PETLIBRO Dockstream 1 Cat Water Fountain, 2.5L Water Fountains for Cats Indoor, Wireless Pet Water Fountain, Cat Fountain with Stainless Steel Tray

I love this fountain! I originally purchased it because I already have a corded fountain downstairs, but I wanted a cordless option for my kitchen. The motion-activated feature really appealed to me because the water doesn't run continuously—it only activates when it detects activity, which keeps the water fresh. The biggest challenge wasn't the fountain, it was my cat. She's very sensitive to anything new, and when I first set this up, she wanted absolutely nothing to do with it. The fountain is motion-activated, so when she cautiously approached it for the first time, the sensor detected her and the water suddenly started flowing. That was enough to send her backing away in a hurry! She looked at me as if she was saying, "Did you see that?!" From that moment on, she treated the fountain with extreme suspicion and wanted nothing to do with it. For more than a week, I left the fountain out alongside her regular water dish. She would go out of her way to avoid the fountain, taking a wide path around it just to reach her old bowl. At that point, I was convinced it wasn't going to work. I decided to move the fountain to a location where I could keep it plugged in so it would run continuously. Even then, she avoided it for several more days. Then, on the very day I was considering returning it, she finally approached it and took a long drink. I was thrilled! That was the breakthrough we needed. Since then, she's been using it every day. I'm gradually moving it toward the location where I'd prefer to use it in cordless mode, and I'm hopeful she'll eventually become comfortable with the motion-activated feature as well. Baby steps! As for the fountain itself, I'm extremely impressed with the quality. The water reservoir is generously sized, which means less frequent refilling, and the design looks like it will be very easy to clean. I haven't needed to do a full cleaning yet, but I appreciate that it comes with a small brush for reaching all the little corners and crevices. What stands out most, however, is how incredibly quiet it is. In fact, I can't hear it at all unless I'm standing right next to it. Even then, what I'm hearing is just the sound of the water flowing, not the pump. If you're looking for a well-made, nearly silent fountain with the flexibility of cordless operation, I highly recommend this one. Even if your cat is a little suspicious of new technology, don't give up too quickly—mine eventually decided it was worth the risk!

I bought two fountains a year ago; they worked great! I love them! Cats love them! So I have to at least give it a three, but the company's customer service deserves a one!!!! They do not back up their product as they state, and they took way too long to deal with something pretty simple, and it was never dealt with!!! After a year one fountain just stopped working completely. The other fountain still is working great. I bought a new pump and it still wouldn't work. I followed care instructions to a tee. In fact, it does take commitment to maintain these fountains, and it is time consuming in a busy schedule. The filters are too expensive; I change mine weekly! I sent customer service receipts, pictures, detailed explanations, and even spent more money ordering a new fountain. I have two cats and like to have two fountains, and graduating to three. They did not replace their defective fountain. They sent more emails asking for more pictures of their pump taken a part. I had tried three different pumps in this fountain, giving them detailed explanation; and the fountain still would not work; it was defective. It was ridiculous! That correspondence took over two months of back and forth emails. With all I sent them, and all I've spent, they should have definitely backed up their product and mailed me a replacement fountain for their defective fountain. So WARNING about their commitment to back their products up. The fountains are really nice when they are working well. They do take care and maintenance though, so do take that into consideration. My two I have are great and working strong, but while they are working great I am researching other companies and options. After this experience, I don't think I will choose to continue with PetLibro. The pricey filter maintenance too is a strong downfall and consideration. Just sending out a WARNING after my experience with their customer service and lack of backup for a defective product.

