Hot & Iced XL Coffee Maker with Rapid Cold Brew, Black, CM371 | 4 Brew Styles, 8 Sizes Small Cup to Travel Mug, Single-Serve Coffee Brewer, 12-Cup Carafe, Removable Reservoir

Our old single cup coffee maker recently brewed its last cup and we decided to splurge for the Ninja Hot & Iced XL instead of doing something more basic. This is an awesome machine! It is really well made, and looks so nice on our counter! It is versatile in being able to make both hot and cold brew coffee in varying sized cups along with a full carafe at a time. The brewing time is reasonable and we appreciate the features like the delayed start. The carafe holds plenty for my husband and I to enjoy in the morning - and it pours nicely without spilling. We are so happy with our decision to buy this one - it's worth the money, and the quality is great so I expect that it will last long enough to have a good return on our investment in the form of caffeination!

We've owned several Keurig coffee makers over the years, and we're big fans of single cup brews. Unfortunately, we've also had every single Keurig machine break down on us...which has become very frustrating, AND expensive. Combine that with the fact that our favorite K-cups have gone WAY up in price, it just wasn't sustainable any longer to continue with Keurig. After looking around at alternatives, I found this Ninja coffee maker and I thought the option to brew a full carafe or single cups of coffee to be exactly what I was looking for. For those that use the feature, there is also an automatic brew option, so you can set it before bed, and wake up to a carafe or cup of coffee in the morning without the wait if you should so choose. I can't really speak about the issues I've read on here regarding leaking carafes, etc. because we really only brew one cup at a time. For this purpose, this coffee machine works perfectly. It does take a little longer to brew a single cup than a Keurig, but the coffee and options you have are so much better than a Keurig. Because you can fill your filter basket however you like, you can make your coffee as strong or as weak as you like because you're no longer limited to a pre-measured K-cup. So, the coffee tastes far superior to K-cups, AND overall, it's MUCH cheaper to buy coffee. Also, your coffee options are no longer limited to brands that produce K-cups. You can buy ANY coffee. I know, some people will say you can buy K-cup pods and fill them with your favorite coffee...but I've done that plenty of times, and they ALWAYS taste weak to me. Fast forward to today, we've had this machine for over a year now and thankfully we've had zero problems with it at all (unlike our previous 5 Keurig machines). Personally, based on our experience with this Ninja, I would definitely recommend this coffee maker to anyone who loves coffee, and I would absolutely purchase it again - with zero hesitation. It also is a stunning-looking machine that would look amazing on any countertop. Definitely the best coffee maker I have ever owned.

Imagine spending $400 on a drip coffee maker and throwing it out in less than a year. Yeap, replaced a Moccamaster with a Ninja Specialty and I could not be happier. Love coffee, mostly drink 4-6 cups of freshly ground coffee a day. I had an older basic Ninja for several years before giving it to my son and wife, thinking it was a win win, so that when I visited I could enjoy a great cup of coffee, while at home I thought I would upgrade to a superior coffee machine (Moccamaster recommended by Wirecutter). The Moccamaster was a rip off. Could not fathom spending that kind of money, just to throw it away. Right? Tolerated it for less than a year then couldn't stand it anymore. In the garbage it went. Lesson learned. Ninja Specialty surpasses my expectation. First it makes excellent coffee. Can choose classic or bold, cup, mug, half or full pot, and the machine adjusts accordingly. The ease of use now is great, don't have to pull the machine out from under the cabinet anymore since the filter holder pulls out the front area. The water reservoir can also be removed from the side and be filled or washed. Has its own scoop that shows how much coffee is recommended depending on the brew cycle. Have not tried the frother yet. Another improvement is that if you want to grab a cup before the brew finishes you just move a lever to the left, which pauses the brew, this is important because all the machines I ever had, when you pull the carafe out, some coffee drops still drip on the hot plate which fizzles and stains the base. What a great great well thought out and tested machine. Highly recommend! Ninja appears to build products that are built around what their customers want while others appear to build products based on profitability and greed, using their brand well initially as a trap then turning their goods into garbage and charging excessively for inferior products. Again, lesson learned.

I absolutely am in love with this coffee machine. It is so cool and it is so beautiful. It’s a real conversation beats when somebody walks into the kitchen. I’ve had a lot of fun with it. It makes great coffee. There’s all kinds of cool little features on it. it’s super easy to use. I love that they have this little built-in arm to whipped cream or froth up your coffees in the morning. It has a nice little warmer underneath. If you wanna make a pot it’s great. This is the best purchase I’ve ever made. Bonus, you can also make your green tea or any kind of looseleaf tea in there as well there’s no need for any paper filters. It’s super easy to clean super easy to use. It’s made making coffee in the morning or even green tea. Super fun. It’s a whole experience now and when people walk in the house, they all stop to wow it’s a great looking machine! Super easy to use super fun and super easy to clean

Makes a good cup, although could be hotter. Cup must be placed just right or stream misses and makes a mess.

