Voltas 183V Vectra CAW 1.5 ton 3 star,New star rated, inverter Split AC|4-IN-1 Adjustable mode|High ambient Cooling-cools even at 52°C|Anti dust filter with Anti-microbial coating|Copper Coil| White

Purchased Voltas 1.5 ton 3 star 2026 model AC on Prime Day Sale 2026. Got a very favorable deal with exchange of my 10 years old Hitachi 1 ton AC (working condition). Delivery by Amazon was on the day (Sunday), as I had selected. Delivery and acceptance (pick up) of my old AC by Amazon was very smooth. After delivery within 2 hours received call from Technician for installation on Sunday itself. Technicians came on time and completed installation within 2 hours. Technicians were very thorough on the job. Installation charges taken from me Rs.1650/-, though on Amazon it was declared as Rs.1399/-. Technicians told that Rs.1650/- is the standard installation charges for all split ACs. During installation, technicians has shown the Copper wires inside Compressor (Outdoor) unit and Air filters in Indoor unit. Not expected such prompt and good service in a city like Jammu. Using the AC since last 3 days and felt comfortable. Noise level not at all noticeable. Airflow is fair enough to cool down my 160 Sqft room in 10 minutes. Fully satisfied with product. It is a budget friendly AC. Must be recommended to others.

I am extremely disappointed with Voltas customer support. If I could, I would give minus 100 marks for their after-sales service. The AC itself is decent and works fine, but it is certainly not the best. The biggest problem is the customer support. Getting assistance is very difficult, responses are slow, and resolving issues takes far too long. A good product also needs good after-sales service, and unfortunately, Voltas has completely failed in this area. I would not recommend Voltas if customer support is important to you.

Good quality

The packaging of the product was very good .it was from the latest batch , April 2025,. there was no dent no damage to both odu and idu. The cooling is awesome.it is working silently. There was a slight hiccup with installation which was resolved by customer care in a jiffy. The voltas service centre is some two kilometres from our house they came immediately and installed it.the charge was 1500rs and for stand ,825including installing it. The already existing stand was some what rusted so it was i who insisted in changing it .Every thing was good 👍. It is absolute value for money as i got in festival discount. Now what I am going to write has nothing to do with Amazon not the sevice centre .the chief technician some how convinced me with this and that and took away my old voltas 1.5ton ac which was in workable condition for 2.5thousand. But of course the installation was very good. Performance of ac is good I bought voltas because the old ac which i had was also voltas and the service centre would attend a complaint on the same day.

I recently purchased a new 1.5-ton air conditioning system for my 10x15 ft room, and I am thoroughly impressed! This AC is absolutely perfect for the room size, providing rapid and efficient cooling. Within a short time, my room transforms into a comfortable oasis, which is exactly what I needed. At its price point, I wholeheartedly believe this AC offers exceptional value for money. It strikes a fantastic balance, delivering powerful cooling without burdening you with unnecessary "smart" features that often inflate the cost and aren't truly essential for everyday use. For those seeking a budget-friendly option that doesn't compromise on core performance, this is an excellent choice. The installation process was surprisingly smooth and hassle-free, which is always a relief with new appliance purchases. However, it's crucial for prospective buyers to be aware of the installation costs. The base installation fee is ₹1500 + GST. Be prepared for additional charges for extra components that might be required, such as an outdoor unit stand, extra water drain pipes, or additional copper piping. These aren't included in the base installation, so factor them into your overall budget. Finally, while the company might claim the unit is stabilizer-free, I strongly recommend investing in a voltage stabilizer for added safety and to protect your new appliance in the long run. It's a small additional investment that can prevent potential issues. Overall, if you're looking for an efficient, no-frills, and budget-conscious air conditioning solution for a similar room size, I highly recommend this unit. It delivers on its promise of quick and effective cooling, making it a truly smart purchase.

I bought this AC with a belief that it is a TATA brand and expected a great product. Within 1 week of installation, the AC wasn’t working well and started to give out hissing sound when it was turned on. On surfing the internet, I was shocked to see the issue was due to refrigerant leak. Shocked to see such a health hazard to which me and family including my 3 year old kid was exposed to. All I can relate to is a faulty installation at first place. Then the usual process started. Submitted a complaint and got a response that it will be rectified in 24-72hrs. Even after 72hrs, there is no response. Once again, I contacted the customer care and they provided me with the manager of authorized service center for Voltas. He never picks the calls nor he was able to send me the technician to look into my AC. And at last he said he will send a technician first thing in the morning and I began to wait. No one turned up. As I was traveling the next day, I was literally pleading and begging to have a technician. But it fell on deaf ears only. I had to cancel my travel, only to wait for no response again. Again it started to same cycle of calling the manager of the service center who said he will send the technician first thing in the Sunday morning. Had to wait the whole day to see no one bothered to service my AC. Such a pathetic customer service and I don’t understand why a brand like Voltas have given authorizations to do service to some third rated guys as Urban company guys are way better than these. When am posting this, it has been around 6 days since my initial complaint and even escalating to Voltas customer care, they don’t seem to bother. I never expected this kind of attitude from a reputed brand like TATA Group.

We needed an AC asap, stores like Croma, Vijay sales and Reliance we taking longer to deliver the unit and their technician would have come in 3-5 days. Sunday 1am, we placed the order and on Wednesday by 11am i received the product. Then, I reached out to amazon support and a madam there helped me to connect with the nearby Voltas Service center. By 4pm, my AC is working. Best price and the fastest. Voltas is a trusted brand and we got a 1.5 ton for 26k whereas the best in market Croma was only able to offer a Voltas 1.3 ton for 27k Few things to note, 1- buy 3m drainpipe yourself as the compnay is charging 400 for a basic pipe which honestly is inferior in quality as compared to the one I bought from blinkit for Rs150, brand - lifelong. 2- purchase the wall bracket stand yourself, it costs 450 from amazon whereas for a similar non branded stand, the company installation charge is around Rs1000. 3- buy a well insulation coated copper pipe by yourself beforehand. The company charged 450 per foot (nomial market price) for a local copper pipe which is not as well covered as the one which comes along the unit from the company. You can purchase this by weight at the wholesaler shop. 4- Already buy a 16A plug as the company is not providing a small detail like this and neither is the installation technician carrying it. * something VOLTAS can do better is to provide 15ft copper pipe option, include drainpipe, a 16A plug in the box, maybe the wall clips and white tape aswell. Basically work on making the customer's experience easy and train the installation technicians better by making them aware of cleaning after the job or being polite in not littering my place. Something that is a basic practise in the west and we can learn good things. "Small details matter" Hope this helps!

I brought this product for my grand parents and using it for 2 weeks- Pros: Stylish design from voltas Good air throw Room is cooling quickly within 10mins Cons- I booked installation from voltas directly even though I felt disappointed on Installation and stand charges which is ₹2600/- While using in high fan speed AC is making noise better use in Auto fan Another major issue is when we turned off AC lid is closing slowly Overall rating is 4/5, Recommanding this product- if you are looking for 1.5 ton 3 star 2way swing AC within budget of 30k because only voltas is providing 5000w cooling capacity...