A major complaint re foam matresses is they don't "inflate"/expand to full size. Can it be returned if it doesn't expand? How is that done? $ back?

Unfortunately that is exactly what happened here. I actually gave it 5 days open to the air, and turned the AC in my home up to 78F while I was gone over the weekend. The manufacturing date was February and I received this the end of May. It’s not expanded all the way around but specifically the right half is maybe only 2/3 expanded, so there’s a good 4 inch plus valley. Very disappointing. However. Props to Amazon. I called and within minutes they refunded my purchase. It’s up to me to remove the mattress from my home once I find a new one but I’m pleased that Amazon did what they could to make it right.

What size are the pillows that the mattres come with?

For me, male, 205lbs, 6 foot, this pillow was very shallow and useless. The Pillow is std size.

I did not receive two free pillows in the packaging. I received just the mattress. How do I get the two free pillows if they were not included?

Mine were wrapped with the mattress, under it when you unroll the mattress. But the pillows are super uncomfortable for me, I’ll never use them. Hard as rocks But I don’t even care, the mattress I perfect for me! So comfortable, I love it.

Thank you for your question! This is not the Nectar Premier mattress, it is the Nectar mattress.

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Nectar Premier Copper 14" King Mattress, Medium Firm Gel Memory Foam

Product ID: 388620935

Details

Brand
Nectar
Cover Material
Gel and Fiber
Fill Material
Gel Memory
Item Firmness Description
Medium Firm
Item Weight
102 pounds
Number of Layers
5

❄️Triple-action cooling tech

🛏️14" 5-layer gel memory foam

🛡️365-night trial + forever warranty

Description

🛌 Sleep smarter, cooler, and worry-free—your forever mattress awaits!

YEAR LONG SLEEP CONFIDENCE - Experience unmatched comfort risk-free with a 365-night home trial that lets you test your perfect sleep through every season.
ADVANCED COOLING INNOVATION - Stay cool all night with triple-action cooling technology featuring copper-infused fibers and ActiveCool HD phase change material that adapts to your body temperature.
CERTIFIED SAFE SUSTAINABLE - Sleep soundly on OEKO-TEX STANDARD 100 certified materials, free from harmful substances and crafted with CertiPUR-US® certified foams.
DURABILITY THAT LASTS FOREVER - Invest in a mattress backed by the industry’s longest forever warranty, ensuring your sleep investment is protected for life.
ERGONOMIC MEDIUM FIRM SUPPORT - Enjoy balanced 6.5/10 firmness that contours to your body’s curves, providing therapeutic pressure relief for all sleep positions.

The Nectar Premier Copper 14" King Mattress combines 5 layers of gel memory foam with cutting-edge triple-action cooling technology, including copper-infused fibers and phase change materials, to deliver medium-firm support and temperature regulation. Certified safe and eco-friendly, it offers a 365-night trial and an industry-leading forever warranty, making it a smart, long-term sleep investment for discerning professionals.

Specifications

ASIN	B09JZY9PG4
Additional Features	365 Night Trial, Back Pain Relief, Breathable and Cool, Low Motion Transfer, Pressure Relief
Age Range Description	Adult
Best Sellers Rank	#1,323,336 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #1,723 in Mattresses
Brand Name	Nectar
Color	White
Construction Type	Gel Memory Foam
Cover Material	Gel and Copper-Infused Fiber
Customer Reviews	3.8 3.8 out of 5 stars (586)
Fill Material	Gel Memory Foam
Included Components	Mattress
Item Depth	14 inches
Item Dimensions	80 x 76 x 14 inches
Item Dimensions L x W x Thickness	80"L x 76"W x 14"Th
Item Firmness Description	Medium Firm
Item Highlight	Cooling Comfort and Contouring Pressure Relief, Mattress-in-a-Box, 365-Night Trial & Forever Warranty
Item Thickness	14 inches
Item Type Name	Bed Mattress Conventional
Item Weight	102 pounds
Manufacturer	Nectar
Manufacturer Part Number	ncregmattress-s:king
Manufacturer Warranty Description	Lifetime warranty.
Material Type	Gel Memory Foam, Memory Foam
Mattress Comfort Layer Material	Comfort Foam, Gel Memory Foam
Model Name	Nectar Mattress
Model Number	ncregmattress-s:king
Number of Items	1
Number of Layers	5
Product Benefits	CertiPUR-US® Certified, Low Motion Transfer, Medium Firm & Supportive, Pressure Relief, Simple to Set Up
Product Care Instructions	Do not remove cover or dry clean; use a mattress protector
Set Name	Mattress Sizes
Shape	Rectangular
Size	King
Style Name	Nectar Premier Copper
UPC	850008309946
Unit Count	1 Count
Weight Capacity Maximum	800 pounds
top-style	Gel Top

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