Are returns accepted? i saw on the nuraphone website they offer a 30 day return option, i want to be sure that that is the case if i buy from here too

Hi there, it is correct that Amazon has its own 30-day return policy in place, separate to the 30-Day Satisfaction Guarantee offered on Nuraphone purchases made through our website. — Diana

title of this suggests there is a microphone..., is there?

Hi there, the Nuraphone does have built-in microphones that are used for ANC, Social Mode, and voice calls when connected to a smartphone. When connecting to a computer, the connection is limited to audio-only, however, we have recently launched our Nuraphone Gaming Microphone, which suits that purpose perfectly. — Diana

Hi, anyone had a problem of the unit not charging? i cannot use the unit and has been on charge for 12hrs+. had no response from nura emailed twice.

Had no problems but the team at nura normally get back to you very quickly if you have a problem. Is the unit dead when you unplug it from the charger?

Desertcart Logo

Deliver to Tunisia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🎶 Elevate Your Sound Experience!

HEAR YOUR WAY - The world's first headphones that adapt to your unique hearing profile.
FUTURE READY AUDIO - Upgrade your listening experience with cutting-edge technology.
BASS THAT MOVES YOU - Experience sound immersion from subtle to concert-level bass.
SILENCE OR SOCIALIZE - Switch between complete silence and ambient awareness with a simple touch.
DUAL DESIGN INNOVATION - In-and-over-ear design for a full spectrum of sound.

The Nuraphone is a revolutionary pair of wireless Bluetooth over-ear headphones that personalize sound to your unique hearing profile, offering adjustable bass levels, active noise cancellation, and a unique in-and-over-ear design for an unparalleled audio experience.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.