SYBO Commercial Grade Stainless Steel 10 Liters 60 Cups Coffee Maker and Hot Water Heater Urn Pot for Catering and Restaurants (10 Liter)

Se siente de buena calidad , a trabajado 15 días y todo bien

I had the previous model in the kitchen at my Bed and Breakfast for 3 years and had to replace it because it started leaking. In fairness, it's almost always on, so it gets a lot of use. I use it exclusively for hot water (for tea, ramen, cocoa, cooking, cleaning, etc). Anyway, I went to my orders to find it and re-order and the new one arrived yesterday. 1.) the filter will splash water back out at you now. It's shallower and the mesh is finer, so you have to pour water in slower. Tiring when you're holding up a full pitcher, and it slows me down significantly. 2.) On the subject of slowing me down, the water level window is also a loser. It takes a little time to even begin to react to new water added (and I'm not even sure how they accomplished this defiance of the physics of water levels). If I'm not SLOW and CAREFUL I'll accidentally overfill it because the water level in the window takes like 20 seconds to accurately reflect the water level in the tank. Again, not ideal for a busy kitchen. 3.) The lid is now flimsier and the connection is tighter, so it's more difficult to get into place and less likely to survive any accidents in the process I am NOT impressed by the re-design. This item is no longer for a busy kitchen. It's maybe for a hobbyist who doesn't need it very often. It's definitely not the workhorse the old one was. I'll be looking for something else immediately and I'm bummed I lost money on this and still have to use it until I can afford another one. CERTAINLY not for catering or larger commercial applications.

We used it once so far to make coffee for a crowd. The brew process was easy. We measured whole beans based on the ratios in the manual and the flavor and strength worked out well (I wasn’t sure if it would be weak compared to measuring ground coffee). We plan to use it for a monthly gathering. After the one brew, which was kept on and hot for maybe 5-6 hours… there was discoloration and rust-looking residue at the bottom. I wasn’t able to scrub it away when I cleaned up. But now 1 month later, I can scratch it off with my fingernail and I think it was just some charred coffee, not rust. good! The tap definitely drips a little after each time you pour a cup. Not ideal but we just leave a paper towel under it to catch it. And the spout is nearly an inch above the bottom of the container, so there’s a quite large amount of coffee left when it stops pouring. We need to tip the urn to get it out. Despite all this, I’m happy with the product

This is a great 50 cup coffee urn. It has been used for 6 months since being purchased at the end of April 2026 and has functioned well. I contacted customer service concerning a problem with proper function of the urn. They responded in a timely fashion, helped with diagnosing the problem, and resolved everything quickly. Great customer service!

This coffee maker is used every day in an outreach centre. It looks well made