My fan or light isn’t turning on. I’ve changed the remote batteries

Have you checked it’s not been switched off at the light switch? Also how does it respond with the FanLamp Pro app

How far down from the ceiling is this fan?

Standard height.. every other function works with the remote , but the pairing with Bluetooth app doesn’t work

Does this work with the Home Assistant system?

Alexa yes so I assume it's compatible with others

you turn the fan off with Alexa, if so how?

Our smart fan will be connected to Alexa as 2 separate devices, one device is the light, the other is the fan, so you need to rename the devices, for example, name light as "chanfok light", name the fan as " chanfok fan". There's no control page for the fan, But you can still control the fan by voice. just say "Alexa, turn on/off the chanfok fan." "Alexa, set the chanfok fan to speed 6." That will work.

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CHANFOK Ceiling Fan with Remote Control Flush Mount Modern Indoor 19.7" LED Dimmable Low Profile Ceiling Fans,Smart 3 Light Color Change and 6 speeds [Energy Class A++]

Product ID: 411354932

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Details

Brand
CHANFOK
Colour
Black
Material
Plastic
Style
Modern
Light fixture form
Close to

💡3 color temps (2700K-6500K)

📱App & remote control

🌬️6 fan speeds + reverse mode

Description

🌟 Elevate your space with smart breeze & light mastery!

WHISPER QUIET COMFORT - Energy-saving DC motor ensures powerful airflow without noise disruption
SEAMLESS SMART OPERATION - Control all functions effortlessly via remote or FanLamp Pro app
BREEZE CONTROL LIKE A PRO - 6-speed fan with reverse mode to keep you comfy year-round
INSTALL IN MINUTES RELAX FOR YEARS - Flush mount design with easy 5-step setup and reliable warranty
TAILORED AMBIANCE AT YOUR FINGERTIPS - Stepless dimming & 3 smart light colors for perfect mood setting

The CHANFOK Ceiling Fan combines modern low-profile design with smart technology, featuring 3 adjustable LED color temperatures, 6 fan speeds including reverse mode, and seamless control via remote or app. Its whisper-quiet DC motor ensures energy-efficient, noiseless operation, while easy installation and a dependable warranty make it a perfect upgrade for any contemporary indoor space.

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1635.40 DT

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Brand	CHANFOK
Model Number	Chanfok-2001
Colour	Black (Standard)
Product Dimensions	25.4 x 25.4 x 25.4 cm; 3.66 kg
Power / Wattage	72 watts
Voltage	220 Volts
Material	Plastic
Energy Efficiency Class	A+ to G
Special Features	Dimmable
Item Weight	3.66 kg

CHANFOK Ceiling Fan with Remote Control Flush Mount Modern Indoor 19.7" LED Dimmable Low Profile Ceiling Fans,Smart 3 Light Color Change and 6 speeds [Energy Class A++]

Details

Description

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