🔄 Updated Review — Now 8 Months of Daily Use (see full update below) ⭐️Original Review: My husband and I are huge coffee lovers and have tried many types of brewers over the years. This Ninja was purchased in early August, and I intentionally waited until October to write my initial review so I could give a thorough, real-use perspective. I can say with 100% confidence — this is the best coffee maker I’ve ever owned. We are already a Ninja-product family, so I was excited to add this to our kitchen — but this machine completely exceeded expectations. I originally thought I was a simple “coffee + creamer” person, but this opened up a whole new world of drinks I didn’t even realize I’d enjoy. My husband loves experimenting with flavors, foam, and different styles, and he is thrilled with how much versatility this one machine offers. This coffee maker is used at least 4–5 times every single day (no judgment 😅), and every time we use it, we’re able to make something different — hot coffee, iced coffee, lattes, cappuccinos, and more. ☕ What You Get: Coffee maker unit Smart scoop (labeled per serving size) Frother wand attachment Tempered glass carafe with smart funnel Permanent filter + filter basket Flip-top water reservoir De-clogger tool Instruction manual Usage & Features: Cup Size Options: Cup XL Cup Travel Tumbler Multi-Serve Tumbler Half Carafe Full Carafe You can switch between sizes easily with a simple knob turn. Drip Stop Feature: Acts like a quick pause, allowing you to pour a cup mid-brew without making a mess — super useful when brewing larger amounts. Even when making a small cup, it still tastes like a full, properly brewed pot — not watered down like some machines. It takes a few minutes to fully extract flavor, which makes a noticeable difference. ☕ Brew Styles: Classic Rich Over Ice For iced coffee, I fill a cup with ice, add fresh coffee grounds to the filter, and brew using the “Over Ice” setting — it comes out perfectly balanced and not diluted. Frother Wand: One of my favorite features. Add milk or creamer to a cup, place it under the wand, and run it for about 30 seconds — it creates a smooth foam that takes drinks to another level. Cleaning & Storage: Cleaning is simple and low maintenance: Filters remove easily for rinsing All removable parts are dishwasher safe Grounds are easy to discard and clean out When the descale light comes on, running a vinegar + water cycle through the reservoir gets everything back to normal quickly. The adjustable platform is also great — it flips up to fit larger tumblers or the full carafe. ⚠️ Things to Know: This machine does not use pods or K-cups It is designed for ground coffee only Personally, I actually prefer this — it’s much easier to clean a filter than deal with small reusable pods. ⭐️ Original Conclusion: This quickly became my favorite appliance in the house, and I recommend it to anyone looking for a reliable, versatile coffee maker. 🔄 8-MONTH UPDATE (HEAVY DAILY USE — 4–5x A DAY) I originally reviewed this after about 2 months of use. I’ve now been using it for closer to 8 months, and it’s still used heavily every single day — plus regular large iced coffee batches. I wanted to come back and share a true long-term update for anyone wondering if it holds up. ☕ Real-Life Performance After 8 Months: •No wear or damage •No cracks or weak points •No rust anywhere •No slowing down or performance issues •Still brews consistently hot coffee every time •It honestly performs the same as it did when it was brand new. Cleaning & Maintenance (Still Easy): Regular hand washing Occasional dishwasher use No buildup or residue issues Maintenance has stayed simple and low effort. Frother Wand (Still Excellent): Still one of my favorite parts of the machine. Works just as well as day one and creates smooth foam quickly. 🔥 What’s Changed Since My Original Review? Honestly — not much. And that’s exactly what you want. The biggest difference now is confidence. After months of heavy use, I can confidently say this machine is built to last. ⭐️ Media Update: I’ve added a new how-to video showing: -Full pot brewing -Iced coffee setup -Reservoir refilling -Removable parts -Control panel and settings ⭐️ Final Verdict: This is still my most used and most loved appliance in my home. If anything, I like it even more now — because I know it holds up under real, heavy daily use. I would absolutely buy this again.

I have only ever owned a Keurig. O H MY G O D this thing is AMAZING. The coffee is so much stronger than any Keruig I have used, even on the "classic" mode, which is the weakest it will brew. It is easy to clean, slightly more work than a Keruig because I have to clean the pot. I love the delay brew. I am looking forward to trying "specialty" and making a latte!!! I used AI to find a machine that would make strong coffee and last... It was worth the money. Highly recommend!!!

