Samsung Electronics Galaxy 4G LTE Xcover PRO Rugged (IP Rated) Unlocked| Dual Sim | US Version (2022 Model) |64GB | Black - SM-G715U

This is a great phone. I had no issues getting it connected to Verizon's network. I took the phone to a local Verizon store on May 1st 2022 (not a Verizon reseller) and the sales woman who helped me there was great. I saw other reviewers that said they had issues getting it connected to Verizon's network. The phone has 2 sim card slots one for CDMA and one for GSM. You need to make sure the Verizon sim card is in the appropriate sim slot in order to get the phone to connect. The GSM slot (AT&T's network) was actually easier to get to as it was on top, and we had to try both slots to figure out which one was the correct CDMA slot. If you are working with Verizon and the phone doesn't connect, make sure you try both sim slots.

I bought this refurbished, and it served me well for two years, then it locked up, and I have been unable to reset it. Great features: can hold TWO sim cards, and has a replaceable battery and hold a Huge SD card. You can't find these features in any Android, and you never could in an Aplle phone. Just wish it has lasted as long as my S5 - which lasted ten years.

If you are looking for a RUGGED phone, DO NOT buy this phone!! This is supposed to be a rugged phone as described on the listing. Unfortunately, even in an Otterbox case the phone screen shattered when it fell about 2.5 feet. After contacting Amazon, I was advised to go through Samsung, which I did. I was told, via telephone, that it was under warranty. We bought the phone in May 2022 and it's now September 2022; so, yes it is still under warranty. Unfortunately, Samsung determined they aren't honoring their warranty and wanted to charge me $157 to repair the phone. I refused to pay it because the phone is still under warranty, we have it in an OtterBox case, it is touted as a rugged phone with a Gorilla Glass screen and we're still paying for the phone. I requested to speak with a supervisor, was told one would return my call in 24 hours but that never happened. The phone was returned to me unrepaired. I have been a fan of Samsung phones for many years. I will NEVER buy ANY Samsung products ever again. Amazon should stop selling this phone as advertised because it is NOT RUGGED.

The phone is pretty good and it can take a hit. When it does fall it usually comes apart with the back and battery flying off. I highly doubt it's waterproof with how easily the back just looks off. For the price it's a descent phone. Good customization of the physical buttons and the fingerprint sensor works fast.

This is an industrial grade phone with a user replaceable battery and there may be some sacrifices in the features to achieve that level of durability. There appear to be 4 different versions of this phone in the US. The SM-G715A is ATT only and is currently listed on the ATT website as compatible. The SM-G715V is Verizon only. The SM-G715U is supposed to be unlocked but ATT does not currently list it as compatible on their website. It is supposed to work on Verizon. This might account for some of the problems that have been reported. It is also possible that the 3G shutdown last year caused problems for any phone, carrier or plan still using it. The SM-G715U1 is factory unlocked with no carrier specific bloatware on the one I received. I put a Page Plus Verizon MVNO SIM into it and it immediately started working with no trouble. ATT specifically lists the U1 model (but not the U) as compatible with ATT but I have not tried it. I ran the IMEI against the T-Mobile compatibility checker and it showed compatible but have not tried it. None of the Galaxy Xcover PRO models appear to be compatible with Spectrum Mobile available only to Spectrum internet customers. Although Spectrum advertises a BYOD option and runs on Verizon, they only accept a limit number of higher end phones and this isn't one of them. Bottom line seems to be if you want an XCover PRO that is compatible with most providers and carriers, get the U1 model but check with your cell provider first. You might have to pay a little extra for this one. If you only need Verizon or ATT you might save money with the carrier specific "V" or "A" versions or even the "U" version for Verizon. The factory box should be marked with the model and you can always check the "About Phone" option under "Settings" for the exact model if there are problems activating. Running the IMEI against the provider or carrier's website or contacting your provider and have them check it should also work but of course you have to have the phone in hand to do either one. When buying a phone off the internet, the option to return it if it doesn't work or is not as advertised is something to consider.

Great little phone that competes with phones 10x's the price. And the best part, I can still use my wired earphones IF I want or use bluetooth. I can change out the battery and I can expand the memory to a ridiculous capacity. I have no need for Dual Sim cards, but it's there to use IF I want. No need to buy a case as it is already integrated and water proof. It has all the perks that a flagship Samsung has EXCEPT the ability to charge by laying it on a charger. That is because the backing is rubber or plastic, not metal. If you are a Samsung person, try it. You won't regret it. If you're an Apple person.... IDK.

A quick summary to start: The phone itself is 4 stars. The lying about shipping and being available is a 1 star, thus the 3 star average (rounded up). I have this phone and have had it for years. The phone overall was great. Pros: - Durable (gets dropped a lot, even from height). It is in a case, but even so it has been dropped out of the case a couple times. I would say some of the falls it has had would've shattered any other phone. - The replacement battery is nice for when out-and-about and don't have an additional power bank on me. The extra battery is smaller than a power bank and easier to have on me. - The fingerprint reader is quick and responsive. - The speed and responsiveness overall is good. It even handles running multiple apps at a time well (either split screen or window in window). - Works good in the rain and with gloves. Cons: - Screen is barely visible in the daylight. Sometimes even in shady areas it is faint. - It is considered a business phone, so trying to get one through Verizon (or AT&T) is difficult to say the least. I had purchased this one as I finally dropped my current xCover Pro one time too many. It still works, but there is a loose connection now on the inside for the display and requires a clamp to keep the screen on. If the clamp is not in the exact place, it will not properly respond to any input. It cannot be fixed by the typical iFixIt shops because it is the 'active' version of the phone and there is no access (at least that is what the people at the iFixIt shops told me). I figured the price was right for a replacement and It stated I could get it the next day with Prime, so even better. So I order this one 2 days ago and it said it would be here yesterday. Then yesterday it said it would be today. Now it is saying Friday?!?!? Don't state that I can get something tomorrow or the next day if it is going to take 5+ days to get here (if not delayed even more). That is a cheap bait-and-switch tactic. Unfortunately I cannot cancel this order for some reason until after Friday, which means I am also out the money to get another replacement phone. Again, I would still recommend this phone to be used in rugged environments. As with any phone though, you should still use a case and screen protector. Rugged is only so rugged after all. I would not buy the phone from here unless your phone isn't currently broken and you don't need a quick replacement. If you can wait a week (or more) then sure, go ahead and order from here. This listing should not say that it can arrive next day as it does currently.

I bought this phone to use as a mini tablet and for that use it works great. Of course the phone had a generous discount. Because it was unlocked there were none of the nagging notices from a phone company to sign up. Cheap tablets cannot compare to a quality phone for performance.

Excellent condition. Easy to transfer data from old phone.

Battery is draining really fast even with mild usage and battery saving on

Perfect for what I need..the battery capacity sucks for modern everyday use though. My previous ancient CatS42 phone had better capacity

One of the last "decent" cell phones with removable/changeable battery. Phones that dies with the battery should be illegal (programmed obsolescence).