Is there any guarantee from the company if the chocolate they send you is melted?

This seller would not take responsibility for the melted chocolate I received because they are not really from ROYCE'. They are only pretending to be ROYCE' with their name. I would buy from the real ROYCE' USA online store. It's cheaper, faster and safer.

why it is taking so long for shipping?

Hi, good morning.It's amazon's default setting.I'll ship out soon.Thank-you!

Could you ship this items to China?

Dear Frank san,Thank you so much for your inquiry. Nice to see you on Amazon!Yes, we can ship you to China, but this is chocolate. we appreciate you to understand the chocolate may melt on the way to your country.Looking forward to your order,Online Japan Web Store

Is this packaged in a cool condition? Can you ensure that the chocolate does not melt when the consumer receives it?

It does have a heat-insulate layer, and the chocolate does not melt when we receive it. But I orderer during winter, I would still recommend you contact seller in advance. They're very responsive and helpful from my experience.

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ROYCE' Nama Chocolate "Mild Cacao" - Chocolate Infused with Fresh Cream | Gourmet Snack for Gifting & Indulging | Japanese Chocolate from Hokkaido (20 Pieces of Chocolate)

Product ID: 509397226

Details

Brand
ROYCE'(ロイズ)
Chocolate Type
Milk
Flavor
Mild Cacao
Item Form
Bar
Occasion
Birthday

🍫20 silky smooth pieces

🥛Fresh Hokkaido cream infusion

🌡️Melts at 78°F for perfect softness

276.80 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

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Description

🍫 Elevate your chocolate game with Japan’s silky secret!

SILKY SMOOTH LUXURY - Experience melt-in-your-mouth texture crafted with fresh Hokkaido cream for an indulgence like no other.
GENEROUS SHARING SIZE - 20 premium pieces per box—enough to impress your circle or savor solo without guilt.
CELEBRATE EVERY MOMENT - Elevate birthdays, holidays, or casual indulgence with a gourmet treat that signals refined taste.
PERFECTLY BALANCED MILD CACAO - Gentle sweetness meets rich milk chocolate flavor—ideal for sophisticated palates craving subtlety.
CRAFTED WITH JAPANESE PRECISION - Handmade in Hokkaido using the finest local and international ingredients, embodying meticulous craftsmanship.

ROYCE' Nama Chocolate 'Mild Cacao' is a premium Japanese milk chocolate infused with fresh cream from Hokkaido, delivering a luxuriously smooth texture and mild cacao flavor. Each box contains 20 melt-in-your-mouth pieces crafted with meticulous attention to quality, perfect for gifting or personal indulgence.

Specifications

ASIN	B0BT7D43TT
Age Range Description	All Ages
Best Sellers Rank	#38,384 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #386 in Candy & Chocolate Gifts
Brand	ROYCE'(ロイズ)
Brand Name	ROYCE'(ロイズ)
Chocolate Type	Milk
Container Type	Box
Country as Labeled	Japan
Cuisine	Japanese cuisine
Customer Reviews	4.0 out of 5 stars 28 Reviews
Flavor	Mild Cacao
Form Factor	Box
Item Form	Bar
Item Shape	Bar
Melting Temperature (degrees Celsius)	78 °F
Number of Items	20
Number of Pieces	20
Occasion	Birthday, Christmas, Congratulations
Package Type Name	Box
Size	small
Theme	Chocolate
Unit Count	1 Count
Variety	Mild Cacao

Reviews

S**.

Delicious

Expensive? HELL YEAH Worth it? One bite and you are left with no doubt to the attention to detail Royce applies to their product. It is a fantastic treat for those special occasions. Will purchase again

28.08.2026

J**Z

Best Chocolate

My husband bought this for me for Valentine’s Day, although it’s pricey compared to my Hershey kisses, it’s definitely the best chocolate I ever had. Quality, taste, and freshness are 10/10.

7.02.2026

N**N

Tastes great but messy

Chocolate tastes great but the cocoa powder that’s all over the outside makes it super messy to eat. Have a paper towel & wipes handy!

26.03.2023

C**R

Dental Hygienist loves

Discussing post spring holiday chocolate intake (aka how many rabbit ears) Dental Hygienist commented that she found these in a store in Houston. Really loves the flavor even when stored in refrigerator as manufacturer recommends. Purchased one (1) package 4.4 oz. Shared one (1) square with each neighbor ajacent. Everyone raved about the taste. (aka This is the GOOD STUFF). Agree fully.

30.04.2023

J**T

Melted beyond recognition - disaster

I am a huge fan of these chocolates. They are a cut above. Some might call them elite. I just ordered some for Mother's day. They were not delivered to our door, but were left in a mailbox in 85 degrees. They are melted beyond recognition. Completely ruined the gift.

19.05.2023

M**E

Chocolate box

Melted by the time I received it.

1.08.2025

P**K

Texture

Rich and so creamy

25.05.2026

D**O

Tasty but all melted

Taste so good, but almost half is melted 💔💔

9.07.2026

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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276.80 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

View all Trustpilot reviews