Kenmore Elite 31220 Pet Friendly Bagless Exclusive CrossOver Max Beltless Vacuum with Pet Handi-Mate, Triple HEPA, Telescoping Wand, 6-Position Height Adjustment, 3 Cleaning Tools-Blue/Silver

After months of looking up and reading reviews for a vacuum that was meant for plush carpets, I finally decided on this one because of the more affordable price and the primarily positive reviews. I am so pleased to add to the 5 star ratings!! I just vacuumed all of my carpets, the suction was great, and not once did it give me a hard time with the high-pile carpet or the two-toned living room carpet. In fact, when in the “plush carpet” mode it seemed to almost pull ahead automatically and swivels very fluidly, which makes my job much easier!Yes, it does make a high-pitched sound while on (I haven’t tried it on any other setting than the plush carpet though) but not more than my old vacuum did, it’s not intolerable.I’m VERY pleased, and hope to use this vacuum for a long time!

DO NOT BUY! I really wanted to like this vacuum, I mean it has a husky on the box and I have a husky! What better product for all that pet hair?! From day one I had issues with this vacuum and I so wish I would have just returned it. The pet hair attachment broke after one month. I have now had the vacuum for 6 months and it has completely stopped working. It was making a strange sound as though the air was escaping and had zero suction. I took it apart, cleaned out the brush roller and interior hoses, which were super clogged for such a new vacuum. And still nothing. I called kenmore customer service- one number said they were closed, the other number put me on hold for eternity. Amazon would not offer any refund or solution. I just ordered another Dyson animal pro. from Costco (and word of advice if you are spending money order from a company that has a decent return policy! Lesson learned Amazon!!!) Also I just found this vacuum not very user friendly. The attachments and hose Extension were complicated and It was hard to tell if the hard surface button was turned on or off. Overall I’m just super disappointed in kenmore and amazon. At least with Dyson you know they have legit customer service and with Costco will honor a return of a defective item.

The vacuum has power! If you put in the assist - it pulls you! It works great - unless your careless. I’ve sucked up Christmas ornaments- socks - the beltHas not broken! That being said - If you have a clog it may take a while to figure out. The entire handle comes apart and most clogs are in the handle. It’s easy to take apart and remove. A lot of people are complaining about the Beater bar not working, and it will stop if gets snagged on something (like I have a very large area rung very high shaggy) and if I move the vaccum too slowly it triggers the bar to stop working- you simply press the assist button with your foot to restart it. Like every vaccum you have to clean it. I clean the beater bar monthly and check the handle for clogs. It’s very heavy - but it has a motor with strong suction. Price for performance can’t be beat. It works just as good as my moms $1000 Electrolux

I read the reviews here and elsewhere and decided to take a chance. I have brand new super plush carpet and long hair dogs and my old trusty Hoover wouldn't budge. The recommended vacuums from Shaw were way out of my price range plus didn't have attachments for the handful I could afford. I stumbled upon this Kenmore not realizing they made vacuum cleaners and began reading about all the bells and whistles it had and compared it to what Shaw recommended. I hit pay dirt with the Kenmore. The comparison chart Amazon has says there is no dirt sensor but mine has one so that's a bonus. It even has a washable, reusable filter so I bought a back up too, it has numerous attachments that are useful, the pet hair attachment is genius how it works and it works well. Cleaned my oversize couch and 2 chair and half and ottomans with it and was amazed at the hair and dust picked up, I'll have to send a complaint to Stanley Steemer who just cleaned my furniture last month. I turned down the suction power and cleaned my blinds quickly and easily, got a couple of spider webs down, cleaned the dusty fan then got busy on the bare floors and entry rugs which are usually a pain in the keester to vacuum. If this washed windows I'd be in heaven. NO I was not paid for this review, I'm seriously impressed and happy with this new vacuum...oh and it propels itself so it glides and I don't hurt my back. The ONLY con I can think of is I picked up so much dirt, dog hair and dust off of my 2 week old carpet is the cannister had to be emptied 4 times. it's a decent size cannister but it cleans so well, plus new carpets shed so not really a con for the vac. Give it a try if you have super thick carpets or pets. i've had good luck with Kenmore brand appliances, I did get the extended warranty on vac for a few extra bucks so I'm confident I'll continue to be very happy with this vac.