Noise Pulse Go Buzz Smart Watch with Advanced Bluetooth Calling, 1.69" TFT Display, SpO2, 100 Sports Mode with Auto Detection, Upto 7 Days Battery (2 Days with Heavy Calling) - Jet Black

Nyc product

Good

It’s a really good smartwatch with a nice design and useful features. I bought it as a gift for my wife before we got married, which made it even more special. She really liked it, and it was a perfect gift for that memorable time. Overall, very happy with the purchase and the quality. ❤️

My Honest and Genuine Review of the Product and Customer Support I received my smartwatch on 02-Nov-2026 (Monday). The box was opened and initially inspected, and all parts were present and appeared to be in good condition, exactly as described. 1. Faulty Stainless Steel Strap While fitting the watch strap for the first time, I noticed that the stainless steel clasp mechanism was jammed and covered with grease/oily residue. During my very first use, black grease transferred onto my hand. I had to repeatedly open, close, and press the clasp hard multiple times just to secure the watch properly. This did not feel like the experience of a brand-new premium product. 2. Serious Battery Issue After switching on the watch, I configured it with basic settings: a. Always-On Display (AOD) disabled b. GPS turned off c. Brightness set to a low level Despite these battery-saving settings, the battery drained unusually fast. The charge dropped from approximately 85% to around 50% within just 2 hours of normal usage. This was my first indication that the watch might be defective. 3. Poor Connectivity The Bluetooth connectivity and mobile app pairing experience were disappointing. During the few hours I used the watch, I experienced repeated connection issues between the watch, Bluetooth, and the companion app. The connection was unreliable and frequently disconnected, making the overall experience frustrating. 4. Biggest Issue: Pathetic Customer Support from Noise After experiencing the above issues within the first few hours of use, I strongly felt that I had received either a faulty unit or a refurbished/used product. I immediately contacted Amazon Customer Support to request a replacement. Since the product was within the replacement window, Amazon advised me to contact Noise Customer Support first and provided their email and contact details. On 03-Nov-2026, I: Sent a detailed email describing all issues, Attached the invoice and product photographs, Raised a complaint through the official Noise support portal, Tried contacting customer support via phone Unfortunately, the phone support system only routed me through automated AI options without connecting me to an actual support representative. Since then, I have made N follow-ups through email, raised multiple complaints, and repeatedly tried reaching them by phone. Every response I received was the same: "We have received your email and escalated the matter to the concerned team. They will contact you within 24 to 48 hours." However, more than 4 days (96+ hours) passed, and I never received a single call from the technical team. During those four days, I kept receiving automated troubleshooting emails asking whether my issue was resolved. Each time I selected "Not Resolved," I received another automated response stating that the matter had been forwarded to the concerned team and that I would be contacted within 24 to 48 hours. Then, to my surprise, after four days of continuous follow-ups, I received an email and SMS stating: "Your issue has been successfully resolved and all complaint tickets have been closed. Thank you and have a good day." This happened despite the fact that not a single technical support representative ever contacted me, and none of my issues were resolved. Final Verdict: I consider myself fortunate that I identified the problems on the very first day and escalated them immediately. With the support of Amazon, I was able to initiate a return within the eligible replacement window. However, this experience raises a serious concern: If a customer faces a problem after the replacement period ends, they may struggle to get meaningful support from Noise. Additionally, Noise service centres appear to be limited in number and may not be conveniently located in many cities. Customers could be required to travel significant distances just to seek warranty support. My Advice: The watch looks attractive and offers promising features on paper. However, based on my personal experience with both the product quality and customer support, I would strongly recommend thinking carefully before purchasing a Noise product. A product can have great features, but reliable after-sales support is equally important. Unfortunately, my experience with Noise customer service was extremely disappointing.

Value of Money

Good

Very nice

After using six month i am writing this review. Battery last only upto 2 days which earlier was 4 days. Watch restart own their own. Earlier it was less frequent but now it is rebooting frequently. Display is fine. Touch is good.

Nice 👍 watch but battery is not good

Great watch!!

The watch is very stylish.

Watch was very laggy display was very poor even on the brightest setting in a normal room I could just about see the display. The fitness tracker which what the on this is highly inaccurate. at the time of this purchase the product was £76 absolute rubbish waste of money DO NOT BUY!!!

Not gonna lie. For the price I definitely expected more