Supreme Plus Alkaline+Copper RO Water Purifier | RO+UV+UF+Alk +Cu+TDSControl+UV LED Tank|Advanced ROTech for Sabse Shudh Paani | Auto Flush | 8L| 20LPH | Ideal for Borewell/Tanker/Municipal Water

Very happy with the purchase. The installation was done on time without any hassle. The service person, Harjeet Singh, was professional, well-behaved, and explained everything clearly. Great experience overall!

Excellent Product and good after sales service. Taste of water is sweet.

Nice product and worthy

I have been using Kent Pearl for 5 years and the frame got quite weak and bad looking and it was giving problems every other month, so I decided to exchange it for a new Supreme Plus model. I purchased and got this product delivered on 2nd Oct. Then the nightmare began. Installation engineer called on 3rd Oct and demanded that I get a separate sediment filter installed from them costing ₹1200. Now, since I had previously owned Kent I already have that sediment filter and so I refused to purchase the entire unit and asked him to just change the cartridge of the filter. He blatantly refused and denied the installation for me. I told him I'll talk to customer care and in his words "Jisse baat krna hai krlo, Pranav Enterprises Latur naam batana". After this I called customer care and they created a complaint for this on 3rd Oct and assured me that installation will be done on the same day. So I waited. It's 4th Oct now and I hadn't been contacted by any service personnel from Kent like they had promised. I again called customer care and explained everything to him and he connected me with the Area Service Manager. ASM again assured me that they'll change/reassign the technician and the product installation will happen on 4th at any cost. So, I waited for this day as well and again nothing happened and nobody contacted me. Then it's 5th Oct. I again dialed customer care at 11 in the morning, explained the whole story again and she again connected me with some guy named Kalim Khan(maybe ASM, but not sure). This day they told me that installation will happen in the next 2 hours and not to worry. It's 6th Oct today and nobody's contacted me or I haven't received any communication regarding the same. I tried calling the guy whom I was connected with yesterday and he isn't answering his phone. All of this for mere ₹1200 which probably I would have complied with had they been a bit graceful. Initial rudeness and then complete denial of service has put me off, the existing customer of Kent. This is my worst service experience ever with any brand. I myself have ordered 5 kent units for other family members but I will hesitate going forward.

No concerns after 4 months of usage. The TDS level can be adjusted with some efforts as required. Installation was quick and easy. I regret not purchasing this earlier. Totally value for money! The best filter in this price range. There may be some minor noises for few seconds, other than that it's quiet.

Kent is good company, product is so good

Good product let's see results installed 2 day

Very good product.