Bissell CrossWave OmniForce Edge Cordless Multi-Surface Hard Floor Cleaner Wet Dry Vacuum with Zero-Gap Edge Technology, 3930F

I’ve been using this vacuum regularly and it has made cleaning so much easier. It vacuums and mops at the same time, which saves a lot of time, especially with pets and everyday messes. I like that it’s cordless and easy to move around the house. The edge cleaning works really well along walls and corners, and the floors dry pretty quickly after using it. The dirty water tank is easy to empty and clean, and the self-cleaning feature is super convenient. Battery life has been good for my daily cleaning needs. Overall, it feels powerful, simple to use, and definitely worth it for keeping floors clean with less effort.

Terrible experience overall. I’ve been using this product since March 2026 and wanted to give it a fair trial before leaving a review. While it performed well at first, the issues quickly outweighed any benefits—and now it won’t even run at all. If you have cats, be aware: you need to vacuum first and empty the debris before using the wash feature. Otherwise, litter mixes with water and turns into a cement-like mess. Not a deal breaker, as I can make the adjustment, but that alone creates more work instead of saving time. The edge-cleaning feature is just okay. The unit is still bulky—more like maneuvering a vacuum than a streamlined floor cleaner—and the technology feels like it needs further improvement. One major issue is how it handles debris. For example, with scratching post remnants, it may initially pick them up, but as you continue moving, the debris trails behind. You end up having to sweep afterward, which completely defeats the purpose. The wash cycle is even more frustrating. It dispenses an excessive amount of water, leaving floors overly wet. Even after going over the same section two or three times, it still doesn’t fully pick up the moisture. If you pause and stand the unit upright, it leaves behind noticeable puddles—actual puddles—of dirty water. In a small apartment, this is especially disappointing and honestly unsanitary. And now, to make matters worse, the unit won’t run at all. It’s stuck on an error message. I looked up the error code online and followed the recommended troubleshooting steps, but the same error continues to appear. At this point, the product is completely unusable. On a positive note, battery life is decent—I can clean my entire space on one charge. But that’s about where the positives end. For comparison, my $55 Shark stick vacuum performs far better and with less hassle. Considering the cost of this product, the performance is unacceptable. Unfortunately, I can’t return it, so I’m out quite a bit of money. It’s disappointing because this product had real potential. As it stands, I would not recommend it. There are definitely better options out there—this one will only leave you frustrated.

It is the perfect dual vacuum. It works perfectly on all my floors and picks up my dog’s hair. The 2 speed choice is also a great factor. The size of the vacuum is perfect and light weight and filter cleaning is a breeze.

We just installed new laminate flooring and tore out all of our old carpet. We were looking for something that could both dry vacuum the floors, and mop when needed. It does an excellent job and with ease. The self clean mode is really nice to have. It’s got a nice design, easy to push, and has a lot of power. I’ve used it both for the new flooring as well as on the area rugs in the kitchen. If you’re looking for an easier solution than sweeping and traditional mopping, I’d recommend the Bissell Cross Wave. The only drawback is that per manufacturer instructions and other customer’s feedback, you should only use the Bissell chemicals for the wet mopping. Apparently, using pine sol or other non Bissell products will cause breakdown in some of the equipment. I haven’t personally tested this, but read many reviews that claim that only the Bissell chemicals work properly over time.

Update: A few weeks in and it's starting to make a whining/chirring noise when turning left, still works but grating to the ears sadly. This is an amazing vacume with some minor flaws. Cleans great, everything smaller than large dog kibble stands no chance. The mopping feature also cleans very well, even on Spanish tile. Ease of use design, nice compact design, decent size dust tank. Extremely light weight with great movement. Charges relatively quick. The flaws That small compact design means more passes for bigger homes, uneven floors may cause issues with cleaning and passing. The wet tank is pretty small and you'll end up refilling quite often. The self rinse button is in such an inconvenient position I press it often while docking back into charge. Battery life is ok, I need a full charge to vacume then a full charge to mop around 1400 sqft of area ( battery life might be amazing for the small compact design and just a personally gripe 🫣)

I did tons of research on wet dry mop vacs. The Omniforce edge was the only one with these features all together: Separate dry vacuum mode from the vacuum with wet mode so I can clean up messes that don’t require the wet OR do a quick vacuum before the wet function and get out the debris before it gets yucky wet. Edge cleaning, I did not want to have to use a separate device to clean edges or get on my hands and knees like the last one I had. 10/10 Self cleaning function, it is extremely quick. I run it 3 times before the water is clear, but I also have 2 dogs and a baby so the floors get gross quick. The first time I used this was after a typical floor clean and the water was soooooo disgusting. I ended up cleaning my floors 4 times before the water wasn’t gross. Now it is much easier to maintain. I typically fill up the water twice before dumping the dirty and starting again. It is a sleep design and cordless which is a huge plus to me. I’m amazed at the quality and how easy it is to clean all the parts.

Honestly-I wouldn't buy this again. It went from "picking up dust" to collecting dust. I say, "picking up," because it often just left blobs of junk behind whether I was using the vacuum or mopping function. Debris often get stuck and setting off a sensor and when this happens the whole thing shuts off. I couldn't locate which sensor was affected so I just cleaned the whole thing, but this thing is too sensitive. There will hardly be any dust and the sesnor goes off. I bought this to simplify my life, but it seems to have made it harder, more complicated and making a simple task longer and more tedious. Honestly, I'd rather go pay to fix the canister on my dyson I broke. In comparison, this Bissell has WAY less suction power and battery life. I can't remember the last time I used this Bissell. It sits behind my door literally collecting dust and gives the occasional chime randomly as I walk by...small defect I think possibly 🤔 or just a reminder that I spent a lot of money on a product I can't use. I definitely think the design needs more improvement. I tried to like it, I really did, but this thing just frustrates me. The idea is there, the functionality just does not live up to the expectation.

This works beautifully, it's unfortunate I couldn't replace my older (seldom used) one which I apparently didn't use enough and the battery would not hold a charge. When not in use, I did store. I was advised to leave it plugged in going forward so that the same doesn't happen to this one. And you can't just replace the battery - it's too expensive, so was told it was more cost effective to just replace (told this by Bissell customer support!). I do love the continual improvements they make.