Question 1

If my flat iron is broken or dosen't work, can I return it for free?

Accepted Answer

All VANESSA professional titanium flat iron hair straightener offers a 100-day money-back guarantee and a 18-month warranty." I saw this on the website and purchased it, after using this flat iron for a month, I finally understood why the seller is so confident about his product. Awesome product, better than my GHD and CHI.

Question 2

The courier threw the package to me rudely. after i opened it, the flat iron had been broken. what should i do?

Accepted Answer

You can contact the seller via the Buyer Center or Customer Service Email to get a new one! They are very welcoming, helpful and friendly, the best after-sales service I have experienced.

Question 3

What's the max temperature of this titanium flat iron?

Accepted Answer

Hi, the max temperature of this titanium flat iron is 450℉.

Question 4

Has anyone had damage to fine hair / color treated with this flat iron?

Accepted Answer

Hi, We are attracted to your question and sincerely hope to help you. The following information may be helpful to you, if you still have any questions, please contact us, VANESSA will ensure that any user's problems are solved.( Email: support@vanessa.ltd )
"How To Straighten Your Hair Without Damage"
1) choose VANESSA hair straightener which produces negative ions and don’t require as much heat. And the titanium plate is best for all hair types, but works best for color treated, damaged or brittle strands. 
2) A heat protector is a must! We recommended MoroccanOil. For fine hair, use MoroccanOil Light.
3) Make sure the temperature is right for your hair. This is a big one!!! Your hair should only be ironed at a low setting, below 300 degrees, as it is fine and damaged (the same goes for chemically treated hair). Normal hair can be ironed at 300-380 and thick, coarse or extra curly hair at 350-400. Start at a lower level and increase as needed.

ASIN	B08735PR2V
ASIN	B08735PR2V
Best Sellers Rank	#483,735 in Beauty ( See Top 100 in Beauty ) #2,273 in Hair Straighteners
Brand	VANESSA PRO
Country of Origin	USA
Country of Origin	USA
Date First Available	14 October 2019
Hair Type	All
Heater Surface Material Type	Titanium
Item Dimensions L x W	12.7L x 4.9W Centimeters
Item Dimensions LxWxH	33.4 x 4.9 x 4.9 Centimeters
Item Shape	Flat
Item Weight	12 Ounces
Item Weight	340 g
Item model number	LM-115
Manufacturer	VANESSA P
Manufacturer	VANESSA P
Manufacturer Part Number	LM-115
Material	Ceramic, Titanium
Max Temperature Setting	450 Degrees Fahrenheit
Model number	LM-115
Net Quantity	1.00 Count
Number of Items	1
Power Source	Corded Electric
Product Benefits	Smoothening
Product Dimensions	33.4 x 4.9 x 4.9 cm; 340.19 g
Resulting Hair Type	Straight
Size	Large
UPC	782924144274 755752119806 765157732104 755752119059 782924144267
Unit Count	1.00 Count

VANESSA PRO Vanessa Flat Iron For Hair Titanium Plates, Professional Flat Iron Hair Straightener, Hair Flat Iron And Curler In One

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