This is an almost perfect fountain for me and my 2 cats. I love how much water they are both drinking now and that is the most important thing really. The reason I took a star off was for a couple of minor reasons... The first reason is I can't see the water level in the tank at all, and I have not been able to consistently rely on the indicator light to tell me that the water is too low. I have the fountain set up under a little table for my cats because that's where it works for us so if I need to check the level before my weekly cleaning and refill I have to move the table, I'd really like to be able to get a visual instead. Considering how much they are drinking now, I'm ok with this minor inconvenience even though I shouldn't have to be for the price I paid. The second reason I took off the star is for the reliability of the sensor while the fountain is placed on the floor. When I have the fountain unplugged and the unit placed on the floor my cats were not always able to get the sensor to turn on the pump and have it start to curculate. I read that sometimes placing the base on a little mat or something will resolve this issue but one of my cats does not allow those and will scratch and pull any type of mat out from under her food or water dishes and create a huge mess for me. So I have the fountain in the front room now on the carpet and we have no problem at all with the sensor. After using the fountain for a bit we decided to leave it plugged in and let it keep circulating because it is getting them to drink more, and because it is so quiet and the one cat who was so skittish around every other fountain we have tried in the past was totally fine with this one. There's no splash to scare her! The deal I got when I bought this came with the filter replacement parts and for some reason the little black filters are quite different than the one that was in the original fountain. The replacements are very thin and porous and let more particles through. I'm going to be contacting PETLIBRO about this because I'm not the only one who has noticed this and I would like to know why. As far as cleaning, it's so easy I feel like I'm forgetting to do something!! I absolutely love the ease of the unit and that makes me almost as happy as seeing how much water my cats are drinking now! Bottom line, no battery in the water... Cats love it... I love it! Great fountain! ❤️

It saddens me to make this review but I feel that others should know. Two of my 3 cats absolutely love this fountain and drink tons of water from it (the other is a toilet bowl drinker so he doesn’t count). It’s quiet, sleek, and pretty easy to clean. Unfortunately, it’s only been 6 months and it will no longer work. We leave it plugged in constantly and the light no longer lights up and no water comes up the spout. We have tried troubleshooting for days with no luck. Our last petlibro fountain did not last very long either. Not worth the money to last 6 months. We will have to switch companies :(

I’m going to be honest, I didn’t think I was going to like this fountain, but the wireless pump drew me in enough to try it. I’ve had numerous fountains - different brands, different materials - over the past 10 years. Some were more expensive than this one, some were less expensive. So, as I write this review, I’m using the experiences I’ve had with ALL of those fountains for my comparison, and I’ve had the PetLibro for about 2 months now. FIRST: Set up - The set up of this fountain is SUPER simple. The instructions are clear, but you really don’t even need them. Everything is intuitive, and the fountain really only fits together one way. You can’t even put the motor in backwards thanks to the notched design that makes it fit neatly in the bowl. SECOND: Operation - Full disclosure, I’ve only used the constantly on function, so I can only speak to that. It stays plugged in, so I don’t use the cordless function, though I do like that it’s an option. The water flow is excellent, and it is very quiet. The lack of a window to monitor water level is what kept me from purchasing this sooner. I didn’t think the the red light that notifies you when the water level is low would be noticeable enough, but it really is. And surprisingly, the motor shut off when the level is too low actually works. When operating, the fountain is VERY quiet. I don’t hear any motor sound at all, and very little water sound. Refilling is quite simple - you can remove the bowl from the base, remove the top and fill it per the instructions. I know the instructions say not to just top off the water by adding from the top, but honestly, as long as you don’t overfill, I don’t see why you can’t do that in a pinch. I have four small dogs, so we have to refill at least once a day, and it doesn’t need to be rinsed out every day, so I do sometimes just top off. THIRD - and this is the kicker - CLEANING: The one thing that has always been painful about pet fountains for me is the cleaning. The taking apart and putting back together. We have always had at least two fountains, and with some of the fountains we’ve had, cleaning them was a chore. Lots of parts to take apart, clean, replace the filter and put back together. This fountain is SO easy to clean. Fewer parts, easy to put back together, and because of the wireless motor, so much easier to clean without worrying about the power end of a cord getting wet while you’re struggling to take the motor apart for cleaning. This fountain cuts the cleaning time in half at least, and because of the ease of cleaning, I’ve been much better about cleaning more frequently (every two weeks as recommended). For some reason, this fountain also doesn’t seem to get as gross as other fountains I’ve had get. FOURTH - Expense - The replacement filters for this are no more expensive than the filters for other fountains, and you can get them auto shipped, which is nice so you don’t run out or have to remember to re-order. They are smaller than most of the other fountains filters I’ve used as well. I’ve been surprisingly impressed with this fountain, and have replaced two of my three fountains with the PetLibro so far. When that third (least used) fountain dies, it will be replaced with a PetLibro.

I have had numerous cat fountains over the thirty-plus years I have owned cats, and the PETLIBRO Cat Water Fountain is the by far the best I have ever owned. My two cats love it, and it is extremely easy to clean. It is very quiet. The last one I had (which was a different brand) was very loud and distracting. Other brands have been difficult to clean and usually stopped working within a year. I've had the PETLIBRO for two months now and fingers crossed that it last longer than all the other brands I've purchased.

