SwitchBotSmart Keypad Touch for SwitchBot Lock, Fingerprint Keyless Home Entry, IP65 Waterproof, Supports Virtual Passwords for Home Security(Only Works for SwicthBot Lock/Lock Pro)

Teacher here. I bought this bundle back in early November 2022, but didn't get to install it until the last week of November. Since I teach in a classroom of 24 students, I wanted to wait until the Switch Bot Lock ran out of batteries before I wrote my review. TL;DR at the end of the review.I work at an elementary in the southern United States and after everything that happened last year, my school district now requires to have all doors locked at all times, including classrooms. So, this created an annoyance in which the teacher, or assigned students, unlock and lock the door whenever a person or student goes in or out of the classroom. It wasn't that bad until I started noticing how often the door needed to be unlocked and locked, which started affecting instructional time. So being the techy that I am, I started looking for something that would convert my classroom door deadbolt into a smartish deadbolt that wasn't too expensive, since it was coming out of my pocket, and that it didn't need major deadbolt modification to work. The Switch Bot Lock ended up being exactly what I wanted. Knowing that it only installs over the deadbolt, is removable, and allows manual unlocks/locks, whether by hand or key, was the perfect solution.Once I got approval from my principal to install this lock, I had it up and running the following day. Installation was simple and setup was just as easy through the app. The only thing that might possibly cause it to not work is connecting the hub to the school internet. You would have to check if you can use the school internet for that first. That's why I had to get approval first. Other than that, connecting it to the internet and finishing up the set up was a breeze.Once installed, it was only then that the locking and unlocking annoyance went away. I was shocked to find out that my door was locked and unlocked roughly 300 times a day! This sounds like a lot, and it is, but it isn't only students that are coming in an out of the classroom, other teachers, admin, janitors, and so on.I also ended up installing the finger print keypad outside my door so that students could enter the classroom freely, without having to use the doorbell given to us (another annoyance in itself). They know the passcode and they were told not to give it to anyone else. So far, no other students, other than my own, have entered the classroom with the code. I did give the finger print reader 4 stars though since it doesn't really work with a child's finger, hence why the use a code instead. Other than that, it works just fine.I also purchased the Switch Bot Button and paired it with the lock so that I could have full control of when the door unlocks. I didn't want to only rely on the app on my phone since I tend to leave my phone on my desk while teaching.Now, on to the battery life. Like I mentioned above, the door opens roughly 300 times daily. I just got the low battery notification today (1/17). So, it's about a month and a half, to two month battery life span. It isn't the best, but I rather deal with changing batteries every two months or so than going back to locking and unlocking the door.Conclusion:If you're a teacher being required to have your door locked at all times, and you're in the fence on getting this because you're not sure if it works or not, it does. It's one last thing we now have to worry about. Not only do my students and myself love to see the door lock and unlock itself, it has wowed my coworkers and administrators as well. I would definitely buy this all over again.TL;DR:Teacher installs this smart lock on classroom door to relieve the hassle of unlocking and locking a door 300 times a day and gets, roughly, a two month battery life span.

Costumer service not answering, smart lock stop working. I have been using the SwitchBot lock for 1 year and a half and all of the sudden it stopped working.I sent videos and photos of the problem and they have ignore me for the last week.I would not recommend a product that will fail after a year and company would not be the last interested in looking for a solution.I REALLY HAVE TO CHANGED MY RATING TO A 5 STAR DUE TO THE FOLLOW UP THE CUSTOMER SERVICE DID, THROUGH THE WHOLE PROCESS AFTER THEY CONTACTED ME WAS SMOOTH AND PROFESSIONAL EVEN PATIENCE WITH ME SINCE I WAS ON VACATION FOR ALMOST A MONTH.AT THE END THEY REPLACE MY LOCK AND NOW IT WORKS PERFECTLY

This is a good option for converting a regular pick to a smart lock not showing on the outside. Majority of time it works good . It closes and opens within close range with app on phone to open & close . This without WiFi just on blue tooth . However it still has some glitches where the commands get confused when you manually open and the try and use the app to close . And it will get stuck in unresponsive. You have to recluse on app and the reopen to get it to respond correctly.For the most part is a good system and it does what it says . But these small glitches they have to work at it to improve.It is a very affordable way to convert lock to smart which sometimes you need

Update: When I initially bought this it worked really well for about 3 months. Then, it began to jam, it wouldn't open the latch and I couldn't open the latch myself. I had to remove it completely in order for the door to lock and unlock. Upon closer examination, it seemed that it had been moving slightly every time the lock was locked or unlocked. I didn't have the time to reinstall again until a couple of weeks ago. This time, it didn't even work at all. It kept jamming from the start. I couldn't lock or unlock the door, not even manually. I had to again completly remove it. Now, I don't have anymore of the 3m tape left and I'm wondering, is it even worth it to try again since it didn't work at all the second time. The completely ridiculous thing, which I didn't know when I bought it, is that there is a one year warranty, which should still well be valid, except that Switchbot will not honor it unless it's been purchased from their website. So if you're in a similar position to mine and you've bought their product anywhere other than their website, you're out of luck. These people seem to care so much about helping you when you first buy their product but after that, when they've got a good review from you, it's radio silence, you're on your own. I really wanted to like this, I wish it had continued to work and work consistently.I bought this Switchbot lock because I wanted a smart lock but I didn't want the hassle of changing out my existing lock. This worked out perfectly. I got the lock, touch Keypad and mini hub combo which you'll need if you want to be able to access the lock or door lock status remotely. Installation was pretty simple. The only thing I was a little frustrated with was that the installation video links were not included in the manual and I had to go looking for them. Also, the tool to open the battery door of the keypad was included but they didn't say in the manual what it is supposed to be used for and that was a little frustrating too. But once I found the installation videos everything became clear and from then on it was so simple to install and set up. Now I can lock/unlock the door from anywhere I have an internet connection. I have multiple ways to lock/unlock the door. And I can check to ensure that I've locked the door from anywhere with an internet connection. And I can still use my existing key in case of emergencies or when there's a power outage. All without drilling fresh holes in my door. I love this product.