Why the remote control not operating properly or not responding at all?

Make sure there are no obstructions between the Bob and Brad foot massager and the remote itself. The foot massager remote controls use infrared (IR) technology, which means they need to be aimed directly at the device you want to control. If there is an obstruction between the remote and the foot massager you're trying to control, your commands will not work. - Bob and Brad Team

Why the foot massager painful?

Massaging your feet should feel good, or a little uncomfortable, but not painful. Start without the air pressure and increase the knead intensities of the Bob and Brad foot massager as you are getting used to it. Avoid massing your very sore spots. It’s always good to warm up your feet with light massage, letting blood flow to the area. You may want to use a small amount of moisturizer for the massage. The Bob and Brad foot massager is developed by physical therapists and intentionally built to improve patient recovery and for relaxation. we proudly offer our own 100% Satisfaction Guarantee on every Bob and Brad products. We want you to be completely satisfied with us. We are customers just like you. We know how hard it is to be heard when something you spent money on isn’t working out perfectly. Please reach out to us with any questions you may have and we will get back to you within 24 hours.

How to insert the stand accessory?

There are two holes here, there are two pints, put them in, and they will lock in, and you can't take it out unless you pull a little bit, but they'll stay in nicely.

It says up to size 12. the picture shows 12 from heal to toe. Is it size 12 shoe or 12 inch foot from heal to toe?

Thank you for the question. The size is us-12 shoe.

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BOB AND BRAD Foot Massager Machine with Heat, FSA Shiatsu Foot Massager for Plantar Fasciitis & Neuropathy with Kneading & Compression HSA Eligible, Cordless Remote Control, Gift for Family, Size 14

Product ID: 421595741

Details

Brand
BOB AND BRAD
Item Weight
3.4 kg
Material
Plastic
Power Source
Electric
Use for
Feet

🔥3-level soothing heat

🦶360° full-foot coverage

🎛️3 adjustable intensity modes

1467.93 DT

Duties & taxes included

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Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🦶🔥 Step into next-level foot luxury — don’t let tired feet hold you back!

HEAT THAT HEALS - Activate 3 customizable heat settings to melt away muscle tension and recharge tired feet after a long day.
TOTAL FOOT BLISS - Experience professional-grade shiatsu massage that covers every inch of your foot, including toes—because your feet deserve the full spa treatment.
FITS LIKE A GLOVE - Designed to accommodate up to men’s size 14 feet, ensuring everyone in your circle can indulge in ultimate relaxation.
EFFORTLESS CONTROL - Remote-operated with a 15-minute auto shut-off timer and removable washable sleeves for hygienic, hassle-free use.
TAILORED INTENSITY - Choose from 3 air compression levels to perfectly match your comfort and recovery needs, from gentle relief to deep tissue therapy.

The BOB AND BRAD 721 Foot Massager delivers a professional-grade shiatsu massage with full-foot coverage, including toes, enhanced by 3 heat settings and 3 adjustable air compression intensities. Designed for deep relaxation and relief from plantar fasciitis and neuropathy, it features a user-friendly remote control, 15-minute auto shut-off, and removable washable sleeves. Suitable for foot sizes up to US 14, this cordless massager is an ideal blend of therapeutic power and convenience for everyday foot care.

Specifications

ASIN	B09PY9RZDV
ASIN	B09PY9RZDV
Best Sellers Rank	#34,627 in Health & Household ( See Top 100 in Health & Household ) #39 in Electric Foot Massagers
Brand Name	BOB AND BRAD
Color	Light Grey
Customer Reviews	4.4 4.4 out of 5 stars (2,387)
Date First Available	January 7, 2022
Form Factor	Standalone Foot Massager
Item Dimensions L x W x H	6"L x 5"W x 7"H
Item Weight	3.4 kg
Item model number	721
Manufacturer	BOB AND BRAD
Manufacturer	BOB AND BRAD
Manufacturer Part Number	721
Massage Therapy Technique	Shiatsu
Massager Form	Foot Massager Machine
Material Type	Plastic
Model Name	721
Model Number	721
Number of Packs	1
Other Special Features of the Product	Auto Shut-Off, Heat, Remote Control, Timer, Waterproof
Power Source	Electric
Product Benefits	Fatigue Relief, Fits Most Foot Sizes, Human-Like 360° Massage, Warm Up Cold Feet, Washable and Easy to Clean
Product Dimensions	15.7 x 15 x 9.3 inches; 7.5 pounds
Product Grade	Home
Specific Uses For Product	After Work Unwinding, Deep Relaxation, Foot Warming, Pre-Sleep Relaxation, Soothing Tired Feet
Style Name	721 Pro (Premium Deep Tissue, Size 14, Gray)
Target Use Body Part	Feet
UPC	799513708540
Unit Count	1 Count
Water Resistance Level	Not Water Resistant

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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The product quality is outstanding. Exactly what I needed for my work.

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3 weeks ago

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1467.93 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

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