Question 1

I have used it seven times always following the instructions, but always get a Lo result.  Why?

Accepted Answer

Dear ,
The meaning of “LO” is that the test result is lower than the test range of the instrument. There are several aspects about the possibility of “Lo”：
1. Please check whether the test paper is out of date or wet.
2. Has the battery been used for a long time?
3. During the test, did you pinch your fingers hard?
We recommend that when collecting blood, push it from your finger near your palm to your finger for blood collection.
4. Do you collect blood only when the alcohol evaporates?
When taking blood, you need to wait for the alcohol to evaporate before performing a needle injection.
5. When using a test strip to collect blood, is it full at one time?
You can see if the white part of the test strip is full.
6. Did the test paper properly absorb the blood?
You need to place your finger on the top suction port of the test strip, not on the side. When the suction port turns red, a blood sample has been taken. (Not dripping onto the test strip)

If after this "LO" is still displayed, please contact us via Amazon directly,we will offer other solution to you.

Question 2

I bought the monitor but once reading instructions I see it reqs you to use a control solution1st  which I can't buy. Can you use a different solutio?

Accepted Answer

Hello,

We'd like to tell you that this product does not contain a control solution.
The control solution is a special liquid aim at testing if the test strip is OK or not.
However, we have already tested the strips right after the production, you don't have to test it again. 
You may skip that step and use the blood glucose meter directly,please don't worry about it.
Of course,if there is any problem when you use the glucomter,you can contact us via Amazon directly.
Best regards,

Question 3

I have taken multiple readings within seconds of each other and results vary by up to 1.0. Is this normal? I am washing my hands and using fresh lance

Accepted Answer

Yes it’s normal,best to stick with original reading,take readings at the same time every day because readings differ through out the day.If it’s of concern see your GP to get a test to see what difference it makes to your test reading.

Question 4

Can someone explain what codefree strip's mean ?

Accepted Answer

mean?
Meters with No Coding technology are available and automatically code to match the test strips – they cannot be miscoded! Meters with No Coding technology remove the worry of inaccurate results from a miscode, giving you one less thing to think about when managing your diabetes.

ASIN	B09TR7JCXH
Battery Cell Composition	Alkaline
Best Sellers Rank	691 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 1 in Blood Glucose Monitors
Brand Name	sinocare
Country of Origin	China
Customer Reviews	4.5 4.5 out of 5 stars (7,706)
Global Trade Identification Number	00810166323970
Included Components	User Manual
Manufacturer	sinocare
Model Name	Accu2 Kit-100
Model Number	100 kit
Number of Items	1
Number of Packs	1
Operating Time	10 Seconds
Part Number	UK-ACCU2-100Kit
Unit Count	1.0 count

sinocare Diabetes Testing Kit/Blood Sugar Monitor Safe-Accu2 /Blood Glucose Monitor with Light Warning, with Strips x 100 & Lancing Devices x 100 & Case for UK Diabetics -in mmol/L

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