Shelly BLU Door/Window inclusion failed. What should I do?

Download the Shelly BLE Debug APP and proceed with OTA FW update from there. Activate the Bluetooth gateway, and then retry inclusion to Shelly Smart Control app. For further help, turn to support.shelly.cloud.

Shelly BLU Door/Window battery is draining quickly?

The device might have stuck in bootloader mode. Remove it from your Bluetooth settings and perform manual update. Insert the battery into your device and then run slow OTA update in Shelly Debug App.

Do I need a gateway for my Shelly BLU Door/Window?

To use this device with the Shelly Smart Control app, a gateway is required. Compatible gateways are Shelly BLU Gateway, or any Shelly Plus, Pro or Gen3 device (excluding sensors).

Sensor fails to detect correct door/window position. What should I do?

Ensure your device's firmware is up-to-date and that it's installed level, not tilted. For further assistance, contact our support team at support.shelly.cloud.

Shelly BLU Motion is unresponsive after a firmware update?

Remove ("Forget") Shelly BLU Door/Window from Bluetooth settings. Open Shelly BLE Debug App, insert the battery, and select the device. Start a slow OTA update. If it doesn’t appear, press the button briefly before reinserting the battery.

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Description

🔐 Elevate your home security with smart subtlety and lasting power

DISCREET SLEEK - Minimalist 3.5cm profile blends seamlessly into any frame or room.
POWER THAT LASTS - Up to 5 years of uninterrupted protection on a single CR2032 battery.
CUSTOM AUTOMATION READY - Scene activation and lux sensor enable smart home routines tailored to your lifestyle.
EFFORTLESS SMART SECURITY - Instant alerts on door/window activity keep you in control, wherever you are.
VOICE ACTIVATED CONVENIENCE - Works flawlessly with Alexa, Google Home, and SmartThings for hands-free control.

The ShellyBlu Door/Window White is a compact, battery-powered Bluetooth motion sensor designed for smart home security. It detects door and window openings, tilt, and light levels, sending instant alerts via the Shelly Smart Control app. Compatible with Alexa and Google Home, it requires a Shelly Gateway for seamless integration and offers up to 5 years of battery life on a single CR2032 cell, making it a low-maintenance, high-tech addition to any modern home.

Specifications

Manufacturer	Shelly Europe
Part Number	660
Product Dimensions	0.7 x 3.5 x 3.5 cm; 22 g
Batteries	1 CR2430 batteries required. (included)
Item model number	3800235266601
Size	1er Pack
Colour	White
Style	Single
Material	Plastic
Power Source	Battery Powered
Item Package Quantity	1
Measurement System	metric
Plug profile	Wall Mount
Special Features	Battery 1 x 3 V CR2032 - includes battery level
Included Components	1x Shelly Blu Door/Window White
Batteries included?	Yes
Batteries Required?	Yes
Battery Cell Type	Lithium Ion
Battery description	Lithium
Average Battery Life	5 years
Item Weight	22 g

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.