Merlion Office Chair,High Back Mesh Ergonomic Home Office Desk Chair with 3 Years Warranty, Adjustable Armrests,Adjustable Lumbar Support,Tilt Lock Mechanism (Black)

I’ve been using this DA URBAN ergonomic chair for a few days now, and I’m genuinely happy with the purchase. The chair looks premium with its grey and white design, and the build quality feels sturdy and well-finished. Assembly was straightforward and everything fit together nicely. The seat cushion is comfortable, the mesh back keeps it breathable during long working hours, and the adjustable lumbar support really helps maintain good posture. I also like the headrest and armrests—they make long sessions at my desk much more comfortable. The chair rolls smoothly, feels stable, and the reclining function works well. For the price, I think it offers excellent value compared to many other ergonomic chairs in this range. If you work from home or spend several hours at a desk every day, this is definitely worth considering. So far, I’m very satisfied with my purchase.

I am extremely happy with this chair. The build quality is excellent, and it feels sturdy, premium, and very comfortable even during long working hours. The lumbar support, adjustable armrests, and headrest provide great comfort and help maintain good posture. Assembly was very easy, and all the required parts were included. The instructions were clear, so I was able to set it up quickly without any hassle. The tilt lock and height adjustment mechanisms are also smooth and easy to use. What impressed me the most was the customer support. They were responsive, professional, and resolved my queries quickly. Their after-sales service is truly outstanding. Overall, I am completely satisfied with both the product quality and the service. It's definitely worth the money, and I highly recommend it to anyone looking for a comfortable and ergonomic office chair.

Bought 2 chairs for ₹3,623 each during the offer (including card discount). Definitely the best ergonomic chair in this price range. The chair is comfortable, provides excellent lumbar support, has a soft seat, breathable mesh back, and was very easy to assemble. The build quality also feels solid and premium. Highly recommended for anyone looking for a comfortable office/work-from-home chair at a budget price.

I am extremely happy with both the product and the customer support experience. When the chair arrived, I noticed that the left armrest was damaged internally and backrest support broken. The rest of the chair was in perfect condition. Since I didn't want to go through the hassle of a return or exchange process, I contacted the seller's support team directly. They understood my concern immediately and, despite the return window still being open, offered to send replacement parts instead of asking me to replace the entire chair. A special mention goes to Vaishali from the support team. She was professional, patient, and genuinely focused on resolving the issue rather than simply following a standard process. She listened carefully to my concern, kept the communication clear, and ensured that everything was handled smoothly from start to finish. It's rare to come across customer service representatives who take such ownership of a customer's problem, and Vaishali did an outstanding job. To my surprise, within just 3 working days, the replacement package arrived. Even though I had reported an issue with only the left armrest, they sent both armrests, along with a complete set of screws, washers, Allen keys, a tightening wrench, and even a metal polish spray to address the minor scuffs on the chrome base. That level of attention to customer satisfaction is truly commendable. As for the chair itself, it is comfortable, sturdy, and feels well-built. It provides good support during long working hours and definitely offers excellent value for the price. The chair feels stable, the build quality is reassuring, and overall it is a great purchase for anyone looking for a reliable office chair without overspending. One suggestion for improvement: Adding multiple recline lock positions or adjustable recline angles would make this chair an absolute standout in its category. Overall, a fantastic purchase. The chair is great, but the exceptional after-sales support, especially the help provided by Vaishali, is what truly sets this company apart. She turned what could have been a frustrating experience into a positive one. Highly recommended!

⭐⭐⭐⭐⭐ **Excellent Product & Outstanding Customer Service!** I am extremely happy with my **DA URBAN® Merlion Office Chair**. The chair is comfortable, ergonomic, and perfect for long hours of work. The adjustable lumbar support, adjustable armrests, and tilt lock mechanism make it an excellent choice for both home and office use. What impressed me the most was the **exceptional after-sales service**. My chair's back panel was damaged, so I contacted customer support. **Ms. Himanshi Tomar** handled my request professionally and responded very quickly. She arranged for a replacement back panel to be shipped immediately, and the parcel arrived much faster than I expected. I truly appreciate **Himanshi Tomar** for her prompt support and excellent customer service. It's rare to find a company that stands behind its products like this. I highly recommend **DA URBAN** not only for the quality of their chairs but also for their outstanding customer support. Thank you, **Himanshi Tomar** and the DA URBAN team, for such a wonderful experience!

⭐⭐⭐⭐⭐ **Excellent Chair & Outstanding After-Sales Service!** I'm extremely happy with this office chair. The build quality is sturdy, premium, and feels built to last. The cushioning is comfortable even during long working hours, the back support is excellent, the wheels glide smoothly, and the overall finish looks stylish and professional. It adds a premium touch to my workspace. We had a minor issue where one of the armrests arrived with a small broken part. I contacted customer care, and they responded promptly. After verifying the issue, they shipped a replacement part free of cost without any hassle. Their after-sales support was impressive and gave me confidence in the brand. The best part is the value for money. This chair offers premium quality and features while costing around ₹2,000–₹3,000 less than similar chairs available in the local market. Highly recommended for anyone looking for a comfortable, stylish, durable office chair backed by excellent customer service.

Update: I escalated the issue to the support team. They have helped me by replacing the parts. For the rusting issue they have provided the paint which i applied myself (as its Do-It-Yourself arrangement) Which did not get apply perfectly. But overall i am happy with the support. I have changed my rating to 4 star. Thanks Worst product ever purchased on Amazon The product quality is below standards, it matches with local company product. Since its made in China so the quality is sub standard like most of the Chinese goods. These guys procuring from China and selling here in India. After using the product for 1 year i have identified following Cons: 1. Mesh is getting break due to the back side support plastic not properly finished. 2. Hand support is not working as button is not working due to the low standard quality of the button. 3. Chair back rest is not aligned properly with the chair so there is an alignment issue identified after using it. 4. Lumber/Back support is not comfortable for regular use. 5. Rusting has started coming on the metal piece which is holding wheels. 6 Seat cushion is pressed after one year of use. Pros: 1. Wheels are of fine quality working till now 2. Seat's comfort is ok

DaI am very satisfied with this chair. The quality is excellent, it is comfortable, sturdy, and easy to assemble. It meets my expectations and offers good value for money. I would also like to appreciate both the seller's team and the customer support team for their prompt response and excellent assistance throughout the process. They were professional, cooperative, and ensured that all my queries were resolved quickly. Overall, it was a great purchasing experience. I highly recommend this chair to anyone looking for a comfortable and reliable product. Da urban team

الكرسي سيء جدا صغير غير مريح صعب التركيب شركه التصنيع لا تتكلم عربي أو انجليزي شكل بغير فايده قطع حمايه الضهر و العامود الفقري لا تعمل بشكل جيد فقط منضر و الشكل ليسا كما في الصوره