Linksys XAC1900 Dual Band AC1900 Smart Wi-Fi Modem Router with Gigabit Ethernet, USB 3.0 and Adjustable Antennas

I was tasked with installing wifi into a building that needed a couple of static devices (a laptop and printer) and up to 20 guest devices. The previous ISP supplied router was in no way shape or form up to this task. The first router I got, I had lots of problems with. Setup was painfully slow and kept crashing and guests were complaining that the wifi SSID wasn't appearing, or took up to 5 minutes to appear. Not good! I tried changing every setting imaginable and was still having problems. I came to the conclusion that it was a duff copy and requested a replacement (thankfully Amazon make this a painless experience, and I had a new router with me on the Sunday morning, having only requested the replacement Saturday evening!) Totally different experience this time. The new router was very fast to setup, and allowed me the following options which were exactly what I needed: 2.4ghz and 5ghz set up as separate networks with separate SSID's and passcodes. This enabled me to spread the load by giving some people access to the 2.4ghz and some the 5ghz. A separate sub network with another two separate SSID's, also covering 2.4 and 5ghz frequencies with a guest access code. Device prioritisation. The router enabled me to prioritise the static devices (this is as simple as drag and drop) so, in the event of the network getting busy, these two devices always worked at the highest speed available. Remote access via iPhone/iPad app. This works very very well indeed and allows you to carry out tasks as well as monitor the network, even if you're not in the building! This is a brilliant feature. Overall it's a great router for the money and packed with a load of professional features.

Very nice router, but cannot buy parts for it. Modem got hit by lightning and they do not want to sell the modem part to me separately linksys said i must buy a new router to get the modem part.

A great router, only issue is that the modem power box broke within 6 months so now i cant use it with internet unless i have a separate modem router. Otherwise a great router with many functions and convenient remote access when you're not home.

Overall this router is working well for me. I have it installed on a BT Broadband service and so far it has worked flawlessly. Was a tad unsure about this product after reading all the reviews and also the "power modem" which is basically exactly what it is, a box that provides power to the router and also acts as the broadband interface. My main issue here was although I bought a new product Amazon shipped a returned product. Something didn't look right when I opened the box (cables not tied etc.) and my concerns were confirmed when I powered up and found somebody else's configuration and passwords rather than the default factory settings. Shame on Amazon for such a shoddy service.

