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Q: I have two of these and absolutely love them. Unfortunately I’ve lost all of the rubber tips . Anyone know where I can get replacements?

You can get a hold of Gonovate by sending them a message thru Amazon and they should be able to send you some more of the tips. I have had them send me some a couple times already since they are no where to be found to buy extras. Just send them a message and wait for them to reply back to you and they should be happy to help you out.

Q: Does the g11 have rubber ear tips like the g8? they both seem the same except for this. i have sensitive ears, need a soft tip. which should i buy?

G11 has rubber tips. The best ive bought yet ive had about 6 of these because i accodently left them in my pocket and wash them. And boy do they make time fly.

Q: it keeps disconnecting own its own. i hit the power it says on battery high, div connected...then nothing then i have to do it all over again?

Could be a manufacturer error...maybe u should send it back and exchange it. Or try to hook it up to another devise and see if it does the same thing with that too. U arent getting to far away from the devise r u? Other than that im not sure what the problem could be orher then faulty earbud.

Q: The sound quality is excellent but while watching video the sound on my earbud does not sync with lip movement. Is there a fix for this?

this is software problem with the player, do a software update and it will fix itself

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Description

🎶 Stay Connected, Stay Discreet!

ALL DAY LISTENING - Enjoy up to 6 hours of uninterrupted audio bliss, perfect for your busy lifestyle.
DUAL CONNECTIVITY - Connect to two devices simultaneously and never miss a call, no matter which phone you grab.
EFFORTLESS CHARGING - Say goodbye to tangled cords with our innovative magnetic inductive charging technology.
UNMATCHED DISCRETION - Experience the freedom of a virtually invisible earbud that fits snugly and comfortably.
SECURE COMFORTABLE FIT - Designed to conform to your ear, ensuring a lightweight feel that you can wear all day.

The G11 Bluetooth Earpiece is the ultimate solution for on-the-go professionals seeking a discreet audio experience. With its compact design, magnetic charging, and impressive 6-hour playtime, this single earbud is perfect for multitasking and staying connected without the hassle of wires.

Specifications

Control Method	Remote
Control Type	Media Control
Unit Count	1 Count
Item Weight	4.54 g
Wireless Technology	Bluetooth
Connectivity Technology	Wireless, Bluetooth 4.1
Headphone Jack	USB
Impedance	4 Ohm
Noise Control	Active Noise Cancellation
Headphone Folding Features	In Ear
Earpiece Shape	Rounded tip
Headphones Ear Placement	In Ear
Style Name	Minimalist
Theme	Communication
Color	Beige
Battery Average Life	6 Hours
Battery Charge Time	1.5 Hour
Is Electric	Yes
Antenna Location	Calling
Compatible Devices	Smartphones, Samsung Galaxy
Cable Features	Without Cable
Additional Features	Microphone, USB connectivity, wireless
Enclosure Material	碳酸酯 (PC)
Specific Uses For Product	Home

Have a Question? See What Others Asked

I have two of these and absolutely love them. Unfortunately I’ve lost all of the rubber tips . Anyone know where I can get replacements?

Does the g11 have rubber ear tips like the g8? they both seem the same except for this. i have sensitive ears, need a soft tip. which should i buy?

it keeps disconnecting own its own. i hit the power it says on battery high, div connected...then nothing then i have to do it all over again?

The sound quality is excellent but while watching video the sound on my earbud does not sync with lip movement. Is there a fix for this?

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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