US adaptor for the Drinkwell water fountain

Thank you for your question, Linda! This replacement pump will also include the power adapter as well, and is designed for use with US/Canadian power outlets.

I have a drinkwell platinum. Mine still works but it on flows at a trickle. Whats wrong with it?

1) I would make sure the flow control handle is all the way to the right for maximum flow. 2) I would clean the strainer in front of the pump inlet. 3) I would disassemble and clean the pump to make sure the pump inlet is clean from cat hair and other dirty particles. If the flow is still a trickle, there could be something wrong with the pump itself, in which case it needs replacement. I have attached the youtube address to a short video showing how to clean the unit. https://www.youtube.com/watch?v=_F0Z1LxXbH8

I need the adaptor for drinkwell platinum. can i get it by buying this pump?

Go on Amazon and go to the area they sell the Drinkwell Platinum. You can find the number of replacement parts, where the sell it on their site. I needed the pump for the Drinkwell, and they had it. That is what I needed. Bough it, replaced the bad pump, and it is still working. This was a couple of months ago. Hope I was able to help.

can I buy a replacement debris trap, the one that fits around the neck of the pump?

Thank you for this question! The part number for the pre-filters that are placed around the pump are PAC00-13110.

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PetSafe Drinkwell Platinum Dog and Cat Water Fountain Replacement Pump

Product ID: 377536764

Details

Brand
PetSafe
Colour
Black
Material
Plastic
Product dimensions
8.6L x 13.5W x
Style
Submersible

🔌12V Corded Power

🤫Whisper-Quiet Submersible Pump

🧼Easy to Clean & Maintain

270.61 DT

Duties & taxes included

In stock

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Description

💧 Keep your pet’s hydration flowing—quietly, reliably, effortlessly.

BACKUP READY - Keep one on hand as a reliable backup pump during maintenance—never leave your pet thirsty.
QUIET HYDRATION - Submersible design ensures whisper-quiet operation—your pet stays refreshed without the noise.
EXTENDED PUMP LIFE - Simple bi-weekly cleaning routine maximizes durability and performance.
SEAMLESS COMPATIBILITY - Perfectly fits PetSafe Drinkwell Platinum fountains for hassle-free replacement.
TRUSTED BRAND ASSURANCE - Backed by nearly 30 years of PetSafe innovation and U.S.-based expert customer care.

The PetSafe Drinkwell Platinum Replacement Pump is a 12V submersible pump designed exclusively for PetSafe Drinkwell Platinum fountains. It offers quiet operation, a 5.5 ft cord for flexible placement, and easy maintenance to extend pump life. Ideal as a replacement or backup, it ensures your pet’s water fountain runs smoothly, supported by PetSafe’s trusted 30-year legacy and dedicated U.S.-based customer service.

Specifications

ASIN	B076Z9J7NT
Best Sellers Rank	#38,790 in Pet Supplies ( See Top 100 in Pet Supplies ) #47 in Dog Fountains
Brand	PetSafe
Brand Name	PetSafe
Color	Black
Colour	Black
Customer Reviews	4.6 out of 5 stars 5,699 Reviews
Global Trade Identification Number	00729849132047
Item Dimensions L x W x H	8.6L x 13.5W x 6.2H centimeters
Item Highlight	Submersible Pump for Quiet Operation, Compatible with Drinkwell Platinum and Platinum LED Fountains
Item Type Name	PetSafe Replacement Pump
Item Weight	299 Grams
Manufacturer	Radio Systems Corporation
Manufacturer Part Number	PAC00-13204
Material	Plastic
Material Type	Plastic
Model Number	PL1700B plastic
Number of Items	1
Number of Packs	1
Power Source	Corded Electric
Power source	Corded Electric
Product Style	Submersible
Product dimensions	8.6L x 13.5W x 6.2H centimeters
Specific Uses For Product	Home pet care, Long-term use
Style	Submersible
UPC	729849132047
Unit Count	1 Count
Voltage	12 Volts

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TrustScore 4.5 | 7,300+ reviews

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

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270.61 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

View all Trustpilot reviews