My tool squeaks when rolling. Is this normal?

Mine makes almost no noise and spins very freely. I would say it's not normal... maybe something wrong with internal bearings???

Is this product suppose to come with a carrying case? For some reason, I believe on her website it had a black string pouch.

I just ordered mine from Amazon and it did not come with a black string pouch , just the box, so i keep mine in there.. I am seeing results after only approx a month and I love it

How long is one session (minutes) and when do you see results?

Not a good product. When it fall out of my hands the tips came off.

Is this a verified Nurse Jamie product or a replica?

I believe it is Nurse Jamie's product, it's the same as the one on her website.

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Nurse Jamie Uplift Facial Massaging Beauty Roller - Facial Massager with 24 Stones for Sculpting, Firming & Reducing Puffiness

Product ID: 37334608

Details

Brand
Nurse Jamie
Item Weight
4 ounces
Material
Metal
Power Source
Manual
Use for
Neck

👜Lightweight & travel-friendly design

💎24 hexagon stones for multi-angle sculpting

❄️Naturally cooling, no batteries needed

399.16 DT

Duties & taxes included

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Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💆‍♀️ Roll, Refresh, Repeat: Sculpt Your Glow Like a Beauty Insider

BOOST YOUR GLOW - Enhances serum and moisturizer absorption for maximum skincare impact.
CHILL REFRESH - Naturally cooling metal surface soothes skin instantly—no charging, no fuss.
CELEBRITY TRUSTED - From Nurse Jamie’s spa to your routine—professional-grade results at home.
SCULPT LIKE A PRO - 24 precision stones deliver rhythmic, multi-angle rolling for a defined, contoured look.
ON THE GO RADIANCE - Compact, lightweight, and travel-ready for effortless beauty anywhere.

The Nurse Jamie Uplift Facial Massaging Beauty Roller features 24 hexagon-shaped metal stones designed for multi-angle rolling that sculpts and firms skin while reducing puffiness. Its naturally cooling effect refreshes tired skin without batteries or charging. Lightweight and portable, it boosts the absorption of skincare products, making it a professional-grade tool favored by beauty experts for daily anti-aging and contouring benefits.

Specifications

ASIN	B01M9IJ3QV
ASIN	B01M9IJ3QV
Best Sellers Rank	#93,363 in Beauty & Personal Care ( See Top 100 in Beauty & Personal Care ) #104 in Facial Rollers
Brand Name	Nurse Jamie
Color	Purple
Customer Reviews	4.3 4.3 out of 5 stars (753)
Form Factor	roller
Global Trade Identification Number	00856517005362
Item Dimensions L x W x H	0.75"L x 0.75"W x 7.5"H
Item Nype Name	Massaging Roller
Item Weight	4 ounces
Item model number	NJBD5362
Manufacturer	Nurse Jamie
Manufacturer	Nurse Jamie
Manufacturer Part Number	NJBD5362
Massage Therapy Technique	Rolling
Massager Form	Massage Roller
Material Type	Metal
Model Name	2111714
Model Number	NJBD5362
Other Special Features of the Product	Massages the face and body and helps improve the appearance of skin tone for a more renewed, youthful-looking you!
Power Source	Manual
Product Benefits	Massages the face and body and helps improve the appearance of skin tone for a more renewed, youthful-looking you!
Product Dimensions	7.25 x 0.75 x 0.75 inches; 4 ounces
Product Grade	For General Use
Specific Uses For Product	Massage each desired area for 30-45 seconds. Use daily for optimum results. Promotes anti-aging.
Style Name	Modern
Target Use Body Part	Neck
UPC	856517005362
UPC	856517005362
Unit Count	1 Count
Water Resistance Level	Not Water Resistant

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Best international shipping I've ever tried. Worth every penny!

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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399.16 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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Received my product in pristine condition. Great service overall.

1 month ago

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