Successful Difficult Conversations in School: Improve your team's performance, behaviour and attitude with kindness and success Paperback – 22 Jan. 2018

I got this book following being a Head of Department and realising I wasn’t holding my team to account. I was truly afraid of difficult conversations and I had spoken to other leaders about it but quick discussions weren’t helping. It isn’t an exaggeration when I say this book has solved ALL of my problems. It covers everything - why to have the conversations, when to have them, how to start them, how to structure them, how to end them, common issues people find. Honestly I feel so much more confident now about ‘healthy conflict’ and I genuinely feel that dealing with difficult conversations makes me a better person and colleague, not a worse one (this is how I used to feel!) - If this is something that concerns you, or even if it doesn’t, get it. Even if you’re not in leadership this book is great - it’s also helped me with tricky conversations with students and parents.

A brilliant easy to read book that is really informative and helps with those difficult to have conversations

Clear and direct with lots of links to wider theory and practical tips for creating a culture of feedback. The book draws upon already familiar theories of learning (such as the competency curve) but it distils an often unruly topic into a simple set of actions to experiment with. There are also lots of linked to additional content (videos and online information) which I haven't yet explored but I think will provide useful when experimenting with the tips.Among other things, the book covers:- the need for difficult conversations and the benefits you can achieve- how to start difficult conversations- structuring the conversation for effective outcomes- some legal pointersThank, I enjoyed it and can see myself dipping into it in future.

An invaluable resource for any school leader who wants to improve the culture of their organisation. It's a clear, practical, easy-to-follow guide to tackling tricky conversations in a kind, structured and timely way. With the help of this book, school leaders at all levels can ensure that they maintain their own integrity, reduce HR distractions and enable staff to focus on the children’s learning.

Brilliant book - packed with no-nonsense advice and practical suggestions. Have referred to it a lot for work and dealing with parents and children - some strategies have helped with behaviour management.

A very insightful book with lots of good ideas. However, I bought this as a brand new book only for it to arrive soiled and dog-earred. Disappointing

This book gives lots of ideas on how to carry our difficult conversation. Useful addition to the bookcase.

Fantastic book. Every teacher in school should read this.