Kenmore KW2001 SpotLite Portable Carpet Spot Cleaner & Pet Stain Remover

Just got it today and am already writing a review. It works really well! I looked for a long time before I decided on this kenmore. First, you can set the machine down or carry the whole box. It’s light, small and the hose is long enough. The most important thing is how well it sucks the water back out. I was worried that I soaked my chair too much, but it dried in a couple of hours. Every pass you make sucks more water. So, you know that a bunch of dirt coming out too. You have to really be gentle though, I think. I got the 3 year warranty, so I’m happy no matter what.

Very impressive machine. He has much better suction than the Bissel's ever had. It was simple to use and took care of the carpet stains I had. I would highly recommend this Kenmore KW2001.

*update* okay, I’d definitely give zero stars if possible for the customer service of Kenmore/Sears and the manufacturer Cleva. We’ve been calling every single day having to start over with someone trying to get a replacement clean water tank. Eventually, we were sent a “form” via email that we have to print out and send back to Cleva. The form states that we must remove the label from the appliance and attach it to the form, then further states that we MUST cut the cord of the appliance and attach a photo of it with the form so the company can DECIDE whether or not they will replace the part…this whole process has been a joke. This appliance is supposed to have a 1 year warranty. A friend of mine owns an appliance repair company so I contacted him to see if he could get the part for me and I would just pay out of pocket to not have to deal with Kenmore/Sears and Cleva anymore. There is absolutely no way to purchase parts for this appliance outside of Cleva. He also informed me that in his 20 years of appliance repair, Kenmore/Sears is known to have the worst customer service and do whatever possible to just take your money, to the point that he refuses to even work with them anymore. At this point, our expectation is that we are stuck with a $150 broken appliance that’s going into the trash and we are NEVER buying from Kenmore again. *original* I bought this shampooer 6 months ago and it has been phenomenal for its purpose. Easy to dump/clean, great suction, overall was very happy with it. Although I’ve had the product for 6 months, it’s not an every day use appliance, so I’ve maybe used the shampooer a total of 6-7 times. The last couple uses, I noticed a little puddle of water left behind where it sat on the floor during use. Didn’t think too much of it at first until I pulled the clean water tank off to get it ready and there are cracks all over from the inside of the tank. The cracks have spread down all sides of the tanks and the water leaks out everywhere. There’s been no damage to cause it, and you can see the cracks began from the inside (you can’t fully open this tank, so there’s no way to damage the inside of it that I can tell), I have no idea why it’s suddenly cracking all over, unless it was cracked when I bought it and just didn’t notice until they started to spread and leak so heavily. Upon calling customer service, we were informed that it IS a replaceable part but that they don’t have it stocked. We were told they were going to quickly contact their buyer for parts and then call us back. We’ve yet to hear back from them as to whether or not we can replace the tank. The shampooer was GREAT while it worked, which is the only reason I gave the 2 stars. However, I paid $150 for a shampooer I was able to use about 6 times. Where’s the customer service? An appliance is this cost should be under warranty at least a year and shouldn’t be no functioning after 6 months of irregular use.

I previously mostly used Bissell products, but the pet cleaners I found frustratingly small for my purposes—bedwetters and cleaning furniture in general. I decided I needed to check out other brands and here I am. I saw the comparison video and was sold on Kenmore. I just cleaned my king size mattress which has been in storage for a year and seven months. It had yellow oxidation stains on the front and water damage on the back. Now, the water damage stains are still there, but they have improved, and at least I feel like the bed is clean. The yellow oxidation stains are so light that they’re hardly noticeable, and that’s on a solid white mattress. In fact, the dirty water sucked up from it had an orange tinge, like the stains were. The mattress is drying right now, but I’ll attach a picture of one of the areas that had orange spots. Yes, it’s still visible, but it’s a huge improvement. And I didn’t use the brush insert because this is a very soft fabric that’s easily damaged, so that’s just from spraying, letting it sit for a few minutes, and vacuuming. I’m super impressed by how little of the cleaning formula is needed. I decided to use three capfuls because two to five were recommended and I didn’t think the bed was dirty enough for the maximum but it needed a bit more than the minimum. It sprays such a light amount at a time that you may need to continuously go over the same spots to get them saturated if you feel like you need that. I certainly felt like I did with my mattress. It did make it a bit more tedious, but I would not change that because for other jobs I’ll be perfectly happy with the light spraying. Despite saturating my entire bed, there was so much clean liquid left over. I was also impressed by that because I’ve gone through a lot of water and cleaning solution with Bissell products and the constant refilling for not even 1/4 of a full size mattress gets really irritating. I hope Kenmore keeps making this product because now that I’ve experienced it, I’ll never be able to live without it. I saw another customer comment on the lip on the dirty water container. I think it might be there as a splash guard so that if you have a long way to walk with this open container of dirty liquid and it sloshes around, it’s less likely to fall out. The Bissell product I liked the most was the one in the comparison video. I’ll take this dirty water tank over that one any day. That was truly a pain to clean. This will just require shaking a little at the end of the pour. Not even remotely an issue for me, but hey, YMMV.

