ULTRALOQ Bolt Fingerprint Smart Lock - Works with Apple HomeKit - Built-in WiFi Keyless Entry Door Lock - Voice Control with Siri, Alexa, Google - Biometric Smart Door Lock - Smart WiFi DeadboltClimatePartner certified

I bought two of these locks for my home, installed both, one for the front of the house and one for the back. Easy to install, worked well initially, but started running into trouble not too long after with the remote capabilities due to constant disconnecting of the devices from Wi-Fi despite having good signal and within range of my U6 (Ubiquiti) Pro AP. Both were initially connected to a SSID which supports 5/2.4GHz, and given their device specifications state this does not work with 5GHz, I created a dedicated 2.4GHz SSID specifically for these devices. Even after doing so, the disconnects have still persisted. I noticed a firmware update (01.42.0024) was available and updated both devices (also a headache as this requires Wi-Fi and the constant disconnects made this a challenge as well) but still the issues have persisted. I have a number of other devices on these APs with no issues and these are Enterprise grade Wi-Fi systems so this should not be an issue.Despite these challenges, the locks themselves work well, the biometric and multi-user setup is nice and these continue to work once setup even without Wi-Fi otherwise I would swear this off. It is hard for me to provide a more positive score than a 3 currently, but hopefully they are able to fix the Wi-Fi issues which would significantly increase the products evaluation.I have seen a number of complaints on their site from other customers going past over a year so maybe I should not be optimistic for a resolution to these issues, but if you are not in desperate need of the remote unlock feature, the other mechanisms for unlock work well.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~**UPDATED REVIEW**I am writing an updated review based on my interaction with the Support team at ULTRALOQ. Ultimately the issue of the locks dropping connectivity stemmed from an ISP issue which would some times drop active valid connections which, unfortunately in ULTRALOQ's case, would result in the product likely believing something was wrong and disconnecting/reconnecting. As to why this is the case, the support team hopefully is looking into this as such an issue should not make a device drop from a local AP, but non-the-less, these connectivity issues have ceased since I have worked to resolve this with my ISP. Other than this, the only issue I still encounter is trouble updating firmware when they become available. I hope the team will work to ensure that process is easier and more reliable, but that issue is no where near as critical as the prior mentioned above. Since then, both locks have been working well.

We’ve been wanting a keyless entry for a while and decided to take the plunge with this ubolt deadbolt. It took a few minutes longer to install because we had to chisel out around the door (our builder apparently took a shortcut when installing the original lock). But it was easy. The app and adding the users were fast and easy, I just opened the app and scanned the q-code and voila! I like that everyone has their own passcode and fingerprint because the app keeps a log of who and when people are going in and out. You can set it for occasional users like cleaning people or deliveries or single use codes, very cool! It auto-locks too so if your hands are full and you forget to lock it … no problem it locks itself. We have had no issues with it unlocking by itself or malfunctioning and locking us out but this lock also has a backup key for emergencies which I really liked. Other brands have a usb or charger plug for emergencies but it’s not like I carry one of those around when I’m outside my house so it didn’t seem practical. I would like to replace my other door locks with these too just waiting for a sale.

This is my 11th Ultraloq (6 in rentals, 2 in past home, 2 in present home). I mostly like the way they function and their customer support. Connectivity is important to me to remotely mange the rentals. For my homes I've bought fingerprint models with little success. Fingerprint works when I set it up but rarely after that. Licking and wiping my finger (yuck) sometimes helps. I'll keep fiddling with the two I just bought. Especially early on I had a lot of issues that were resolved by replacing the keypad or occasionally the main component. I rekey the locks so use the same key for multiple doors and to have a master key for all my rentals. The lock smith charges extra because the lock cylinder isn't great and is hard to work on. One lock came with an incompatible which cylinder u-tech support replaced with a compatible one.What I would like to see: It's impossible to see if the lock is locked or unlocked from across the room. Making the part of the knob you grab white would fix this at no cost (I paint them). Batteries are the biggest issue, I refuse to just keep throwing them out. Despite U-tech's insistence that rechargeable don't work, they do. I leave a charger with batteries at the rentals and tell the tenants to replace them when needed. I would love to have an option to hardwire power (preferably POE). For me the point is to not give out keys that need to be rekeyed for each new tenant. Maybe hardwire to the frame with contacts to power the part on the door. Finally I'm automating at home with Home Assistant (way too many individual apps). Please provide an API ! If I have to have batteries the best setup would be a low power model that uses z-wave and can be controlled by home assistant.Executive summary: Rechargeable batteries!, fix fingerprint, home assistant API, contrasting color on knob so you can easily see if door is locked and a hardwired (POE) model.

Installed easily. Connected to the App easily. Control via the app takes 3-10s, mostly more than 5s to lock / unlock and that's with an access point within 5ft. Better to use a key. It seems it disconnects from the wifi when inactive, then connects, and allows interaction. I tried via HomeKit and it was even worse and >50% of the time it was unresponsive. The keypad and fingerprint scanner are DOA - the keypad lights up but pushing buttons does nothing and the fingerprint will not learn. Fortunately the mechanical key worked. Also, once you uninstall the app fails to delete my account when asked. This thing is buggy. Better to stick with a known brand such as Schlage. I have one of their locks on another door and it's flawless.