I never write reviews, but if you’re like me, you’re going to research new coffee machines like it’s your second job… hah. So here I am, about a month into owning the 10 cup model with an honest review. I LOVE IT. Between me and my husband, we use it 2-3x a day and have nothing but praise for it. We are not coffee snobs by any means, but we wanted to get away from kcups/nespresso pods (due to the waste) and after using a Keurig for many years, decided to make the switch to this very popular machine. I didn’t have too many requirements other than something programmable and the ability to brew different amounts. I’ll start with the things I love about it: 1. Easy setup + use. After everything was washed and I ran a clean cycle, the machine was ready for use. To brew coffee, you select the size then choose if you want “classic” or “rich”. Once you select, it starts blinking and then will begin to brew shortly after. Brew times are fairly quick, no complaints there. A full carafe (on the classic setting) brews in roughly 8 minutes. The delay brew option is easy to use as well. I usually set up the machine at night for my husband so he has coffee waiting for him at 5:30a when he gets up for work. The machine brews in a few minutes and is fairly quiet — it does beep several times once done, but does not disturb me or our young toddler. I don’t find it loud or disruptive. 2. Features. Honestly, this machine is well equipped for under $200. Several options for brew sizes, the classic vs rich, option to brew a specialty 4oz cup (not espresso since it doesn’t get hot enough, but I’m not picky and it works for a quick at home option), brew over ice, and of course the built in frother. It would be nice if the frother warmed the milk too, but I just pop it into the microwave to heat prior to frothing. Froths nicely! I also really love the included measuring scoop. It attaches to the machine for convenience. I follow the guides for number of scoops and use it every time I need to measure the grounds. 3. The aesthetic look of the machine and feel of quality. It looks nice on my kitchen counter and doesn’t take up a lot of room. Plus it’s nice the frother folds in to make it even more compact. The included glass carafe feels good and doesn’t feel cheap or too thin. Overall I feel the quality of the machine is nice for the price. I read a lot of the complaints, which I’ve had zero issues with. There is no plastic taste/smell anywhere on the machine. I did thoroughly wash each piece and ran a clean cycle prior to use, but I didn’t even notice a smell when I unpacked the machine. Coffee is plenty hot and there is even a “stay warm” feature you can choose after brewing your coffee (it does automatically come on after brewing a half/full carafe), but sometimes I will use the multi serve option and brew it into the included carafe then turn on the stay warm feature if it’s going to take me more than a bit to drink the 2 cups I usually get from it. I have never once had any grounds in my coffee after brewing. You can use the included filter or brew using #4 cone filters. I really love this machine and do not miss my Keurig at all. Of course time will tell if it stands up to daily use, but as of now I’m thrilled with this purchase and hope to have it for several years. Hope this review helps someone! Enjoy ☕️

Produto veio embalado de forma segura. A cafeteira é ótima e entrega tudo que promete.

The design stood out, so I decided to give it a try when the ol' Hamilton Beach packed it in. After almost a year of use, I'm quite satisfied with it. The brew options are great; love being able to do a cup or two. Adjusting the duration and temp of the heating pad it nice; too many of those things burn way too hot. Its quiet and fast; with a polite little beep to tell me that its coffee time!

Estuve meses buscando y comparando marcas. Me sorprendió encontrar esta cafetera con puros comentarios buenos, y la verdad compruebo el por qué. Es fácil de usar, mucho más de limpiar, el café que hace es rico y sin desperdicio, usa menos café que con las otras cafeteras, ya que extrae súper bien la Escencia del mismo. Osea que terminas disfrutando de una taza de café deliciosa ahorrando café. En verdad súper recomendada, la mejor compra.

This is the coffee machine I've been waiting for! Not yet around in Canada, but ships from the USA via Amazon Canada. I don't need a coffee machine that makes tea, I don't need a spinning whirly gig on the side to froth milk... I need a 'Coffee Machine!' And this is it! Boy does it keep coffee hot and that's on the low 'keep warm' setting which doesn't tarnish the flavor. And what about that flavor, it's amazing whether just brewing a single mug or brewing a complete giraffe (it has a long neck) the flavor is consistent. Love, love, love the cold brew feature. How have I lived without this? Previously I'd brew a pot of coffee and put it in the fridge to cool down, but this baby brews straight over ice, again by the mug, if that's all you need. Again, awesome full flavor without being bitter. It sits under the counter too and because of the horizontal action of the brew basket, you don't have to move the machine everytime you want to brew a coffee. The included measuring spoon attached to the side and 'drip stop' feature make this machine standout from the crowd for sure. I'm English, we don't make cups of tea in a coffee machine and I believe you would be deported from the UK for doing so. So if it's real coffee you're into and not all that ridiculous frothing nonsense, this is the machine for you!

Just a good, reliable, well built coffee machine. Nothing overly fancy, it makes good coffee and looks good on my kitchen counter. Purchased in July 2024, haven’t had a single issue as of Feb 25/25.