One of my main concerns when using these carpet cleaners was suction. Though this is the only carpet cleaner I have used, it does a great job of pulling liquid from somewhat short-cut pile carpet (~1/4 inch). I dropped a bag of grease. Not having a carpet cleaner, I sprinkled baking soda and borax to dry it and neutralize odors and risk of mold or bug problems. Three days later I had the cleaner. Four days later, I used it. It did extremely well. The design is intuitive and easy to use. It allows you to clean all parts. The containers have clasps which are meant to fit one way and meant to attach from one side first. Also, the dirty and clean water tanks and lids are clearly labelled. It takes less time to figure out whether a piece goes a certain way so you can get to cleaning or putting it away after use. The water tanks slide into and out from the main unit easily. All of the tools can be easily cleaned. The scrub tool is composed of three parts, allowing disassembly and cleaning of all parts. The hose can be disconnected from the main unit and the bottom compartment which eventually connects to the dirty water tank can be cleaned of debris. There is a filter under the dirty water tank that can be cleaned. I do wonder whether it can be replaced. It sits in a silicone-lined cup which looks removable. One concern of mine was its ability to use any cleaning solution. When these specific cleaners are not being made any more, the manufacturer may not continue making a compatible cleaning solution. Indeed, the manual for this Kenmore cleaner (KW1047) stated that using any other cleaner could cause too much foaming in the machine and damage it. I realized that I could pre-treat the carpet with a cleaning solution of which I approve and then use this as a scrubbing wet vacuum to pull the loosened gunk from the carpet. Another concern was whether the water could be warmed, as I thought the warm or hot water would help loosen gunk. I realized I could warm water on the stove and poor it into the clean water tank. WARNING: The manual states that water over 104 F should not be used. I have an infrared thermometer and meat thermometer, and measured the water to be 94F before I poured it into the tank. The benefit of having a cord / wired / a model you can plug into the wall is that you don't have to worry about it not having enough power to finish the job. I felt that whole unit with water filled tanks is pretty lightweight and the center handle gives the unit balance when being carried. SOME DOWNSIDES: The scrub tool will have bristles that become too worn eventually. Mine were slightly bent to one side after clearing the grease stain. The piece with the bristles attached can be removed for easy cleaning, which mitigates the problem in the future where it needs to be replaced, but after calling customer support and inquiring about whether the removable bristle piece alone could be purchased, Kenmore said no. The entire tool must be purchased. Their price is $35 (plus shipping). The other two pieces which compose the scrubbing tool are very sturdy pieces of plastic. I doubt they will break. It could be a lot cheaper to replace the bristle part alone. That's a pretty big downside for longevity, especially when they stop making the machine. You could order several bristles ahead of time, so that the machine can still use the built-in scrub. Eventually, I might need to brush with a separate brush, if the bristles are too worn. Another DOWNSIDE: See attached image. I placed this beside the affected area of carpet. After cleaning, stains were left. Some small leaking must be happening. I placed a cut piece of plastic bag, placed the unit on it, then cleaned up the spots from the first cleaning session. It took a few seconds, but yeah, there is some leakage. Having deliberated for some time over buying a carpet cleaner, a recent drop of a bag of grease convinced me now is the time. I went with this cleaner because it was highly rate for suction. I am happy with it so far, despite some downsides in design. UPDATE: After using for some time, I found that the electrical cord and the hose are difficult to wrap. The tube has a clip where the hose can be situated, but it is difficult to get it to remain. Another update is that I've used the smaller spot tool to clean plush after pre-treating with RugDoctor Oxi . I also used the lareger tool to remove body oils from sweat on upholstery which have sat for years. Both worked out fantastic. I always use clean water pre-heated to 109F (maximum indicated in manual), which probably helped

