My scales won't connect with the app?

I changed to this scale as the previous one was having problems connecting. This has worked flawlessly upto a year. But now just after a year, I'm having this problem. I have deleted the app twice and reinstalled it, remove the batteries and reinserted them but problem persists. I can't help being synical that this is deliberate, to force us to change the model.

I have had these scales 6 months and now they don’t work properly! If the scales move an inch by weight can change by 3lbs?!

It could be more to do with your flooring, I always have the scales in the same place when I weigh...I believe it could be the same for all scales

I've linked to fitbit, but it's not showing in my fitbit app. Where does it show the info?

It will shows in mobile. Download app related to this weight machine.

Why does the App show me hundreds of email addresses very similar to mine - including my full name?

You must be talking about when you enter your email to login - from what i can see at this point it's simply the app predicting the email suffix e.g @gmail, @hotmail, @live, it will change the email prefix (the personal part) as you type, as you are the user entering the information.

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INSMART Scales for Body Weight Digital Personal Smart Scales with App

Product ID: 564163269

Details

Brand
INSMART
Colour
Blue
Display type
LED
Recommended uses for product
[INF] personal
Special feature
Bone Mass Mass

📊24 body metrics analyzed

📱Bluetooth app sync

⚖️180kg max capacity

319.18 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

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Description

📈 Elevate your health game with smart precision and total body insights!

FAMILY WELLNESS HUB - Supports unlimited users with auto-generated charts to track everyone’s progress
SEAMLESS SMART SYNC - Bluetooth 4.0 connectivity with FITDAYS app plus Apple Health & Google Fit integration
SLEEK SAFE DESIGN - Tempered 5mm glass platform with rounded corners and bright LED display for effortless reading
PRECISION THAT COUNTS - Accurate to 0.05kg/0.1lb increments for reliable daily tracking
COMPREHENSIVE HEALTH INSIGHTS - Measures 24 key body metrics including BMI, muscle mass, and metabolic age

The INSMART Digital Smart Scale offers ultra-precise weight measurement up to 180kg with 0.05kg increments, analyzing 24 detailed body composition metrics. Its durable tempered glass platform and LED display combine style with safety. Bluetooth 4.0 syncs data effortlessly to the FITDAYS app, compatible with iOS and Android, and integrates with Apple Health and Google Fit. Designed for unlimited users, it fosters a connected health journey for families and friends alike.

Specifications

ASIN	B0CB44JFWC
Battery Type	AAA
Best Sellers Rank	2,291 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 3 in Body Fat & Body Composition Monitors
Brand	INSMART
Colour	Blue
Customer Reviews	4.4 4.4 out of 5 stars (33,601)
Display Type	LED
Form Factor	Flat
Included Components	battery
Item Highlight	Bluetooth Digital Bathroom Weight Scales Composition Analyzer Body Composition Fitbit Scales for Fitness BMR BMI,etc. Blue
Item Weight	1.25 Kilograms
Manufacturer	INSMART
Manufacturer Part Number	260H
Material	Tempered Glass
Measurement Type	kilograms
Model Number	260H-Blue-AU
Number of Packs	1
Readout Accuracy	+/- 0.05 kg / +/- 0.2 lb
Recommended Uses For Product	[INF] Monitoring personal weight and body composition, health tracking for the whole family
Special Features	Bone Mass, Light, Muscle Mass baptistical
Unit Count	1.0 count
Weigh Scale Type	Counter Scale
Weight Capacity Maximum	180 Kilograms

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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319.18 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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