EcoTank ET-3850 A4 Multifunction Air Print Wi-Fi Ink Tank Printer with Duplex and ADF, Up To 3 Years Of Ink Included

My old HP Multi-function printer was ruined during a house move so I was looking for a quality replacement. I have alway bought HP as I like the software and quality of the kit but was fed up with the cost of the ink and print head cleaning. After much research, I saw the Epson ink tank printers scoring highly in a number of independent reviews. It seemed to me that the initial cost of the machine was off-set by the low cost of ink over the long-term. The features of the ET3850 were exactly what I was looking for; quality printing (including auto-duplex), scanning and wifi printing from mobile devices. It was easy to set up and the ink filling process was easy and spill-free using the foolproof fittings which differed for each colour to avoid mistakes. Connecting it to my wifi network was also easy although it did take a little time to update its firmware early in the process. I have 2 minor niggles when comparing it with the various HP models I’ve owned: 1) the software is not as user friendly or as comprehensive, but it works, 2) pressing the off button does not switch the machine off, you have to then use the menu buttons to change an option and then confirm with the ok button before it switches off. Although some might find this a benefit, I find it annoying that I have to press 3 different buttons to switch it off. On the plus side, as well as good quality printing, the machine seems to be able to print decent quality when started up even when it hasn’t been used for a while. I found that the HPs often required head cleaning and test printing which wasted paper, time and expensive ink! So far, I haven’t had to do this at all. Overall, I think this model is good value when looked at over a two or three year period and hope it last much longer than that. Having owned and used it for a few months now, I would buy it again.

Build Quality The EcoTank ET-3850 feels pretty well-built. The automatic document feeder on top is probably the only part that isn't sturdy and feels a bit thin and flimsy, and it squeaks when moved. The design is fairly user-friendly, as it allows easy access to the ink tanks and paper jams. Be warned though that the scanner’s lid doesn’t have a dampener, so it'll slam shut if you don’t raise it slowly and make sure it’s in the locked position. Ink The Epson ET-3850 has four refillable ink tanks that yield a large number of prints, meaning it is a perfect choice for high printing volumes. It's easy to see the ink levels from the front of the printer. However, it is important to keep an eye on the ink levels as letting the ink levels run too low or emptying the tank can introduce air bubbles into the print tubes and damage the printer. Print Quality Print quality is pin sharp for black and white documents. Coloured is still good, although not as impressive as the black and white due to some graininess. It is still head and shoulders above a previous all-in-one printer I had. App Features The Epson Smart Panel app is very useful to have. It allows you to print, copy, scan (You can scan with both the scanner on the printer itself and scan something from your phone's camera). You can also carry out most maintenance tasks from the app, including nozzle checking and print head cleaning. Overall I considered several printers, including a Canon Pixma model, but decided with the ET-3850 in the end - while both offered outstanding page yields and low costs per print, the Epson was both faster at printing and produced higher-quality scans.

Prints have developed track lines indented in the centre of every A4 printout. To be clear there's no ink in the wrong place it's a visible depression caused by the centre roller on the printout. there's no way to manually alter it and for an expensive printer it's not acceptable, I'm embarrassed to send documents out looking like this. I contacted Epson costumer support who gave me instructions to clean the printer, I'd already done this multiple times, but did it again anyway. I told them it didn't work and confirmed all my settings + genuine ink & correct paper quality. They messaged again instructing me how to clean the printer, I've replied again telling them there is no fault with the ink, it's a fault with the roller. This has been going on since April as they take around 10 -14 days to reply. In addition the 'normal' default print ink pigment quality is pale, if you want rich colour on anything you have to manually select 'high' print quality for each individual print. I bought this printer to upgrade from my old one with more economical ink tanks and double sided printing, I didn't realise I would be sacrificing quality to achieve this. If I could go back in time I would not buy it, its not worth the money.

I bought this to replace a previous Epsom Eco-Tank printer that died on me and I wanted one with a document feeder. It arrived on time. I did struggle with setting it up and watched a you-tube video for guidance. I got so far and then it would allow me to go no further. As it started printing I thought there was nothing more to do but I noticed my computer was disconnecting from the internet continually. The installation process, as if by magic, started again and completed the process and the disconnection issues stopped. At the moment it is still printing wirelessly without problems but from my experience of wireless printers they usually stop printing wirelessly and you have to attach a cable. Print quality is fine. It's a bit slower than an old HP printer I keep as back up but the quality is OK for my purposes. The main benefit is that the ink lasts a long time and you don't have to change expensive cartridges regularly.

Installation Not too bad. There was a wifi issue that was a nightmare and had me resorting to a USB cable at one point, but this has been fixed in a recent firmware update and the printer works flawlessly. If you want to print borderless (eg full-page photos), you do need to install on a perfectly flat surface to avoid the pages being fed through at a slight angle it seems, leaving some uneven white borders. Interface Quite straightforward, decent driver and software with plenty of presets or customisable. If you want photoshop etc to handle colour management, you can definitely do that. For general printing, the "automatic" colour management seems to work really well. Quality Honestly better than I was expecting. Buy some matte or gloss photo paper if you want rich colours and so on, it will handle it beautifully. Ink I have now printed over 900 pages, 2/3rd in colour of which numerous would've been full-colour photographs. That has used about 1/4 of the colour inks and under 1/8th of the supplied black ink in the bundle (there is one extra black bottle), so I think the claims of 6-7.5k pages per refill set (£41 from Epson, £25 on Amazon when I bought a spare set), is about right for more office-type use cases.