Yes, I accept the fact that i brought all of this upon myself... My wife will no doubt gloat in delight as the question is asked 'why did you want to change the router anyway'? She's right. The short version: After over 8 hours of phone calls, too-ing and fro-ing between BT and Linksis support the Cause was declared hopeless, Linksys hanging head in shame (or should be) and the unit boxed up to be returned for another Linksys refund. The longer version: Initial hope of proving the 'Easy 123' setup correct was quickly erased when i was told to 'check the cables have been correctly inserted into the 'Power Modem' (a misnomer if ever there was one). Checked and double checked, rebooted and reconnected. .... pause...... ' are the cables correctly inserted into the power modem' (can you see where this is heading?). I brief chat with a very pleasant Linksys customer support person left me resetting the router once again whilst i phoned BT to check the log in credentials. BT busy period (between 7am and 9pm) meant an hour wait, listening the recorded voice mentioning that I really was still in a queue. Well i'm glad they felt the need to reassure me. Another brief chat with BT sales ( i kid you not) before being transferred to 'the proper department' and yes my login details were correct. Back to the Linksys setup and still no connection and a friendly reminder to check the cable connections. Another call to the helpful folk at Linksys resulted in a more direct approach to manually setting up the router. Enter IP address, check the PPPoA/E, change some numbers, check some boxes, do this and that, hop backwards whilst recanting the recipe for beef wellington in Cantonese and bobs your uncle..... well, err... no.... still no connection (to the utter disbelief of the support operative). Take the internet tail from the back of the router and replace directly with ADSL cable (?).. ok… phone goes dead…… Call Linksys customer support again and go through the same steps after repeating my number and details again. A perplexed support lady offers condolences and regret and asks me to do the same again. ‘But the phone will go dead and the router still won’t work!’ I reply…. “Hmm, but you need to do it…. Dutifully, like a mouse approaching the cheese in the trap I do it again… damn… phone goes dead again. After brief period of reflection and an attempt at controlling my now escalating frustration I call again…. “you need to put the internet tail back in the router, the last customer services advice was incorrect”. Unbelievably I now place complete trust in a new member of the Linksys-Opperative-Support (Errant, Random Services) and attempt a different number of steps to make this ‘easy 123’ setup, finally work. Passwords checked, usernames confirmed, cables tested in old BT hub, cables definitely plugged into the correct holes, lights flashing, configuration checked yet again……. Restart hub, rest hub, check all over again…… dead…… no internet connection. Test cables and connection on old BT hub and hey-presto…. Internet works! A pity that Linksys cannot boast the same. “Download the latest firmware, that is the last thing you can do” I’m told. But…. The last update to the firmware for both the ‘power modem’ and the router were back in 2014! Surely my router would have been shipped with the correct version? I was correct…. There is only one version…. Ermm… version 1.0. ‘”reinstall it anyway, it might need to be re-flashed”. So I do it… unbelievably I do it. Talk about white-coat-syndrome, but I trust these inane words and spend another half an hour connecting, downloading, disconnecting and reconnecting only to replace the ‘old’ firmware with the ermm… same firmware. Reset the system once again and low and behold….. nothing…. Still dead. At this point I have spent almost 8 hours on the phone to various folk and had some interesting conversations (did you know that BT at currently the ‘home’ of European football?...too embarrassing to be the home of English football). Time to box the plastic rubbish up and send back to Amazon. The only plus point throughout the procedure to get a working answer from the customer support team was that I was continually reminded that the unit had a 2 year no-quibble warranty…. That’s nice although I’m not sure it’s potential use as a paperweight might require such a warranty. It’s with some kind of satisfaction that I pack the various plastic parts up and seal it for return, I’ve wasted 8 hours, become frustrated with constantly repeating my details etc but at least I know that I’ll never purchase anything from Linksys again or any subsidiary company. It’s not until I conclude my days dealings with the last customers support gadgey that I’m made aware that my BT internet supply might be VDSL2 and not ADSL. What are the implications of this? What do I need to do? Can I actually make this rubbish work? Shall I invest another few hours and finally reap the rewards of the promised increased security, range, focused beamforming (complete tosh by the way….study digital beamforming and the inverse sinc function…). It’s a tough question. Im informed by Linksys support that I’ll need to get the correct settings and numbers from BT directly. I take the bait and call BT. For the foresighted amongst you may well now be tutt-ing and shaking your head… yes… you’re right I should resigned myself to giving up. Another 30—odd minutes waiting for some guru from BT to put me out of my coalesced frustration and the phone is answered… I excitedly explain my request…. Then the (very understanding) chap from BT tells me the truth.. Yes, the supply is VDSL2 and as such requires any number of combinations of settings and testing to obtain the correct combination….and it’s not something BT support…. Have to find it on forums etc… The router remains repacked and ready for return to Amazon. As the great bard ‘Vinnie Jones’ one uttered…. “it’s been emotional”

I purchased this item on the recommendation of the Linksys chat line as I was having problems with a Vodafone hub supplied by my ISP. I later found out that the New Broadband services use VDSL and not ADSL which this router is. If you are thinking of purchasing this item check which service you have before wasting money like I did.

brilliant bit of kit helped get wifi through thick walls

If only it supported VDSL.... had to return it when I realised it just isn't suitable for so many people like us who now have BT infinity fibre. There was me thinking at this price it was a top of the range modem router....

Prodotto di ottima qualità costruttiva, di facile istallazione sia per la parte hardware che per quella software. Funzionante al 100%. Preso ad un prezzo molto competitivo. Purtroppo la sezione riguardante il media sharing non risultava compatibile con la nostra rete casalinga. L'oggetto è stato restituito. Come sempre la rete di Amazon per quanto riguarda consegna, ritiro del reso e rimborso è stata perfetta!

Es un router bastante grande, con tres antenas, pero aún así su rendimiento es peor que el del router básico que me proporcionó mi proveedor de internet. En mi caso el router funcionaba bien en la banda de 5Ghz, aunque su alcance no es ninguna maravilla, más bien pobre, pero lo peor es que la banda de 2,4 Ghz directamente no funcionaba ni al lado del router, emitía una señal muy baja. Además, le cable de toma de red es versión inglesa, por lo que viene con un adaptador bastante grande para poder conectarlo a las tomas de corriente europeas. En general, aunque hubiera funcionado bien la banda de 2,4 Ghz lo hubiera devuelto de todos modos, ya que no me aportaba ninguna mejora respecto al router pequeñito que tengo ahora.