why were these mailed in an envelope with no bubble wrap or other protection. They arrived totally crushed and could not be served to my guests?

I ask the same question, my order was also crushed. Very disappointing

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St Michel La Grande Galette Butter Cookies, Caramel, 5.29 Ounce

St Michel La Grande Galette Butter Cookies, Caramel, 5.29 Ounce

Product ID: 6348912

Details

Brand
St Michel
Flavor
Butter
Number of Items
1
Occasion
Anniversary
Unit Count
5.3 Ounce

🌿No palm oil, no artificial coloring

🍪3-inch crispy, buttery cookie

🇫🇷Authentic French heritage

97.65 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🍪 Taste the legacy of French elegance in every crispy bite!

ICONIC HERITAGE BRAND - Recognized by the hen logo symbolizing quality and French countryside authenticity.
PURE NATURAL INGREDIENTS - Made without palm oil, hydrogenated fats, or artificial colors for guilt-free indulgence.
TIMELESS FRENCH CRAFTSMANSHIP - Since 1905, perfected buttery galettes from La Bretagne.
ELEGANT SNACK FOR EVERY OCCASION - Ideal for celebrations, office breaks, or elevating your coffee ritual.
PERFECTLY CRISPY MELTINGLY SOFT - 3-inch golden brown cookies with a unique crispy yet tender texture.

St Michel La Grande Galette Butter Cookies are authentic French butter cookies crafted since 1905 in La Bretagne. These 3-inch golden brown biscuits deliver a perfect balance of crispiness and softness, made with fresh, natural ingredients free from palm oil and artificial coloring. Packaged in a 5.29-ounce box, they offer a sophisticated snack experience ideal for celebrations or everyday indulgence.

Specifications

ASIN	B00GK7KUA2
Age Range Description	All Ages
Best Sellers Rank	#129,824 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #137 in Butter Cookies
Brand	St Michel
Brand Name	St Michel
Color	golden brown
Container Type	Single
Cookie Type	Butter Cookie
Country as Labeled	France
Cuisine	French
Customer Reviews	4.1 out of 5 stars 474 Reviews
Flavor	Butter
Global Trade Identification Number	03178530402278
Item Dimensions	1.57 x 9.37 x 3.86 inches
Item Firmness Description	Crispy,Soft
Item Form	Biscuit
Item Package Weight	0.18 kg
Item Weight	6.2 ounces
Manufacturer	St Michel
Model Number	3178530402278
Number of Items	1
Number of Packs	1
Number of Pieces	1
Occasion	Anniversary, Birthday, Wedding
Package Size Name	5.29 Ounce
Package Type Name	Box
Packaging Feature	Liner
Part Number	3178530402278
Product Benefits	Delicious and satisfying, made with fresh ingredients
Recommended Uses For Product	Snack, Dessert, Celebrations
Set Name	St Michel Grandes Galettes Caramel Butter Biscuits
Size	5.3 Ounce (Pack of 1)
UPC	852662731767
Unit Count	5.3 Ounce

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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97.65 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

View all Trustpilot reviews