The Epson EcoTank ET‑3850 delivers excellent value overall. If your priority is low‑cost printing with the flexibility of scanning/copying and decent document output, this is a strong choice. The primary trade‑offs—slower colour speed and less refined photo/colour output—are acceptable for many home‑office use cases.I use the printer daily and it performs great.

Very little printing so far, but the quality looks excellent. The packaging was great, the ink-filling was flawless and with no mess at all, and the set up of the printer was simple with the app. HOWEVER... The app crashed every single time it came to installing the computer. I gave up after six attempts (and five deletions & reinstalls) and went to the Epson website to install from there. App now deleted, never to be used again. After four attempts with the process appearing to run smoothly but no printer driver actually being installed, I resorted to their technical support. After 45 minutes and more installations, they discovered that the printer cannot cope with multiple wifi signals. Oh, and it doesn't like MacBooks very much. Still, we got there, I said 'Thank you' and got down to printing. Or not. No double-sided option was available, and it would not print via USB cable. I then spent another hour with a different technician on yet more installations (!!!) until we were able to obtain a 2-sided print option. They also managed to resolve the USB cable option BUT at the expense of wifi connection. So, I paid £350 for a wifi printer that will not print via wifi! Essentially, it's a good printer, but DON'T buy this if: 1. You have more than one wifi signal in your home. 2. You have an old home with thick walls that require a wifi booster. Nope. No can do. Epson cannot cope with that! 3. You use a MacBook. 4. You like the option of wifi AND USB connection. It's one or the other. It's been a complete ballache, I've lost most of my day with the set-up and subsequent problems, and I shall never, ever buy Epson again, but at least the pages of text I printed look good.

First time I have ventured into printing with refillable ink and I must say I am very impressed. I have had many Epson printers all with cartridges. I have always bought compatible ones and have constantly dodged warnings, naggings and refusing to print because of it, and they never lasted that long anyway. This is a game changer. The reservoir is huge compared to the cartridges offering up to 72 cartridges worth (they say) of ink. And you get this included with your order. Even when pricing original Epson ink it will work out cheaper and no nagging. Plus, you are doing your bit for the environment and giving the manufacturer all the money to invest. True the printer is a lot dearer but will work out just as cheap or cheaper if you are keeping it for the duration. The actual filling with ink is a doddle. The bottles have been ingeniously designed from the ground up to fit each tank individually. They don’t spill and the ink stops flowing when enough ink is in the tank. I was a bit apprehensive about doing this initially but it’s easy and not messy in the slightest. Epson have put a lot of effort into setting up their EcoTank models. You can install it perfectly and easily from new by downloading the setup APP to your smartphone. This communicates with the printer from the outset and expertly guides you through the whole initial set up process with pictures and confirmations at each stage. Leaving you with an initialised product ready for connection to your computer. This to is easy as it links itself to a specific setup page just for the model and does all the work for you just by responding to the questions. Mine was a Windows 11 installation. Very clever and very simple. It all takes a bit of time but patience is a virtue. The new software is good too. One example is organising scans from the scanner. The software is intuitive. Organising pages is easy and it can even intelligently rotate pages. This more or less does away with spending a lot more on double sided scanning as there is so little effort in just popping the pages back on the ADF knowing there is minimal effort needed for sorting. It takes up a small footprint for the amount it does. It is relatively light as well. It does feel a little plasticky but I don’t think so much so that it will fall apart. It just appears functional and is. The screen is small and is not touch meaning you have to keep pressing buttons and then okaying. Shame I would have loved the touch screen so much better. Also, when you lift the scanner unit it only holds in place when you force it upward so that it locks. I found this nerve racking as I thought it might break, I am sure this could be better manufactured. I will not be printing photos on it. For me it is meant for office type documents and they have all printed really well so far. It prints double sided also. I am more than happy to give anything I print to anyone who I believe should find it much more than acceptable. I do use decent paper. Perhaps the only down side is it seems to be a little slow in everything it does. Don’t get me wrong in no way a deal breaker for me but if you were in the office and want everything at speed then perhaps another model may better suit. I note some people are reporting a WiFi issue mine worked straight away although I cannot know yet whether this will come to haunt me. But there is the 5 year warranty which Epson are currently offering on their EcoTank models. Overall, I am extremely pleased so far. Far better than my Epson’s of old in terms of hardware, ink printing and software. A great upgrade. At this stage I am glad I bought it. My major gripe was Amazon reducing the price 2 days after I bought it.

... gerne wieder und habe das Gerrät immer noch und läuft ohne Klagen. Benutze es ca. 1 x im Monat

Très bonne qualité d'impression tant sur du papier ordinaire ou du papier glacé photo. Il faut juste s'assurer de bien régler les paramètres. Le recto verso fonctionne bien avec un temps de séchage entre les couches. Le scanner n'est pas très rapide mais très correct. Le logiciel de scan ne permet pas de réglages avancés mais il fait le travail. Fonction copie autonome bien pratique et plus vite disponible qu'une imprimante laser.

Attention produit venant d'angleterre et est livré avec cordon d'alimentation anglais Prevoir un autre cable ou un adaptateur

The setup is really clunky, Epson really should able to do better. They recommend downloading an App which I wouldn't bother doing again. My Mac found the printer straight away, the Epson software couldn't detect the printer, then couldn't, then could. Besides this annoyance the printer is excellent, performs really well. Ink refill is seamless and no mess.

bon produit mais livré avec une prise électrique au format anglais me contraignant à en acheter une au format français. Les obligations des vendeurs sur Amazon ne semblent pas être respectées. Dommage.