My sand doesn’t harden after 24 hours. I can still press it or scratch it with my finger. Why is this happening?

Humidity and temperature can increase the cure time. Polymeric sand will set once that water has fully evaporated from the sand. Note that polymeric sand will appear flexible when wet and may feel spongey but will remain set in your paver joints.

After I watered in the sand my pavers now have a haze to them. What did I do wrong?

The surface must be completely dry at the beginning of the application process. Any moisture will cause the polymers to stick and prematurely activate leaving a white residue on the surface. Wait 14 days after application to clean your pavers.

I am replacing my existing joint stabilizer that is 2" deep. Do I have to remove all the old sand and start fresh?

We would recommend removing all the old sand and starting fresh. The old sand underneath could result in poor drainage, causing sand failure due to improper drainage conditions. You need to remove at least 1" for the new sand to perform as intended.

I filled the joints until sand reached the top of my pavers. Now rain keeps washing out my sand. Why is this happening?

DOMINATOR should fill the joints up to 1/8" BELOW the surface of your paver to avoid washout. When sweeping the sand into the paver joints, you should be able to freely sweep across the surface of your pavers without disturbing the sand.

I chose a color but when I received it, it wasn’t the same color as the images. Why is this?

Screen colors may vary. Choose a small size to confirm the color is desired for the entire project. Activate it to see the final color as the sand will darken slightly after activation with water.

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Transform your outdoor spaces with ease! 🌟

VERSATILE COVERAGE - Perfect for joints ranging from 1/8” to 4” for all your project needs.
CEMENT FREE FORMULA - Enjoy a hassle-free application that saves you time and labor.
COMPREHENSIVE SUPPORT - Access installation manuals and video guides for a seamless experience.
EASY POUR HANDLE DESIGN - Effortlessly control your installation with our innovative packaging.
REVOLUTIONARY CERAMIC FLEX TECHNOLOGY - Experience unmatched flexibility and durability in paver joints.

Dominator Polymeric Sand is a professional-grade solution designed for stabilizing paver joints and gaps, featuring revolutionary Ceramic Flex technology for enhanced flexibility and durability. With an easy-to-use packaging design and a cement-free formula, this polymeric sand simplifies installation while providing beautiful color options for your outdoor surfaces.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.