Hiseeu 5MP WiFi Security Camera System Outdoor,12Pcs 16CH NVR Camera Surveillance System,Color Night Vision, Spotlight& Siren Alarm,2-Way Audio,3TB HDD for 24/7 Recordings

Great Camera System, easy to install and great picture quality. Also, had a small problem with the NVR and Hiseeu team replaced it with no problem! Great customer service!! Definitely a great purchase!

5MP cameras are great, easy setup. My issue is with QC....I got the wrong power adapter for the NVR, they sent a 1 AMP instead of a 2 AMP power supply and the HDD crashed after 6 days. I have been dealing with "Johnny" for 3 days via email and still don't have a resolution. He keeps telling me that it is covered by a 1 year warranty, but I haven't got a shipping notice for a new HDD. I did a little research and see that the HDD's are routinely failing. Not sure I want another Hisseu HDD to fail me., thinking about eating the cost of a new Western Digital just to get back to having something that works. I have a sneaking suspicion that the HDD failures are directly associated with the push by the manufacturer to sell their "Cloud Storage Service". I didn't spend $500 plus my time setting up and mounting cameras, another $200 for 4 extra cameras to bring me to the max of 16 to have to continually work on this thing. Pretty disappointed in the HDD issues, QC, Customer Service, and multiple attempts to sell me "Cloud Storage Services".

User friendly and app works pretty good. Just wish cameras had little better range. But it reaches out to about 100ft with walls and stuff in between it.

Everything worked when I bought it in January. I have it recorded 24/7. When I plugged it in it sounded like a airplane was taking off. And it's been a few months. The system gets so hot and the hard drive no longer works. I should have returned it withing 30 days. Now I got a security system that doesn't record. I wish I could get my money back.

Seamless and easy, great customer support

This product is poor. Viability when zoomed in is cloudy . Can not make out license plates or facial very well. I think I should get a rebate or something .

The cameras work great love these cameras! If your looking for simple these are the ones you need.

Good to watch customers while in store shopping (split screen) but delayed response on notifications at times. An alert will show up on my phone an hour after I close up shop and it’s showing a picture of me passing camera as I lock up and leave. That’s an hour late! If I were to store all video would cost a fortune per camera for 12 cameras.