Reviews
Display Type	LED
Item Dimensions L x W x H	14L x 5.6W x 11.8H centimeters
Item Weight	400 Grams
Item weight	400 Grams
Manufacturer	Retekess
Material	Zinc Alloy
Material Type	Zinc Alloy
Model	F9501D
Number of Items	1
Part Number	FAUF9501D
Product dimensions	14L x 5.6W x 11.8H centimeters
UPC	714559964682
Voltage	12 Volts

Reviews

D**.

Excellent keypad!

These are a great improvement on earlier models made by the same company in China. LED backlit characters are very clear at night. Everything about it is good. Fairly easy to program. Only suggestion is if the beep is too loud, put some tape over the beeper hole at the back. I use a small price of foam tape to quieten it.

7.03.2025

E**R

Bien

16.07.2025

T**R

Easy to program and install

Simple except that bottom screw is difficult to get in. Haven't tried the RFID but pin code works great

8.06.2026

M**.

Sólo se necesita una política de certeza en la logística en paso final

Es un dispositivo previamente seleccionado y agregado a ingeniería de control

15.07.2022

E**C

Good purchase

Solid device. Easy to program. Supplied with a number of compact key tags that take up little space on the keyring. Connecting it was a bit of a puzzle; it didn't work at first, but after a factory reset, everything works perfectly now.

15.08.2026

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Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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TrustScore 4.5 | 7,300+ reviews

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Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

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