I’ve been wanting a little carpet cleaner for years but didn’t want to spend the money. After researching some leading carpet cleaners, I finally grabbed this one on Prime Day and I’m glad I did. I liked that this machine has more engine power than others in price range, I also like the wider tool attachment because I intend to use this to clean all the area rugs in my studio apartment, not just spot clean. I also bought a stronger cleaner with oxy to use with this machine, instead of the included cleaner, to make sure my efforts weren’t wasted. It definitely takes some elbow grease to clean a whole carpet with this little thing. It’ll take about 4 sessions to do my entire studio and couch. I’m about half way done. The machine is about as loud as my vacuum machine, and barely gets warm during my long cleaning sessions. It is also thoughtfully designed making the cord easy to wind and unwind, the hose wraps around the base of the machine and locks into place making it very compact. It’s also surprisingly easy to clean. Just dump the nasty water and rinse. Wipe down air valves. Attachments easily come apart for easy rinsing. Oh, and it cleaned my cheap Amazon-purchased rugs well, as long as you take the time to figure out how to best use the machine… the angle and pressure to use, the amount of solution and scrubbing, etc. Overall, great spot cleaner. Not sure what more I could want except perhaps an even larger attachment.

Used on my 30+ year old truck with light grey interior and this mixed with some cleaner and a soft bristle brush chucked up to my drill pulled some old stains out. Well worth the money and pretty easy to understand and use, also easy to dump dirty water and fill fresh water

Noticed a crack in the clean water tank within a short period of time, but didn't think to get it replaced until it got worse over a year later where the top is almost coming off and it left a puddle somehow overnight. Don't be dumb like me and wait until the warranty is over; it costs $51 to get the clean water tank replaced. I initially thought it was only me with a lemon unit, come to find out after ordering the replacement part to see others had experience similar issues as reported in the reviews. Damn, what's up with quality control? I unfortunately can't recommend this unit because of that. Kenmore, do better.

I was excited to use the machine, however the machine was extremely noisy and hoes wouldn't work. Smelt like burning and I saw a few sparks so I unplugged. It also left black marks on my mattress, wouldn't recommend.

Me decidí por comprar ya que adopte una perrita y las primeras semanas tenía la mala costumbre de orinar el sillón, ya lo había limpiado con una tapa de olla pero no me había gustado el resultado, la máquina tiene buena potencia, es muy facil de usar y es sencillo lavarla posteriormente, quitó la mugre y el pelo de los sillones y se siente de buena calidad, al tener 2 cepillos amplia las opciones de lavado y tiene indicador en el tanque para manchas pequeñas y trabajos grandes 10/10

The first picture made me hesitate about posting this review. My god, that is disgusting, what will people think? lol.. Well, this is 4 years of sectional, pets, parties, smoking that the Bissel little green machine failed at doing before I bought this Kenmore machine. I'm usually skeptical when there's a new item out there that has excellent or really good reviews. I opted to go with the Bissel Little green disaster, errr, I mean machine. If you want a 1 use machine that hardly sucks up any liquid, save yourself the angst and just go rent a commercial machine. Mine lasted 1 time, count that 1 time and then it seemed like it was leaking from everywhere, Returned it, was offered a new one, said no, refund please. Bought this Kenmore ( I was never a fan of Kenmore products, maybe it was the Sears affiliation that tainted my opinion ) but I thought I would try it. Mainly because it has the highest Amp. power of all these portable cleaners. Do you research, I did. It has 7 amps, closest is the most expensive Bissel with 5.8 amps. First the cons; It was originally listed at a incredible price and I didn't get it . The day I decided to buy it, Amazon jacked the price up by 60%. Not Kenmore fault, so that's on me Next, the hose. It doesn't feel sturdy and I would expect that if anything were to break, that would be the first thing to go. Kenmore, fix this. Lastly, The brush attachments are great, a small crevice attachment would be helpful. The latch or click lock that tells you the attachment is secure attached needs improvement. For you to get the right suction, you have to use some pressure when you press the brush and roll the attachment across the fabric/carpet, the attachment did pop off a few times. Frustrating but I'll take that over having to refill a machine numerous times because it's leaking and or takes several days to dry because it has no suction power. PEOPLE, TRUST ME, THIS IS A VERIFIED PURCHASE - BOUGHT THIS IN LATE JANUARY OF 2024, HAVE USED IT ON SECTIONAL AND ARE RUG - IT IS A REALLY GOOD MACHINE.

كتبت هذه المراجعة قبل تجربة الجهاز للتنبيه فقط عن جهد الجهاز، حيث أنه يعمل بجهد 110 فولت وتحتاج لمحول كهربائي في حال كان منزلك على نظام الجهد الجديد في المملكة العربية السعودية (220-380) لم أجد ملاحظة في موقع أمازون تبين الجهد الكهربائي للجهاز الا على نفس الجهاز بعد استلامه. سأكتب المراجعة الكاملة بعد تجربتها ان شاء الله

Tengo dos años con ella y hasta el momento funciona bien La utilizo para negocio