Pre-washed all the pieces before assembling -- unit is easy to put together. Comes with a tiny brush to help with routine maintenance cleaning that is recommended bi-weekly. Filters are easy to install but should be pre-soaked to reduce tainting the water. Our cat was initially put off. (I would recommend cycling water for 2-4 hours, then rinsing the filters and fountain again to clear any lingering "flavor".) The 2-piece configuration with power and inductive pump motor is a great configuration. You can remove and refill or service the upper water container and not worry about having the electrical portion exposed to water: i.e. the water basin sits on the power/electromagnet base and can be removed separately. The inductive pump motor sits in the water basin and pushes water up the outflow spout above to serve your cat. The sub-pieces of the water basin and pump can be removed and separated for cleaning then reassembled. The unit is silent -- not just quiet as compared to our previous cat fountain. Even the outflow from the spigot falls so quietly that it seemed to unnerve our cat. It took several days for him to get used to using it (which included the use of treats to get him close to the unit). Because the proximity switch makes him jumpy as it starts when he gets close, we've opted for continuous running -- continuous flow only occurs if the unit stays plugged in. The unit is smaller than expected for 2.5L but works well for our single cat household. The base will alert you with lights when it needs to be recharged (if running on battery) or if water level is low. Very nice unit and highly recommended

The water fountain works very well for what it is. I can't personally attest to its battery performance when used in wireless, but as a cat fountain that I kept wired all the time, it did exactly what I needed it to. It was quiet and had a large enough capacity that I only would need to add a little bit of water once a week between weekly cleanings for my 2 cats. Cleaning was pretty easy, and I never had problems with biofilm build up. The Kuangbiao 3rd party filters I used (which were much cheaper than the official ones) seemed to work just fine when changed every 2 weeks. However, the reason I use "was" and removed a couple stars is due one to an issue with the design of the fountain base. The base is not water proof, or even water-resistant in any meaningful way. The USB-C cable the fountain comes with has a little rubber gasket you can slide on to prevent water from entering, and the power button is surrounded by a rubber top as well. The problem occurs when any water gets dripped over the sides of the fountain, which is absolutely going to happen since this is going to be used for cats. When it drips over, it pools at the top of the base between the water resorvoir and the base before it inevitably overflows and wicks down around the sides and then pools under the base. This is right where the cable plugs in and the button is. You can of course try to keep it dry, but that'd require tons of active maintenance, and defeats the point of having that little amount of water resistance they attempted with the design. After about a year of use, I noticed the charging indicator light was turning pink and fading in and out. The pump was also kind of spotty and wouldn't run constantly, which it should when plugged in. I picked up the base and sure enough, there was a bit of water sloshing around inside. Since I had a feeling it was pretty much dead anyway, I decided to disassemble the base by peeling the 4 rubber feet off and unscrewing the 4 Phillips head screws securing the top plastic piece to the bottom one. Then I went around with a small flat-head screwdriver to pry and pop open the internal plastic clips holding the top and bottom pieces together. Once I got in, I saw that the water had corroded and rusted the connection on the main board where the light I had mentioned turning pink was. I also noticed corrosion, but no rust on both the USB port and the power button connections to the mainboard. So that's the issue; the electronic internals are not properly shielded from water, despite this being a water fountain. I find it funny that the base mentions clearly to not submerge it, but it's not even constructed well enough to withstand normal exposure if used as a water fountain. If they just conformally coated the mainboard and the motion sensors, it wouldn't be a problem. And instead of securing the 2 base pieces together by some screws and clips, glue them together so they're water-tight. Might make getting into it like I did harder, but let's be real, I'm probably one of like 5 people on the planet that have decided to open a Petlibro water fountain base up. And I wouldn't have needed to if it were properly water-resistant. So buyer beware, your unit might die in a year just by using water in your water fountain. Still, worked very well while it lasted, but will be buying a fountain that doesn't rely on a PCB to operate.

It was great but 4 months later the pump completely stopped working

Stopped working after three months and it’s impossible to find out how to contact maker for advice

Died in 8 months (outdoor usage) And charging sucks, battery would do better imo

Such a good water fountain. Our cat hasn't had any issues with drinking water since switching to this fountain. Easily to take apart and clean as well. Just follow the cleaning instructions listed and you'll be fine. Filters water well with the provided filter that needs to be replaced every couple weeks.

Compré dos y una de ellas estaba dañada, no pude hacer la devolución …