LG 1 Ton 5 Star AI Dual Inverter Split Ac (Copper, Super Convertible 6-In-1 Cooling, 4 Way Swing, HD Filter with Anti-Virus Protection, Faster Cooling & Energy Saving, TS-Q14YNZE, White)

I am writing this review after using this AC for almost 3 months. After about 2 months of usage, I started noticing a significant reduction in airflow, and I was quite disappointed. Even on VIRAAT Mode, the air throw felt much weaker than before. I contacted LG customer support and raised a service request. When the technician visited, he checked the top filter and found that it was heavily covered with dust. Because of the clogged filter, the airflow had reduced drastically. Once the filter was cleaned, the AC immediately started throwing air properly again, just like it did when it was new. So my main suggestion to all users is: clean the filter regularly. I personally clean it every weekend or once every 10 days whenever I get some time. It takes hardly 5 minutes, and the AC performs like new afterward. After learning this simple maintenance tip, I realized that the AC itself is actually very good. It cools the room effectively and is extremely quiet during normal operation. You will barely hear it running, even at high fan speeds. Only VIRAAT Mode or Diet Cooling Mode produces noticeable sound. Initially, because of the airflow issue, I was planning to give this product 2 or 3 stars. However, after understanding the actual cause, I am giving it 5 stars. The issue was due to a basic maintenance requirement that can happen with any AC, not just this particular model. Therefore, I don’t think it is fair to reduce the rating for that. I am sharing this experience so that anyone facing a similar issue can try cleaning the filter first before calling a technician. It may save you both time and effort.

"Good AC with excellent cooling performance and quiet operation. The room cools down quickly, and the overall quality is satisfactory. Installation was completed properly. A few minor improvements could be made, but overall it offers good value for money. Satisfied with the purchase."

it is a useful ac it takes only 1357 watts and my ac takes only 5-10 minutes to cool my room and i thank for lg technician team. they installed the ac very niceley and they took the piping very neatly. thank you team LG.

I am a loyal LG Customer and never faced any problem with their product. Their customer service has also been excellent throughout all these years. But this is the first time that I have faced an issue of manufacturing defect with LG AC. The AC was installed by the rookie technicians who did not check any leakage in the AC, perhaps assuming the brand reputation. Later, when I switched on the AC, it did not give any cooling. When I contacted customer care, the technicians visited and they checked that the gas had leaked. They checked the indoor and outdoor unit and even filled it with nitrogen gas to check for leakage. But as there was no leakage, they put new gas went away. Later, again the gas got leaked in three days. After that, today, again after raising the complaint, a specialist technician came and he saw that the cooling coil of the AC was damaged and the gas was leaking from that part. Earlier, all the technicians kept blaming our internal pipes at home for the leaks. This technician told me that these 2023 models are reporting this issue of cooling coil leakages since the last two months. Fortunately, the product is under warranty and it would be replaced free of cost, otherwise since LG has started outsourcing the manufacturing of their products to local manufacturers, there are problems in the products. In case you have also purchased any of the 2023 models, irrespective of features and weight, and you face a similar issue, tell the technician to check the cooling coil because these models are reporting this problem. I had to write this in review so that any buyer who is facing this issue would know the real issue behind the leakage. UPDATE - LG recommended replacement of the product due to multiple leakages and Amazon turned it into a nightmare for me. It is not giving me the complete installation charges and even telling me that it can pay a small share of it only as an Amazon Pay GiftCard. Please do not buy any electronic product from Amazon because they will make it a nightmare for you. Buy from the local dealer. I have complained against Amazon to the National Consumer Helpline (INGRAMS). If you are also a victim of Amazon's thuggery, then you can complaint and pursue the matter forward.

Genuine product, Top brand, quick installation support in Gurugram. Durable in Quality, fast cooling in room even at set 24-26'C. LG best brand

Overall very good ac and bery quite as well

AC is good but service was worst

Excellent AC for small to medium sized room. Cooling is fast, energy efficient. The 6 in 1 feature is very useful. Installation was smooth. Product looks durable. Happy with the purchase 🙂