LONDON FOGNewcastle 4 Piece Set

Purchase this set of London Fog Luggage for my son. I know how picky my son's taste is but I thought I would take a chance. This set of Luggage is well made and was more on the masculine side. My son loved the set of London Fog Luggage and the Luggage was a keeper for him. If you are hesitating don't as London Fog is a Fabulous Brand name and I considered the price for this set of Luggage exceptional.

Well made

I seldom leave reviews, but feel compelled to this time as this product has several major flaws that are not apparent until it is used.The zippers are of poor quality and attached in such a way that they are easily snagged in baggage handling. They are not protected as they should be and were on my well used decades old Samsonite luggage. During it's first airplane trip the zipper snagged and of course was pulled apart leaving the contents exposed.The restrainer straps do little to keep contents in place. They are located too close to end of suit case and do not crisscross as in better products.The smallest bag, designed for under the seat storage, has what at first glance appears to be many useful pockets, but again the zippers are so poorly placed they don't open and close easily. Many of the pockets are so small and tight, they hold next to nothing. Not easy to use to hold those documents you need rapid access to like passport, boarding passes, wallets, cell phone etc. For it's size, it is relatively heavy because of all the material used to make useless pockets.On the positive side Amazon customer service was great and offered a resolution exceeding my expectations.

Love this set

The luggage set is very nice looking however it isn't as easy to maneuver them. The wheels want to go in the direction that they choose to go in not where we need to to go. The larger luggage with my items only weighed 21 pounds however it kept on wanting to tilt forward. I wasn't able to pull out the telescopic handle and drag it because it felt as if it was going to break. I had to drag the luggage through the leather/fabric handle that is attached.The under the seat was great but as I was observing the stitching I noticed a lot of imperfections but it is too late to return.