Classic Aeron Chair-Aluminum, Size B

Several problems I'll address at the outset: Calling it "open box" seems misleading. Open box items are typically not used and returned, or very lightly used and returned. These are clearly just used. The chair is not "fully loaded". That would imply leather armrests and the posturefit included - which they are not. They have another, more expensive variety of chair that does have those features, and is truly "fully loaded". Now, when it comes to the product you get, does these things matter? No. At least not to me. My chair arrived earlier than expected. As of this writing, I've had and used it extensively for 6 days. Upon opening the (rather large) box, it was in two pieces - the base and the backrest. A quick inspection showed light, visible signs of wear. A few scuffs, and some dust. A clorox wipe took care of that, no big deal. The chair is definitely used, but I don't care because it's supremely comfortable and amazing for my admittedly lackluster posture. Setup was simple - use the included allen key to screw the back of the chair to the base - 5 minutes tops. The most annoying part of set-up was getting rid of the box. Not bad, in my book. A few days into this chair i did notice some leg pain creeping back. It was one reason I got rid of my old chair (among many, many reasons). However, after doing some trying and searching - I discovered it was my notebook in my back pocket giving me the strain - the early signs of sciatica it seems, similar to when men keep their wallets in their back pocket all the time. Once removed, I was back in comfort town. The lumbar is a nice add - keeps my back supported, though it did take a lot of fiddling to find the right place for it. The good news is that you can do it - my last chair had static lumbar support that dug into my lower back and was very uncomfortable. The mesh nice and breathable. Looking forward to not suffering with my bonded leather chair in the summer. The chair is also very configurable. The fully adjustable arms, while vinyl and not leather, are plenty movable and pivotable for optimum comfort. Tilt limiter and seat angle adjustment are even better - I can be in "work mode" when I work from home to a more relaxed "game mode" with a couple swift adjustments. Considering I'm a lazy kid who loves watching shows and playing video games, I spend the vast majority of my time at my desk. Someone once gave the advice to always spend extra on things that separate you from the ground. Good tires, a nice bed, good chair, good boots. I tend to live by that and spend a little extra on products that last years and years. The upfront cost is great, but the long-term payoff makes up for that. This chair easily falls into that category. Despite some... lack of truths to the product description, the chair overall is still a good buy and a good value. There's a reason this thing has been so popular since '94 - it's a classic and effective design. The premium of a new one vs a used one was not worth it to me, and I look forward to many comfortable years of seating in my Aeron.

I’m not gonna lie. I was a little worried at first because of some of the reviews I had read about these refurbished chairs being a nightmare. I read more than one so I was a little bit hesitant, but I’m glad that I went through with the purchase. My chair came in a big box with the back removed to make the box smaller and a bag with four allen head screws for attaching the back. Took literally five minutes to get it assembled. Every single thing works as it should. You really can’t tell that this was a used chair. Maybe I got lucky and just bought one that had hardly been used ? Whatever the reason may be, I’m very happy with my purchase and I can tell that Herman Miller makes quality office furniture.

The entire side of the mesh tore along where it was attached to the chair frame. The chair is comfortable but I had to return within days of using it because of the seat tear.

I ordered 2 chairs. One arrived fine, but the other was a bit scuffed up with the centered plastic cover broken off from rough shipping. I cleaned it up and it was fine, but then the lever to raise and lower it didn't work. I took the center cover off again and found that the cable was not connected so I reconnected it and all was fine. Another problem I had with the good chair was the arms didn't go up and down after assembly. I finally figured out that I had to loosen up the back, raise them and then tighten it up again. I suggest better packing and assembly instructions. After all of that, the chairs are great! They're really comfortable and great quality. The wheels rattle a little when I move them on the hardwood floor, but that's minor. They'd get a 5 if not for the poor packing, no instructions and high price.

Literally the only thing I wish this chair had, was higher air rests. But with that being said, that's me being stupid picky. Legit has helped alleviate my lumbosacral pain from a 9 to a 2. I sit in the chair like 10 to 14 hours a day. I absolutely love it and have zero regrets! I think the chair is better than buying new, as it's broken in and comfortable!!! Best chair ever and I don't think I'll ever need another one. If you're contemplating it, do it!! Best purchase ever and this will last for years, unlike those "gaming" chairs. Those ones Legit suck and are a waste of money.

I was going to order this direct from Herman Miller, was going to cost me over 1000.00 with 79.00 tax and free shipping, I decided to check Amazon and I got mine for 599.00 fully loaded no tax and delivery was 1 week earlier, this chair is brand new, you do not need anyone to put it together 4 screws, 1 Allen wrench (included) back sits on the frame, tighten the screws no balancing act needed, the hardest part was getting it out of the box. Delighted with the chair, its making me sit properly and stopping me sit on my feet (I had one of those leather executive chairs before) I work and play on a computer all day, I was starting to sit in my chair like a ball and having trouble straightening up when I stood up, this is correcting my posture already, chair is very comfy has a bounce I did not expect, I decided I needed to treat myself as I spend more time in the chair than I do in bed, I did my research on line and this is the Mercedes of office chairs. Worth every penny even if I had pay the full price. I was going to get the head rest but not sure I need it now its making me sit properly and I do not sleep in the chair, not having any issues with the mesh on bare flesh.

INCREDIBLE CHAIR. i have it at my home desk setup and look forward to sitting in it all day. it comes in 3 pieces and is very heavy, but assembles very easily. one of the most comfortable chairs ive ever sat in. herman miller claims it helps shape your back in a way that is linked to a longer lifespan and i feel it. i would not purchase here though, it comes without the lumbar support addon and this is the CLASSIC aeron, not the updated one. if you look around enough you can find one with better value elsewhere. if you need it asap though, this is the place for to get it (unless you find a local one)

Received this is great condition.

Pricey, but wonderful. Everyone who visits my office wants one after sitting in it.

good

The product description indicates that the product is new, which I don't believe is true. Rust on the wheels, a loose wheel that rattles when I move the chair, scratches on the body, and a hole on the body. And the chair smells bad. Clearly not new. I feel totally ripped off. It was so expensive. I could not be more unhappy with my purchase.

The chair arrived in terrible condition with traces of mold and dirt.